Why I'm so effing mad right now...
I got so hopping mad that I reported them for spam and then sent that garbage email straight to the trash. Tell you what, I'll NEVER buy anything from Sears again. Ever. They totally blow.
You know why? Because Sears is a big company. They're pros. There is NO WAY they could make a mistake. No way.
You just know a big company like Sears has a highly paid staff handling their outgoing emails. They have staff to write the emails. They have staff to proofread the emails. So there's absolutely no excuse for this kind of mistake.
You know what I think? It wasn't a mistake. It's just an underhanded tactic by Sears to get more people looking at their offers. The suits at Sears probably regularly visit the BH forums.
Please, tell everyone you know about this deceit...
=================>> STOP!
I'm just kidding, geeze.
Yes, Sears really did send me the "whoops" email.
And you know what my FIRST thought was? This: "Oh, they made a mistake. I bet whoever made that mistake is groveling right now to the boss."
See, mistakes like that cost the company money. And a big company like sears probably got a flood of customer service inquiries as a result. Plus, it's embarrassing.
Would Sears ever purposely send out the wrong offer just so they could follow it with a "whoops" email?
Not a chance.
And your fave (unfave?) marketer probably doesn't do it either, because it's an embarrassing, costly mistake.
Bottom line: Mistakes really DO happen.
Cheers,
Becky
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