Firefox crashes with Google external keyword tool

14 years ago

on my computer it crashes when I even try to search on google! I thought it was happening only to me..it's happening last four days, I have no idea what that may be

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Dave Fowler

14 years ago

Originally Posted by Avdo

on my computer it crashes when I even try to search on google! I thought it was happening only to me..it's happening last four days, I have no idea what that may be

Sorry to resurrect this post but it may help others who were as stumped as me. In the last few days I could not do any searches in either FF or IE without the PC freezing. I've gone back over recent downloads etc and unistalled but still no use.

Then I had a flash of light, I'd noticed my McAfee Site Advisor had changed appearance, but when I clicked and the balloon popped up, that also froze my browser. So I went over to McAfee Communities and there were a few posts highlighting these exact problems, since a recent update from McAfee.

Couldn't find any response from McAfee, but since disabling the Site Advisor addon for FF and disabling it in IE I'm back to normal. So I guess it's nothing to do with FF but looks like something with McAfee, which hopefully they'll correct shortly and I'll then re-enable it.

If you've not got McAfee and experiencing these problems then, sorry I don't know. Now I've just got to reinstall the programs I thought might have been the problem. C'est la vie!

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WinsonYeung

14 years ago

Well, I just moved to Google Chrome...I love firefox but I have problem with it running in 64 bit. Even since I upgraded my OS, i'm not able to run firefox but you should definitely try Google Chrome to run the keyword tool.

It work like a charm

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John Cabral

14 years ago

Originally Posted by SimonHarrison

Folks

Anybody come across this issue, if you select "show all" from the column data drop down in Googles external keyword tool, it seems to crash the latest version of Firefox .

Anybody else have the same issue?

I have switched to Chrome as the latest version of FF seems to slow down to a crawl and crash left and right, even with no plugins it creeping along. Something seems to have gone wrong with newest upgrade as it was fine before I upgraded. :-(

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admiral 14 years ago

i have been using firefox version 3.5.5 and have no problems what ever to report lets hope it continues that way touch wood because its my all time favourite browser.
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Davioli

14 years ago

I've been having the same problem with firefox and the keyword tool. I now do my KW research on Chrome.
It DOES however respond on Firefox if you care to wait.. I tried showing one thing at a time .. for example..the CPC (took 5 minutes before it unfroze and showed the results) but thats time wasted.
Just use Chrome Imo.

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acrasial

14 years ago

It doesn't even load at all on my end!!!! Glad to know I'm not alone here, but I don't have internet explorer either, so what else can I use aside from firefox?

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Davioli

14 years ago

I use Chrome. Its a browser from Google!

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Mr. Enthusiastic

14 years ago

I used it just now and it works flawlessly for me right now.
I'm using Firefox 3.5.5 with lots of plugins, on Windows XP SP2.

Chris

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Midas3 Consulting 14 years ago

Damm< Chrome is so much faster with Google tools - full stop - all of em.

If only Chrome supported FF plugins I could ditch FF in heartbeat for Chrome.
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John Cabral 14 years ago

Originally Posted by Mr. Enthusiastic

I used it just now and it works flawlessly for me right now.
I'm using Firefox 3.5.5 with lots of plugins, on Windows XP SP2.

Chris

I guess you are lucky Chris as I am on XP Home SP2 and it is very slow even after disabling all plugins and extensions...
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cashcow

14 years ago

Yes, its' freezing up for me too. It eventually comes back but it's a pain for sure.

Yesterday it was freezing up for about 3 minutes every time I would open an email to reply to someone. Cut my productivity down to about nothing because after about 15 seconds of watching the circle spin I would just wander away from the computer!

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dadvocate

14 years ago

Haven't had a problem yet with respect to google's keyword tool, BUT I do have other problems with FF that are seriously starting to annoy the hell out of me. It seems as though FF is just getting worse all the time instead of better. It's a shame too, because at one time it was my favorite browser.

Now, I don't have a favorite. :confused:

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John Cabral

14 years ago

I don't know what has happened with the new version but with me thats when things started to go slow and getting the not responding error than after a few minutes it would be fine.

It was installed on my new NetBook running XP Home SP2 and after updating to 3.5.5 it started to crawl.

I tried Safari but I could not even get it to work on NetBook and uninstalled it. I am using Chrome but I miss a few of the FF plugins.

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Mr. Enthusiastic

14 years ago

It's obvious that there is a real problem for a cross section of users, but it doesn't affect everyone. Is anyone here in the Firefox support forums? I wonder if they have any answers or work-arounds.

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John Cabral

14 years ago

Originally Posted by Mr. Enthusiastic

It's obvious that there is a real problem for a cross section of users, but it doesn't affect everyone. Is anyone here in the Firefox support forums? I wonder if they have any answers or work-arounds.

I found a few but they worked for a bit then it was back to being slow.

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fitz10

14 years ago

Happens to me too but I haven't found a solution yet.

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John Cabral 14 years ago

Originally Posted by fitz10

Happens to me too but I haven't found a solution yet.

I am hoping that maybe in the new upgrade that they fix this problem.
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dadvocate

14 years ago

Maybe Simon you could try switching back to an older version of FF?

Some of the older versions are still pretty good for the most part IMO, and it may fix your problem.

Shawn

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Midas3 Consulting

14 years ago

Originally Posted by dadvocate

Maybe Simon you could try switching back to an older version of FF?

Some of the older versions are still pretty good for the most part IMO, and it may fix your problem.

Shawn

I'll be sticking with FF anyway as I need the plugins, but I'm actually enjoying Chrome for other usage such as the Google keyword tool, damm it's so fast it's insane, beats any version of FF into a cocked hat.

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Dave Fowler 14 years ago

I'm also getting 'lock-ups' with Google searches, but not just in FF also IE.

Chrome is the only one that works. I've recently added some extra toolbars so I'm trying to isolate the problem to see if it's one of them.

Frustrating to say the least.
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dadvocate

14 years ago

I use to like IE years ago, until I tried FF. At that point I totally ditched IE, that's how much i liked FF in comparison. Everything in FF just seems more clear visually as well, compared to IE. I haven't ever tried Opera or Safari, as I haven't heard anything great about those browsers ever.

But now after reading Simon's posts about Chrome, I'm actually going to give it a try. =)

Shawn

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Avdo

14 years ago

I've fixed this problem by simply restoring my system to an earlier date..

Now it's working fine, but we'll see

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Firefox crashes with Google external keyword tool

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