Online marketing, how much does it differ from offline?

20 replies
I am trying to get as much info on this as I can, in september I will hopefully be going to university to study marketing with some business management but before that I need to write my personal statement. I been doing online marketing now for about a year now, not really been that sucessful but I still know a lot.

So really my question is, how different is offline marketing to online marketing?

and

How hard/easy is it to make the transition from online to offline.

I plan to stay online because it is amazing but my course will dominantly focus on offline with a hint of online. I'm just trying to come up with ways to add the "Wow factor" to my application.
#differ #marketing #offline #online
  • Profile picture of the author Benjamin Ehinger
    offline and online have the same principles and concepts, but they differ a lot with cost and the method of delivery.
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  • Profile picture of the author Jagged
    Not the only difference but one of the biggest.....in my opinion is: TRUST.
    Online I don't really trust anyone....very few at least. Your working with too many "unknowns" & it takes a long time to gain a level of trust online...
    Offline you tend to deal in person, face to face...with people who might live in your neighborhhood or that you went through school with. Trust levels are higher...

    On another level of trust...people still do not trust the Internet. It's getting better year by year by there are still many who will not bank, shop, tweet or do anything online beyond checking their email...all because they simply do not trust it...

    Good luck,
    Ken
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  • Profile picture of the author DogScout
    Most of the professors might have deep roots in interruption advertising as opposed to 'joining the conversation' type advertising that works better on line.
    It's sort of like many who have made millions on Madison ave would look around here like a deer in the headlights. In many ways having spent time here will give you a leg up in the real world, but may prove a hindrance when test time comes. Lol.
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  • Profile picture of the author butters
    Hehe, lucky for me its a no test course, the final year will consist of some sort of project which we will work as a team to complete, no idea what it is. More oppinions please this is helping a lot.
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  • Profile picture of the author Loren Woirhaye
    Online is even more noisy than offline. Offline marketing is
    noisy but in many media there is a cost-of-entry barrier
    that keeps the spammers and incompetents out of the
    mix. Online it's a free-for-all and often a shouting match.

    The principles of branding are the same but the methods
    are different. Offline branding tends to run to extravagant
    spending while online smart and clever marketers can do
    well with not much money as long as their target is smallish -
    due to the fragmentation of markets and the new "communities"
    that simply weren't possible before (and only anticipated by
    things like 'zines before the 1990s).

    We're in a time off sub-cultural fragmentation. Subcultures,
    ie. "Steampunk, Gothic Lolita" that are too marginal and diffuse
    for any form of traditional marketing to target are now reachable
    via online gathering spots.

    When you're talking about "Coke" and "Toyota" I think it's pretty
    much all the same. When you're talking about direct response
    and targeting of niche markets that were non-existant and/or
    (profitably) unreachable prior to the internet, you're talking
    about a BIG difference.

    Dogscout's comments are spot-on as well.
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    • Great question.

      I will try to break it down by showing you the correlation of the two.

      Offline - Mailing a letter - which is expensive

      Online = e-mail - which is free


      Offline - Marketing/Advertising = newspapers - which is expensive

      Online = Marketing / Advertising mediums such as Craigslist, Kijiji, YouTube, etc. - which is free


      Offline - Business Directories - which costs a lot of money

      Online = Linked In - which is a free directory


      Offline - Commissioned Sales People - no cost to you

      Online = Affiliate Marketers - no cost to you


      Offline - Branding - need to have

      Online = Branding - should have


      Offline - USP (Unique Sales Proposition) - need to have

      Online = USP (Unique Sales Proposition) - should have


      Offline - Brochures (outsourced) which are mailed out - which can be very expensive

      Online = Website (can be done in-house or outsourced), but then you need to drive
      traffic to your website - however, you can accomplish this by using free and paid methods


      Offline - Referrals / Word of Mouth, Discounts offered in-store (no money needed)

      Online = Lead Generation - which can be done via Pay Per Click Campaigns (this can be expensive and there are no guarantees) OR through your OWN website via a Squeeze Page = Free


      These are just some of the similarities that come to mind.

      Hope others fill in the rest of the blanks.

      Wishing you much success in school.

      JMB
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  • Profile picture of the author freudianslip27
    Online marketing has changed the game so much. Take a look at "bum marketing", the concept being that you could take a "bum" from the street and get him or her earning money without having to invest any.

    Online marketing has gotten people to feel like something that use to require a lot of seed money is now something people can "dab" in.

    Mediums like Facebook can be crazy powerful if you know how to leverage them.

    I started my education on the online side of things, and as I moved forward I began to see a lot of online principles being taken from offline ones.

    In terms of my own personal efforts in offline advertising (I am not talking about helping offline local businesses, but doing traditional advertising such as selling my own products and such) I have found it to be intimidating. I miss the ability to instantly track what I do. I don't like the mystery and financial committment that many types of methods require. That's just me though!

    In terms of helping local businesses, I have found them loving the things we can do with online advertising. Being able to track how people are getting to their website blows their mind. And yet this is something we all take for granted!

    Matt
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  • Profile picture of the author Agnel
    I personally feel like online marketing is simple than Offline. In online marketing, you do every things from single place, learn things, discuss with people, innovate and implement some new strategies, in a single place.

    But when it comes to offline, it needs lot of efforts and it takes longer time for every new thing to be implemented.
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  • Profile picture of the author Franck Silvestre
    Personally, I think that online marketing is the same that offline.

    And I think that people who were involved in offline business succeed faster because they already know how to run a business.

    The only thing is that online marketing is more dangerous...

    Let me explain. I had a pizza (domimo style) business, and it was running like 75% on autopilot, and I was making very nice profits.

    But.. I don't know why I thought that I should be a one man show online... I ended working even more than when I was a pizzeria owner.

    Bottom line, take this as a real business and you'll do fine.

    Franck
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    • Profile picture of the author butters
      So from my understanding so far... The concept is the same and the principals remain the same, all which changes are the methods? If that is the case, that is really cool, that means I have a lot more knowledge then the average student applying for this course
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      • Originally Posted by butters View Post

        So from my understanding so far... The concept is the same and the principals remain the same, all which changes are the methods? If that is the case, that is really cool, that means I have a lot more knowledge then the average student applying for this course
        Yes, you're correct, but THE KEY is to know how to apply your offline business (skills & knowledge) know-how to the online business world (skills & knowledge)!

        That's why the offline folks NEED us Onliners, because they don't get it!

        They don't know how to transfer their offline know-how to the online know-how and DO IT!

        Cheers,

        JMB
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  • Profile picture of the author tryinhere
    Originally Posted by butters View Post

    How hard/easy is it to make the transition from online to offline.
    .
    With many years offline, i thought it would be easy to transfer my offline work on line. That for me was a big mistake and a huge learning curve, I was very wrong to think i could walk in off the street to this virtual world.

    Some big differences for me are, peoples attitude and professionalism on line, customer service in many areas is non existent and or an attitude of you cant see me so i do not care about service.

    Second is on line many people seem to be able to pin badges on self inflated chests, naming them selves as some expert or master or any other variation, however the more you learn the more crap you uncover.

    In many ways dealing offline is a lot easier ( for those who have done it for a long time ), How ever with all of that I also see many good people on line and it is a great resource / medium to do business once it is understood and I do have a long way to go for sure, this forum for one shines a light and is a pleasure to visit and be a part of so many talented IM people.
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    | > Choosing to go off the grid for a while to focus on family, work and life in general. Have a great 2020 < |
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    • Profile picture of the author butters
      Originally Posted by tryinhere View Post

      With many years offline, i thought it would be easy to transfer my offline work on line. That for me was a big mistake and a huge learning curve, I was very wrong to think i could walk in off the street to this virtual world.

      Some big differences for me are, peoples attitude and professionalism on line, customer service in many areas is non existent and or an attitude of you cant see me so i do not care about service.

      Second is on line many people seem to be able to pin badges on self inflated chests, naming them selves as some expert or master or any other variation, however the more you learn the more crap you uncover.

      In many ways dealing offline is a lot easier ( for those who have done it for a long time ), How ever with all of that I also see many good people on line and it is a great resource / medium to do business once it is understood and I do have a long way to go for sure, this forum for one shines a light and is a pleasure to visit and be a part of so many talented IM people.
      Would you say coming from online and going to offline is hard or a breath of fresh air. Also if you combine online and offline marketing strategies, would that lead to something a lot better other then just promoting it in one of the platforms.
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      • Profile picture of the author tryinhere
        Originally Posted by butters View Post

        Would you say coming from on line and going to offline is hard or a breath of fresh air. .
        only a complete on line person could answer that, but from what i have seen is many sole on line people have trouble communicating in the real world, they have lived behind the 12 inch screen and find it hard with the face to face stuff.

        Also if you combine on line and offline marketing strategies, would that lead to something a lot better other then just promoting it in one of the platforms
        I would think having both skill sets would have to help, I am sadly lacking in on line stuff, but that is about to change as i now swing to full time IM starting 2010, before i was running around with 60 - 80 a week in a real world jobs and dabbling in IM, now i have taken it on full time.

        I do know i am coming out of the box with a lot of careful offline promotion targeting my on line work, I ran large advertising accounts for a few years for national companies so i will be testing those skills early new year as a starter, that will be mainly newspaper targeted ads similar as I ran for recruiting sales staff in my days gone by with a twist.

        both models still run on the same basics - effort in reward out, nothing seems to change there from what i see.

        Yesterdays vacuum cleaner sales person in many ways is todays IM salesperson, times are changing as all offline business really now need a on line presence in some form anyway.
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        | > Choosing to go off the grid for a while to focus on family, work and life in general. Have a great 2020 < |
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  • Profile picture of the author Pat Blank
    Online, it's easy/cheap/fast to test, to get nearly instant results of what you try. So much of successful online marketing is tweaking. In general the speed of online marketing is faster - faster results, faster changes, faster to take advantage of good testing, faster money.

    Another thing is scaling up - the price of scaling up offline is much larger than online. Going from ten to a million physical marketing letters is expensive - going from ten to a million emails is not nearly as much of a difference.

    Back in my offline days this kind of thing (speed and testing) was looked down on - I was much happier doing direct mail, but my ad agency co-workers considered that I'd taken a huge step downwards, career-wise. Ad agency work was more about impressing the client, not so much getting results. The money comes from the client! There was something dirty about actually dealing with the nuts and bolts of selling things - "real" marketing was about theory.

    Just a few of my own observations. From online to offline - well, there are many different types of both. I would assume that university is "the big picture", managemen versus actually doing things yourself. If your experience is doing your own online sales, then it will be a big change in the way you think.

    Best - Pat
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  • Profile picture of the author ebook
    offline: people
    online: email/website
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    • Profile picture of the author clint48
      I like the way JMB Marketing Group put it and if you add up all she listed you will come up with what a lot of other people said and that is it's just less expensive. You asked about the transition from online to offline and My guess is by the time you finish school you will be combining online with offline, many people are doing it right now.

      Clint
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  • Profile picture of the author freudianslip27
    And as I'm finding out more and more, many businesses don't know a lot about marketing in general. Things that we take for granted, they have no idea about. This makes our role even more important

    Matt
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  • Profile picture of the author MichaelHiles
    Online is just a distinction in the tool set.

    That's it.

    Everything else remains the same.

    All the hubub over online marketing is really a lot of noise perpetrated by so many "johnny come lately" marketing "experts" that stamp themselves with this label because most offline business folks don't know the difference, and it's usually too late after the fact.

    Online marketing, with all it's grandeur, serves a single purpose... to generate a lead. It's just different tool sets to accomplish the same thing that has been done since Adam Smith wrote about free markets.

    There's nothing magical about it. It's just a venue of communication. And the complexity of some of the aspects of this venue have created some TEMPORARY opportunities for some people.

    But over the long haul, the professionals that find themselves in sustainable positions aren't the tricks and techniques folks. The people that will still be around in 20 years are the folks that understand marketing fundamentals and foundations at the strategic level, not the extemporaneous, tactical level that will be completely different in 10 years.

    Don't think it will? Was online marketing the same 10 years ago?

    How about those banner ads and link exchanges?

    Nobody at any strategic level of business really gives a hoot about SEO's latest gyration outside of the fact that it's just a way to get traffic to a website. One way among many. And that website better have some capacity for capturing some lead information. After that? It's all up to the business to do what it has always done. Sell that customer, deliver some product or service in an exceptional way, and keep that customer.

    There are a whole bunch of marketing dreamers that will eventually find themselves out in the cold because they tried to build a career on a front-end technique or tactic - only to have things shift again, and not actually have the hardcore, deep fundamentals to understand the distinction between the tactical and the strategic.

    Strategic transcends the tool set.

    What's the very best marketing of all?

    The one that consistently brings the most profitable customer with the longest life expectancy at the lowest cost of acquisition - and that is specific to each and every business on the planet.

    Case in point. Why should a software company that does 100% of it's business with government agencies as a result of being on the federal GSA schedule invest a single cent in social media?

    It shouldn't.
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