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09-23-2008, 09:36 AM
| #1 |
| Proud New DAD! War Room Member  Join Date: Mar 2007 Location: Christchurch , New Zealand.
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|  USPS - anyone know how to get a PERSON on the phone?
As per the title. I have a package I am desperately waiting on that I am trying to track. The online tracking tells me it cleared Australian customs on the 21st. I emailed support and they tell me it cleared NZ customs on the 21st. As most Americans can't tell New Zealand from Australia I really need confirmation of where the heck it is. If it's in NZ then I should have a new tracking number for local delivery. So - anyone know how to get a person on the phone at USPS? |
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I'm just a magpie in a world full of shiny things....
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09-23-2008, 09:49 AM
| #2 |
| StarFleet Admiral War Room Member  Join Date: Aug 2008 Location: Delta Quadrant
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| Re: USPS - anyone know how to get a PERSON on the phone?
Call the number provided but do not press any buttons when prompted. That got me a live person here in the US. HTH |
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09-23-2008, 09:57 AM
| #3 |
| Proud New DAD! War Room Member Join Date: Mar 2007 Location: Christchurch , New Zealand.
Posts: 820
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| Re: USPS - anyone know how to get a PERSON on the phone?
thanks I'll give it a whirl. Another frustration is all the numbers are US toll free - something you have to jump through a few hoops to dial from overseas. So far they aren't getting a good CS report from me. |
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I'm just a magpie in a world full of shiny things....
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09-23-2008, 09:58 AM
| #4 |
| ThomLancaster.com War Room Member  Join Date: Jun 2008 Location: UK
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| Re: USPS - anyone know how to get a PERSON on the phone?
Another option, which works with a lot of companies, is to push zero repeatedly on the main menu. That often bypasses the menu and gets a real human.
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09-23-2008, 12:37 PM
| #5 | |
| Senior Warrior Member War Room Member Join Date: Apr 2006 Location: , , USA.
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| Re: USPS - anyone know how to get a PERSON on the phone? Quote:
Even if you did get through to a real live person, they probaby won't have an answer for you. | |
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09-23-2008, 12:50 PM
| #6 |
| Active Warrior Join Date: Sep 2008 Location: Netherlands/Manila
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| Re: USPS - anyone know how to get a PERSON on the phone?
normally, pressing zero gets you to a "human being" in most hotlines. you may also try to visit a local USPS branch to get better help. i hope you get you package soon...  |
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09-23-2008, 03:42 PM
| #7 |
| Proud New DAD! War Room Member Join Date: Mar 2007 Location: Christchurch , New Zealand.
Posts: 820
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Thanked 2 Times in 2 Posts
| Re: USPS - anyone know how to get a PERSON on the phone?
Well after many hoops I managed to talk to a person. Needed to say operator after entering the tracking number. Fat lot of good a person did. They still can't tell me what country it is in.
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