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Changing email address with Infusionsoft

by Ryan Even
3 replies
Does anyone know how to change the email address I'm subscribed with on lists using Infusionsoft?

With most services it's as easy as clicking the Unsubscribe link and changing my email address but with Infusionsoft it seems that the unsubscribe link only offers the option to unsubscribe, not to update the email address I'm subscribed with.

#address #changing #email #infusionsoft
  • Profile picture of the author DogScout
    I hate Infusionsoft
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    • Profile picture of the author JVManna
      Originally Posted by Ryan Even View Post

      Does anyone know how to change the email address I'm subscribed with on lists using Infusionsoft?

      With most services it's as easy as clicking the Unsubscribe link and changing my email address but with Infusionsoft it seems that the unsubscribe link only offers the option to unsubscribe, not to update the email address I'm subscribed with.
      Ryan,

      Good question. I assume you're referring to when you're the recipient and not the admin of the Infusionsoft account in question?

      There isn't a way to do that unless the administrator of their Infusionsoft account updates your address manually OR have them use an "Update or opt-out link" to be at the bottom of their email messages. It's pretty simple but can be an oversight by some users.

      This article on our support area describes how to do this, if you want to pass it along:

      https://infusionsoft.helpstream.biz/...1d0c37237d1166

      I hope this helps. Let me know if you're still having trouble. I can get in contact with the owner for you. My email address is joseph.manna@infusionsoft.com.

      ~joe
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      • Profile picture of the author Ryan Even
        Yes, I'm talking about lists where I'm the recipient.

        It's not just one list I'm on, it's several lists.

        I recently changed my email address and the dozens of lists I'm on where the admin is using Infusionsoft don't allow me to update my email address.

        It seems like a pretty basic thing that should be included automatically?

        Maybe something to consider for a possible future update?
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