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Old 02-09-2010, 11:05 AM   #1
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Default I Can't Log In To My Clickbank Account

So I just tried to log in to my Clickbank account and was greeted with a message that there was something wrong with my username or password.

I then decided to reset my password and after confirming it I entered the new password in only to receive the same error message again.

What's weird, though, is that the Firefox add on CB-Notify has no problem logging in. I entered a random password in to try and let CB-Notify get in there and it said "Login error", and I then entered the real password and it logged in and has my daily balance displaying in the bottom of my browser as per usual.

Basically, a Firefox add on can access my account but I cannot through my browser.

I deleted all cookies etc as well and still the same thing. I've also tried in different browsers.

Has anyone ever had a problem like this?

I contacted Clickbank, do they usually take long to reply?
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Old 02-09-2010, 11:07 AM   #2
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Default Re: I Can't Log In To My Clickbank Account

I am having the same problem, I am sure the will straighten it out soon.
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Old 02-09-2010, 11:07 AM   #3
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Default Re: I Can't Log In To My Clickbank Account

I'm having the exact same problem right now.

My order links on my websites still work - I have no idea what is going on.

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Old 02-09-2010, 11:07 AM   #4
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Default Re: I Can't Log In To My Clickbank Account

I am having the same issue this morning. Even tried resetting password.
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Old 02-09-2010, 11:07 AM   #5
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Default Re: I Can't Log In To My Clickbank Account

I am having the same problem right now, I have tried logging in from a few of my computers and I get the same error message. They must be experiencing problems right now.
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Old 02-09-2010, 11:07 AM   #6
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Default Re: I Can't Log In To My Clickbank Account

I can not login to mine either. I did the same thing you did.

Glad to see I'm not the only one with an issue.

I love having an account act up in the middle of a 5 figure promo

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Old 02-09-2010, 11:08 AM   #7
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Default Re: I Can't Log In To My Clickbank Account

Hi Pat.

I've got the same issue so it's obviously a Clickbank problem.

I made the error of resetting my password in the belief that it was my problem too!

I'm sure they'll sort it out shortly.

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Old 02-09-2010, 11:08 AM   #8
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Default Re: I Can't Log In To My Clickbank Account

THE FOLLOWING ADVICE WOULD HAVE BEEN MORE USEFUL - IF EVERYONE ELSE WASN'T HAVING THE SAME PROBLEM...

Try disabling your Firefox add on, reboot your system, and if that doesn't work - try logging in from your local library's computer.

Sounds like a CB issue.

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Old 02-09-2010, 11:09 AM   #9
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Default Re: I Can't Log In To My Clickbank Account

Same here. reset password too. Hopefully they will smooth out their problems fairly soon!

Cheers
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Old 02-09-2010, 11:10 AM   #10
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Default Re: I Can't Log In To My Clickbank Account

Wow, that was quick.

Thanks for the replies, guys. I guess there is nothing wrong with my account.

I feel stupid now for resetting my password and contacting them. Although I am relieved.

I'm sure they'll have it sorted out soon enough.
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Old 02-09-2010, 11:13 AM   #11
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Default Re: I Can't Log In To My Clickbank Account

not only you can not, this morning i could not log in my clickbank account too, also i found there are many "order submit" in my stats ,but never become a sales, what's wrong with clickbank, do they steal the sales?!!! if company run online business like this, it s really terrible!

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Old 02-09-2010, 11:15 AM   #12
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Default Re: I Can't Log In To My Clickbank Account

Ditto.
This is what I get: "Although this page is encrypted, the information you have entered is to be sent over an unencrypted connection and could easily be read by a third party."

Also reset my password and contacted them and don't feel the least bit stupid.

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Old 02-09-2010, 11:18 AM   #13
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Default Re: I Can't Log In To My Clickbank Account

Everyone can relax - I just got off the phone with Clickbank and they are doing a new release right now. Should be all set in the next hour.

I was a bit panicked for a minute thinking I did something wrong and got suspended. You can all go back to work and stop checking your earnings for the next hour.

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Old 02-09-2010, 11:18 AM   #14
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Default Re: I Can't Log In To My Clickbank Account

I experience the same thing, may be they are working on their system.
you can try again later.
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Old 02-09-2010, 11:19 AM   #15
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Default Re: I Can't Log In To My Clickbank Account

Quote:
Originally Posted by Free Business Training View Post
Ditto.
This is what I get: "Although this page is encrypted, the information you have entered is to be sent over an unencrypted connection and could easily be read by a third party."
I can't log in either, and I am getting the warning. I have not gotten the uncrypted connection warning for CB before.

At least it doesn't seem to be an isolated incident.

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Old 02-09-2010, 11:20 AM   #16
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Default Re: I Can't Log In To My Clickbank Account

I can't login either to any of my accounts. Tried on two computers too. Have sent them an email just now.

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Old 02-09-2010, 11:22 AM   #17
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Default Re: I Can't Log In To My Clickbank Account

As I mentioned in a post a few minutes ago I just got off the phone with their service department and they are in the middle of a new release so noone can log in right now but it will be all set in the next hour.

They said there will be some minor changes.

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Old 02-09-2010, 11:23 AM   #18
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Default Re: I Can't Log In To My Clickbank Account

Can't sign in to my Clickbank account either, tried resetting my password and nothing!

Hopefully they will have this sorted out later on
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Old 02-09-2010, 11:24 AM   #19
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Default Re: I Can't Log In To My Clickbank Account

Thanks for the info wolverine1971, nothing to do with browsers as you say its Clickbank

Bobby

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Old 02-09-2010, 11:24 AM   #20
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Default Re: I Can't Log In To My Clickbank Account

And for future reference if you ever need to call the number for Clickbank is

(208) 345-4245

They certainly don't make it easy to find. I had to use my best Google Boolean search skills to dig that up. LOL

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Old 02-09-2010, 11:25 AM   #21
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Default Re: I Can't Log In To My Clickbank Account

I'm glad I found this thread. I was going insane because I thought it was just me having this problem. I'm sure Clickbank will fix the issue soon.
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Old 02-09-2010, 11:25 AM   #22
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Default Re: I Can't Log In To My Clickbank Account

OMG i cant either...i am glad i am not the only one

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Old 02-09-2010, 11:29 AM   #23
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Default Re: I Can't Log In To My Clickbank Account

I just got off the phone with Clickbank. If you are a vendor or an affiliate you are still able to accept payments. Just cannot login. Should be fixed in a few hours the support said.
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Old 02-09-2010, 11:29 AM   #24
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Default Re: I Can't Log In To My Clickbank Account

Nonetheless even though its very clear....warriors will no doubt still post in this thread "I can't login to my ClickBank account". LOL

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Old 02-09-2010, 11:32 AM   #25
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Default Re: I Can't Log In To My Clickbank Account

thank goodness...i was about to ask you guys about this same problem too...i thought i was the only one...

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Old 02-09-2010, 11:36 AM   #26
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Default Re: I Can't Log In To My Clickbank Account

Quote:
Originally Posted by Frank Bruno View Post
Nonetheless even though its very clear....warriors will no doubt still post in this thread "I can't login to my ClickBank account". LOL

Frank Bruno

Good this thread exists...otherwise i would really freak, to say it mildly. I checked warriors and "i cant log in..." was the first thing i saw...so i knew it was something affecting others and not only me

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Old 02-09-2010, 11:39 AM   #27
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Default Re: I Can't Log In To My Clickbank Account

I knew to come and check here before changing my passwords ;-) I could not log into any one of my ClickBank accounts and started freaking out too but I thought it was ClickBank glitch. Glad I was right

Me
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Old 02-09-2010, 11:40 AM   #28
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Default Re: I Can't Log In To My Clickbank Account

ISSUE SEEMS TO BE FIXED NOW <--

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Old 02-09-2010, 11:45 AM   #29
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Default Re: I Can't Log In To My Clickbank Account

Glad this place exists. Nice to know it's their issue. I changed pwd twice and started to panic!!! Yikes.

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Old 02-08-2011, 08:01 PM   #30
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Default Re: I Can't Log In To My Clickbank Account

i think clickbank has really good explanation on this,me too experienced same...cant log-in to clickbank even though i did some generating new password still cant log-in to the site...thought this was some bug on my pc..,so i purchased a laptop soonest but still when trying to log-in thru clickbank but to no avail...is clickbank shutting down there website?...
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Old 02-09-2011, 06:10 PM   #31
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Default Re: I Can't Log In To My Clickbank Account

its been a day already and yet still cant log-in...guys,can you now log-in with your clickbank accounts?....are they shutting down there website?....
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Old 02-09-2011, 06:57 PM   #32
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Default Re: I Can't Log In To My Clickbank Account

This occurs when Clickbank's authentication DB is offline, yet their website is online. This is a known issue CB has had a great many times in the past, 100s of times (according to a quick glance at my stats).

Just wait until they resolve their server issues.

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Old 02-10-2011, 06:23 PM   #33
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Default Re: I Can't Log In To My Clickbank Account

guys,i cant log-in and when i check my hoplinks i get this message "
The link you clicked on has expired. The link was created by an affiliate of the ClickBank network whom has since been deactivated or temporarily suspended. We apologize for any inconvenience!

¡El enlace ha expirado. El enlace fué creado por un afiliado de ClickBank cuya cuenta ha sido desactivada o suspendida temporalmente. Disculpe las molestias que esto le ocasione!

Der link den Sie angeklickt haben ist nicht mehr aktuell. Er wurde von einer Tochtergesellschaft des ClickBank Netzes geschaffen und zwischenzeitlich deaktiviert oder auf gehoben. Wir entschuldigen uns für jegliche Unannehmlichkeiten.

Le lien sur lequel vous avez cliqué a expiré. Ce lien a été créé par une société affiliée au réseau ClickBank qui a depuis été désactivé ou suspendu temporairement. Nous vous prions de nous excuser pour l'inconvénient! "....

i didnt do anything wrong!!.....i emailed them asking why am i temporarily suspended and yet still havent heard from them.....why is this so?
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Old 02-15-2011, 11:33 AM   #34
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Default Re: I Can't Log In To My Clickbank Account

I'm having the same issue right now too. I can't log in. Anyone else?


Quote:
Originally Posted by tomabangcorp View Post
guys,i cant log-in and when i check my hoplinks i get this message "
The link you clicked on has expired. The link was created by an affiliate of the ClickBank network whom has since been deactivated or temporarily suspended. We apologize for any inconvenience!

¡El enlace ha expirado. El enlace fué creado por un afiliado de ClickBank cuya cuenta ha sido desactivada o suspendida temporalmente. Disculpe las molestias que esto le ocasione!

Der link den Sie angeklickt haben ist nicht mehr aktuell. Er wurde von einer Tochtergesellschaft des ClickBank Netzes geschaffen und zwischenzeitlich deaktiviert oder auf gehoben. Wir entschuldigen uns für jegliche Unannehmlichkeiten.

Le lien sur lequel vous avez cliqué a expiré. Ce lien a été créé par une société affiliée au réseau ClickBank qui a depuis été désactivé ou suspendu temporairement. Nous vous prions de nous excuser pour l'inconvénient! "....

i didnt do anything wrong!!.....i emailed them asking why am i temporarily suspended and yet still havent heard from them.....why is this so?

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Old 02-15-2011, 11:41 AM   #35
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Default Re: I Can't Log In To My Clickbank Account

I'm having the same problem. Even when I try to change the password, it says the email or user name is invalid.

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Old 02-15-2011, 11:54 AM   #36
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Default Re: I Can't Log In To My Clickbank Account

Now it says they are down for service, so they are definitely having problems on their end.

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Old 02-15-2011, 12:17 PM   #37
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Default Re: I Can't Log In To My Clickbank Account

Quote:
Originally Posted by wolverine1971 View Post
Everyone can relax - I just got off the phone with Clickbank and they are doing a new release right now. Should be all set in the next hour.
Relax? Check your hoplinks, they are probably not working. I get this error:

"The page you requested generated an error. If you continue to receive this error, please contact customer support. Please use the main site navigation to continue.
The page you requested generated an error. If you continue to receive this error, please contact customer support. Please use the main site navigation to continue."

And I`m not alone: Did Clickbank just explode?

This one is a big lie : "Sorry, we're performing some scheduled maintenance.
HopLinks and Orders are NOT affected by this maintenance and are functioning properly."

And not the first time.. Could be a huge loss for PPC users..
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Old 02-15-2011, 12:23 PM   #38
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Default Re: I Can't Log In To My Clickbank Account

Damn! i can't log in as well and i can't even reset my password. I thought I had been hacked until I saw these latest posts.

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Old 02-15-2011, 12:24 PM   #39
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Default Re: I Can't Log In To My Clickbank Account

I can login. May be it is working now. Check again.

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Old 02-15-2011, 11:49 PM   #40
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Default Re: I Can't Log In To My Clickbank Account

Quote:
Originally Posted by kimwriter View Post
Damn! i can't log in as well and i can't even reset my password. I thought I had been hacked until I saw these latest posts.
Yes, its back! Apparently there was a problem with their system

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Old 02-16-2011, 12:10 AM   #41
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Default Re: I Can't Log In To My Clickbank Account

Nothing to worry about, guys. Whenever CB is performing some major changes to their system, things like this will happen. I have seen it a few times in my IM life.

For scheduled database maintenance, you will be unable to login, but sales process will carry on smoothly. If your hoplinks too are unavailable , then they are doing a major revamping for their site. Just wait and hope we will be greeted with a pretty new dashboard. .

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