USPS - anyone know how to get a PERSON on the phone?

Profile picture of the author Rob D by Rob D Posted: 09/23/2008
As per the title. I have a package I am desperately waiting on that I am trying to track. The online tracking tells me it cleared Australian customs on the 21st. I emailed support and they tell me it cleared NZ customs on the 21st. As most Americans can't tell New Zealand from Australia I really need confirmation of where the heck it is. If it's in NZ then I should have a new tracking number for local delivery.

So - anyone know how to get a person on the phone at USPS?
#person #phone #usps

  • Profile picture of the author ShayRockhold
    Call the number provided but do not press any buttons when prompted. That got me a live person here in the US.

  • Profile picture of the author Rob D
    Rob D
    thanks I'll give it a whirl.

    Another frustration is all the numbers are US toll free - something you have to jump through a few hoops to dial from overseas. So far they aren't getting a good CS report from me.
  • Profile picture of the author impact-productions
    Another option, which works with a lot of companies, is to push zero repeatedly on the main menu. That often bypasses the menu and gets a real human.
  • Profile picture of the author KirkMcD
    Originally Posted by Rob D View Post

    If it's in NZ then I should have a new tracking number for local delivery.
    Generally, once a USPS package gets to a foreign country, the USPS disavows all knowledge of it becuase it's in the hands of the foreign postal system.
    Even if you did get through to a real live person, they probaby won't have an answer for you.
  • Profile picture of the author
    normally, pressing zero gets you to a "human being" in most hotlines. you may also try to visit a local USPS branch to get better help. i hope you get you package soon...
  • Profile picture of the author Rob D
    Rob D
    Well after many hoops I managed to talk to a person. Needed to say operator after entering the tracking number. Fat lot of good a person did. They still can't tell me what country it is in.

Next Topics on Trending Feed

  • {{ upvoteCount | shortNum }}


    If you are not aware yet or forgot... craigslist is still one of best places to get free high quality leads and make money on them. It ranks #11 in US and #73 worldwide. Besides the job section where you can post working URL links you can also use links in "Community" categories such as Classes, Events, General, etc. If you are offering free online webinars, online tutorials, etc...this is a good place to start. Not only start but continue building your list and profiting. You just have to be a little creative, create a good landing page (lead capture page), and create something valuable that you can give for free and also have some kind of upgrade. I hire people on fiverr to post ads for me because it works over and over again. One of my best campaigns generated 308 free leads and made 42 sales ($99 item) just from 1 Event post in NYC on how to start an online business. It was 60 minutes free automated webinar on what is a website, how to set it up, how internet marketing works and how people make money as an affiliate...and then I sold a guide for $99 on advance internet marketing strategies. Not every campaign generates 308 leads but every single campaign has generated free leads.

  • {{ upvoteCount | shortNum }}

    12 On-Page SEO Techniques That Will Boost Your Rankings

    1. Create a Compelling and Keyword-Focused Title For ranking well in search it’s more important to create a compelling title that is as relevant as possible to the searcher’s intent and context as possible. If it means that you need to add a modifier in front of it to make it more compelling then so be it. Also the closer you can move your primary keyword towards the beginning of the title the better. This is will signify to the search engine that it’s an important keyword.