Can't access a site - but others can

Kay King · 11-16-2009, 08:03 PM

I'm trying to access a client's site for information on some work I'm doing for him - and I have not been able to access it all day.

I was able to bring the site up Friday but when I tried to go back to it I got the message I'm getting today that the site's server timed out.

Yet the client has no problem accessing his site so clearly the site is not down - couldit be down in one area and not another? I have no problem pulling up other sites today.

Any suggestions? Anyone know what could be causing this?

Thanks

kay

11-16-2009, 08:09 PM

This possibly could be your ISP blocking the ip address of the server. When a ISP has DNS issues sometimes this can happen, you may want to check with your ISP and see if they are having a DNS issue or an issue with that ip address...

James

Kay King · 11-16-2009, 08:15 PM

That might explain it - I thought Friday it was just a fluke and I was on my way out the door anyway. Today is a different matter.

The client can pull the site just fine so it's definitely my location it seems. I've accessed it before with no problems.

I wondered if perhaps a regional or local problem could cause the site not to load - but didn't think of my own ISP.

Thanks - it's a place to start.

kay

Jag82 · 11-16-2009, 08:21 PM

Quote:

Originally Posted by Kay King

That might explain it - I thought Friday it was just a fluke and I was on my way out the door anyway. Today is a different matter.

The client can pull the site just fine so it's definitely my location it seems. I've accessed it before with no problems.

I wondered if perhaps a regional or local problem could cause the site not to load - but didn't think of my own ISP.

Hi Kay,

As James said, it could be your ISP blocking your IP address.

You might want to view via a proxy such as
WorldProxy202 - Proxies from around the world at your fingertips. to see if there is any difference.

Jag

getsmartt · 11-16-2009, 08:29 PM

could also be a bad server, maybe the server is overloaded, or he has reached his bandwidth limit. If it is a dns issue you might be able to access it directly through the IP address.

The fact that you were able to access it earlier this week makes me doubt the cache or DNS issues, but it is always possible.

PM me the website and I can take a look

Kay King · 11-16-2009, 08:30 PM

Jag - thanks!!! - I can pull the site up through the proxy. Didn't even think to try that!

Obviously the problem is somewhere near my location but at least I can get there now!

Thanks to everyone for their help - really appreciate it.

kay

11-16-2009, 08:44 PM

Quote:

Originally Posted by Kay King

That might explain it - I thought Friday it was just a fluke and I was on my way out the door anyway. Today is a different matter.

The client can pull the site just fine so it's definitely my location it seems. I've accessed it before with no problems.

I wondered if perhaps a regional or local problem could cause the site not to load - but didn't think of my own ISP.

Thanks - it's a place to start.

kay

Yeah Time Warner Cable does this to me and my own sites sometimes.. I just normally have to wait an hour or so and they get it fixed but as I said it is normally just a DNS issue, someone pushed too many buttons or the wrong buttons at the main backbone or something ...lol

James

Jag82 · 11-16-2009, 10:07 PM

Quote:

Originally Posted by Kay King

Jag - thanks!!! - I can pull the site up through the proxy. Didn't even think to try that!

Obviously the problem is somewhere near my location but at least I can get there now!

Thanks to everyone for their help - really appreciate it.

kay

No problem Kay. I use WorldProxy202 to spy on PPC
offers from other countries.

Never knew it will come in handy here. =)

But glad it has helped you Kay!

Warmly,
Jag

11-16-2009, 08:03 PM	#1
Kay King Senior Warrior Member War Room Member Join Date: Sep 2004 Location: Gulf Coast, USA. Posts: 15,147 Thanks: 3,715 Thanked 4,149 Times in 2,262 Posts	Can't access a site - but others can - help! I'm trying to access a client's site for information on some work I'm doing for him - and I have not been able to access it all day. I was able to bring the site up Friday but when I tried to go back to it I got the message I'm getting today that the site's server timed out. Yet the client has no problem accessing his site so clearly the site is not down - couldit be down in one area and not another? I have no problem pulling up other sites today. Any suggestions? Anyone know what could be causing this? Thanks kay

11-16-2009, 08:09 PM	#2
TheRichJerksNet Guest Posts: n/a	Re: Can't access a site - but others can - help! This possibly could be your ISP blocking the ip address of the server. When a ISP has DNS issues sometimes this can happen, you may want to check with your ISP and see if they are having a DNS issue or an issue with that ip address... James
TheRichJerksNet Guest Posts: n/a

11-16-2009, 08:15 PM	#3
Kay King Senior Warrior Member War Room Member Join Date: Sep 2004 Location: Gulf Coast, USA. Posts: 15,147 Thanks: 3,715 Thanked 4,149 Times in 2,262 Posts	Re: Can't access a site - but others can - help! That might explain it - I thought Friday it was just a fluke and I was on my way out the door anyway. Today is a different matter. The client can pull the site just fine so it's definitely my location it seems. I've accessed it before with no problems. I wondered if perhaps a regional or local problem could cause the site not to load - but didn't think of my own ISP. Thanks - it's a place to start. kay

11-16-2009, 08:29 PM	#5
getsmartt Getting Smarter every Day War Room Member Join Date: Feb 2008 Location: Spokane, WA, USA. Posts: 915 Thanks: 316 Thanked 156 Times in 122 Posts Social Networking Contact Info	Re: Can't access a site - but others can - help! could also be a bad server, maybe the server is overloaded, or he has reached his bandwidth limit. If it is a dns issue you might be able to access it directly through the IP address. The fact that you were able to access it earlier this week makes me doubt the cache or DNS issues, but it is always possible. PM me the website and I can take a look
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11-16-2009, 08:30 PM	#6
Kay King Senior Warrior Member War Room Member Join Date: Sep 2004 Location: Gulf Coast, USA. Posts: 15,147 Thanks: 3,715 Thanked 4,149 Times in 2,262 Posts	Re: Can't access a site - but others can - help! Jag - thanks!!! - I can pull the site up through the proxy. Didn't even think to try that! Obviously the problem is somewhere near my location but at least I can get there now! Thanks to everyone for their help - really appreciate it. kay