Cut and pasting is a skill?

47 replies
thought I would share a funny story with you

So I hired a full time writer to write for blogs and other websites. I asked her to paste in the urls of the pages into a google docs spreadsheet so we can track her work.

When I tried to click on the urls in the spreadsheet I was getting page not found. I thought strange so I look at the urls closely and they had some characters in them that are not url valid, I then realized she had been typing out the article long urls into the spreadsheet.

Can you image having to type out a url like

blog/google-analytics-tracking-code-basics-and-time-saving-plugins

(not my website)

and trying to get it right everytime?

So I asked her why she was doing this and she said she didn't know how to CUT AND PASTE? I tried explaining it and thought she understood but it was still happening!

I then created a VIDEO TUTORIAL WITH VOICE ON HOW TO CUT AND PASTE for her! So I thought it was all good then.

Still happening! I was mad, I thought it was a basic computer skill! So I asked her again why can't you do it?

She said she's been trying and even researched on Google how to do it!

So needless to say she's not working for me anymore

Make sure your employees and cut and paste
#cut #pasting #skill
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    • Profile picture of the author TheNightOwl
      Originally Posted by Melanie Crouse View Post

      Oh my! People really scare me sometimes!
      Haaaaaaaa! That's awesome.
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  • Profile picture of the author Katie Rich
    Not everything is a basic computer skill! There are some things people just cannot get the hang of no matter what.

    What seems easy, simple and straightforward to you could be the most difficult thing in the world to someone else - take IM for example. There are many here saying how simple it is once you get the hang of it. I just can't get the hang of it, but I CAN cut and paste
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    • Profile picture of the author Tasso Pepi
      The poor thing!!

      At least you know that she is hard working..
      Man i don't know if i could have done what she did...

      A for effort though
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  • Profile picture of the author Valdor Kiebach
    Maybe you should have tried to teach her how to copy and paste instead.
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    • Profile picture of the author Lee Wilson
      I've actually seen a few people have problems with cut and paste and it's nearly always because they have problems with the mouse. Show them how to mark text and do it with the keyboard normally helps.
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      • Profile picture of the author adamv
        I hate to sound rude but she seems like a complete idiot. I understand not knowing how to do something but after a video tutorial and researching the task on Google??? What the hell??? How can someone still not get such a simple task after a video tutorial?

        Wow!!!
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        • Profile picture of the author Melanie Crouse
          Originally Posted by adamv View Post

          I hate to sound rude but she seems like a complete idiot. I understand not knowing how to do something but after a video tutorial and researching the task on Google??? What the hell??? How can someone still not get such a simple task after a video tutorial?

          Wow!!!
          That's what I was thinking. There's nothing wrong with not knowing how to do something - heck no one can do everything! But after searching on Google and a VIDEO TUTORIAL??? Cutting and pasting isn't exactly rocket science! :confused:
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          • Profile picture of the author Hanz
            That's unfortunate really. Maybe the poor girl was missing an index finger?
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        • Profile picture of the author rapidscc
          Originally Posted by adamv View Post

          I hate to sound rude but she seems like a complete idiot. I understand not knowing how to do something but after a video tutorial and researching the task on Google??? What the hell??? How can someone still not get such a simple task after a video tutorial?

          Wow!!!
          I heard she was blind :p
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    • Profile picture of the author sbucciarel
      Banned
      Originally Posted by Valdor Kiebach View Post

      Maybe you should have tried to teach her how to copy and paste instead.
      Did you not read that he did explain how to do it and even created a video on how to do it?

      There are some that will never have the mental capacity to learn new tricks. I've seen it many times no matter how detailed the instructions I've given them. At some point it's better to realize that and move on unless you enjoy tutoring people endlessly for free with little results to show for it.
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  • Profile picture of the author hushy
    You would be surprised at what I have found. There are alot of people I have had to teach on how to cut and paste. Question is were her articles written well? The cutting and pasting can come.
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  • Profile picture of the author digigo
    cut her some slack.. you are paying for her time.. and training her and make her productive is your responsibility.. it might seem basic skill to all of us.. but not to a lot of people.. obviously she does not have other skills to offer... thats why the OP fired her
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    • Profile picture of the author Dan C. Rinnert
      Cut and paste is a skill. It's often taken for granted by those of us who have been doing it for years, but it is a skill that all of us had to learn at some point.

      When working with writers, you have to bear in mind that some of them may be new to computers, even in this day and age. Even if they've used computers for years, cut and paste may be new to them. It may be a basic computer skill, but it may not be an essential one, depending upon the type of work you do.

      Sometimes, it's even faster to retype than to use cut and paste. For example, if I wanted to copy that sentence I just typed, I could retype it in about the same time as it would take me to go back, highlight it, copy or cut it and paste it again. Depending upon the length of the material that needs to be copied or cut and pasted, retyping may be the more expedient method.

      If you've grown accustomed to retyping, an occasional lengthy selection of text is no big deal to type.

      Even in the early 90's, when computers to me had long since become a normal part of my life, people new to them treated them as glorified typewriters. I had a co-worker once who would hit a carriage return at the end of every line, which made corrections a real pain in the neck because of all the extra work that created in a word processing document.

      You could have people that are used to typewriters, older computers or computer tasks that didn't involve a lot of copy/cut and paste work. With the economy such as it is, more people may be getting into the types of things they did before (writing, for example) but not be entirely familiar with today's equipment. Even though cut and paste may be a basic skill for you and I, it may be something someone else never had a need to do.

      Rather than assume someone is an idiot or incompetent (believe me, I have met them!), it may be better to show some patience and understanding, especially if their work in other areas is quality stuff.
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      • Profile picture of the author Hanz
        Originally Posted by Dan C. Rinnert View Post

        Cut and paste is a skill. It's often taken for granted by those of us who have been doing it for years, but it is a skill that all of us had to learn at some point.

        When working with writers, you have to bear in mind that some of them may be new to computers, even in this day and age. Even if they've used computers for years, cut and paste may be new to them. It may be a basic computer skill, but it may not be an essential one, depending upon the type of work you do.

        Sometimes, it's even faster to retype than to use cut and paste. For example, if I wanted to copy that sentence I just typed, I could retype it in about the same time as it would take me to go back, highlight it, copy or cut it and paste it again. Depending upon the length of the material that needs to be copied or cut and pasted, retyping may be the more expedient method.

        If you've grown accustomed to retyping, an occasional lengthy selection of text is no big deal to type.

        Even in the early 90's, when computers to me had long since become a normal part of my life, people new to them treated them as glorified typewriters. I had a co-worker once who would hit a carriage return at the end of every line, which made corrections a real pain in the neck because of all the extra work that created in a word processing document.

        You could have people that are used to typewriters, older computers or computer tasks that didn't involve a lot of copy/cut and paste work. With the economy such as it is, more people may be getting into the types of things they did before (writing, for example) but not be entirely familiar with today's equipment. Even though cut and paste may be a basic skill for you and I, it may be something someone else never had a need to do.

        Rather than assume someone is an idiot or incompetent (believe me, I have met them!), it may be better to show some patience and understanding, especially if their work in other areas is quality stuff.
        Good post Dan, I agree. I would have helped the girl until she was a pro. But that's just me.
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      • Profile picture of the author adamv
        Originally Posted by Dan C. Rinnert View Post

        Cut and paste is a skill. It's often taken for granted by those of us who have been doing it for years, but it is a skill that all of us had to learn at some point.

        When working with writers, you have to bear in mind that some of them may be new to computers, even in this day and age. Even if they've used computers for years, cut and paste may be new to them. It may be a basic computer skill, but it may not be an essential one, depending upon the type of work you do.

        Sometimes, it's even faster to retype than to use cut and paste. For example, if I wanted to copy that sentence I just typed, I could retype it in about the same time as it would take me to go back, highlight it, copy or cut it and paste it again. Depending upon the length of the material that needs to be copied or cut and pasted, retyping may be the more expedient method.

        If you've grown accustomed to retyping, an occasional lengthy selection of text is no big deal to type.

        Even in the early 90's, when computers to me had long since become a normal part of my life, people new to them treated them as glorified typewriters. I had a co-worker once who would hit a carriage return at the end of every line, which made corrections a real pain in the neck because of all the extra work that created in a word processing document.

        You could have people that are used to typewriters, older computers or computer tasks that didn't involve a lot of copy/cut and paste work. With the economy such as it is, more people may be getting into the types of things they did before (writing, for example) but not be entirely familiar with today's equipment. Even though cut and paste may be a basic skill for you and I, it may be something someone else never had a need to do.

        Rather than assume someone is an idiot or incompetent (believe me, I have met them!), it may be better to show some patience and understanding, especially if their work in other areas is quality stuff.
        I understand that some things are more difficult for some than they are for others and I'm all for cutting people some slack. But, after a video tutorial and researching the subject in Google, just about anybody should be able to complete a task that consists of 3 or 4 mouse clicks.
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        • Profile picture of the author Dan C. Rinnert
          Originally Posted by adamv View Post

          I understand that some things are more difficult for some than they are for others and I'm all for cutting people some slack. But, after a video tutorial and researching the subject in Google, just about anybody should be able to complete a task that consists of 3 or 4 mouse clicks.
          We don't know the quality of the video tutorial or what she found in Google... Sometimes, you can research stuff in Google and end up more confused than you were when you started.
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          • Profile picture of the author adamv
            Originally Posted by Dan C. Rinnert View Post

            We don't know the quality of the video tutorial or what she found in Google... Sometimes, you can research stuff in Google and end up more confused than you were when you started.
            All of that is true and I hesitated in posting my initial response because I didn't want to sound like an a$$ hole but it just seems like that should be a pretty simple thing to learn.

            I probably should have kept my opinion to myself because that poor woman may even be reading this thread. I don't expect people to be born with certain knowledge, I was just shocked to hear how difficult is was to learn this particular "skill".

            I feel a little bad about my initial post but I still have to wonder what the hell went wrong in the learning process for cutting and pasting.
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            • Profile picture of the author Dan C. Rinnert
              Originally Posted by adamv View Post

              I feel a little bad about my initial post but I still have to wonder what the hell went wrong in the learning process for cutting and pasting.
              You never know. It could be that the video tutorial described doing it using a mouse and perhaps she has a trackpad--a minor difference for most of us, but perhaps enough to throw a newbie off course.

              Another thing to consider is that if the tutorial shows only screen captures, and not the use of the mouse or trackpad, that could throw someone off too.

              Or, if the tutorial describes the process in Windows and she uses a Mac, some of the keyboard shortcuts are not going to be the same.

              Some people learn easier if someone is there to show them, while others can learn from a book or video.

              You just never know.
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  • Profile picture of the author Dennis Gaskill
    Originally Posted by billionareHuman View Post

    So I asked her why she was doing this and she said she didn't know how to CUT AND PASTE? I tried explaining it and thought she understood but it was still happening!

    I then created a VIDEO TUTORIAL WITH VOICE ON HOW TO CUT AND PASTE for her! So I thought it was all good then.

    Still happening! I was mad, I thought it was a basic computer skill! So I asked her again why can't you do it?

    She said she's been trying and even researched on Google how to do it!

    Remind me not to hire you to train employees for me.
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  • Profile picture of the author Kevin Riley
    It's on my resume:

    Can cut and paste
    Make a decent cup of coffee
    Good at wastepaper basketball
    Never late leaving
    Know a few jokes
    Can stretch coffee breaks
    Learning how to use stapler
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    Kevin Riley, long-time Warrior living in Osaka, Japan

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    • Profile picture of the author Kim Standerline
      Your hired, especially if you wear your mankini

      Originally Posted by Kevin Riley View Post

      It's on my resume:

      Can cut and paste
      Make a decent cup of coffee
      Good at wastepaper basketball
      Never late leaving
      Know a few jokes
      Can stretch coffee breaks
      Learning how to use stapler
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      • Profile picture of the author Gail_Curran
        Now I really want to find this woman and teach her how to "cut and paste" and "copy and paste." Obviously there is some tiny concept that is not getting through. But if she can't identify the missing piece and the trainer can't break down the process enough to find it, then she will keep being stuck.
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    • Profile picture of the author TheNightOwl
      Originally Posted by Kevin Riley View Post

      It's on my resume:

      Can cut and paste
      Make a decent cup of coffee
      Good at wastepaper basketball
      Never late leaving
      Know a few jokes
      Can stretch coffee breaks
      Learning how to use stapler

      I think the last one's the clincher, eh? That dram of self-deprecation to really win 'em over...
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  • Profile picture of the author Lloyd Buchinski
    There's a saying that your sales copy should be aimed at a grade 5 reader, and it has taken me longer to appreciate that than it will for the girl to learn to copy and paste. It is slowly sinking in.

    Someone mentioned that he still gets search visitors to a video he made years ago with screen shots of 'how to right click and save as.' There is a saying that no one ever went broke underestimating people's intelligence.
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    • Profile picture of the author Istvan Horvath
      Originally Posted by Lloyd Buchinski View Post

      There is a saying that no one ever went broke underestimating people's intelligence.
      LOL... I love this!
      I had the same feeling just never been able to phrase it so nicely
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  • Profile picture of the author thescribe
    Wow... However, I have learned that many computer related tasks that I take for granted, many people have no clue about. It still amazes me, though, that such seemingly simple tasks are beyond the scope of some people.
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  • Profile picture of the author SunnySahu
    Well, that's funny for sure. I don't know what's the big deal in selecting, copying and pasting something on your PC. :confused:

    Granted, some newbies might not know that but even after the video tutorial & Google search? Amazing!
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    • Profile picture of the author Hanz
      I guess nobody's considered my theory that maybe her index finger was messed up? Can happen.
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      • Profile picture of the author skullzzz
        I coach people that pay $5,000 or more for internet marketing coaching who don't know how to cut/copy and paste. It blows their mind when I show them the keyboard short cuts.

        I'm even more amazed at the number of people who have no idea what the address bar is. If they want to go to a specific site, they type the URL into Google. Doesn't help that all browsers have a bunch of crap around the address bar now days, but still...
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  • Profile picture of the author Charann Miller
    You've got to worry when they say "righty-o" and then ask for the scissors and glue and wonder how that works in with the computer as my dad did upon hearing "cut and paste" for the first time. Not sure where he was going with that one.
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    • Profile picture of the author Martin Luxton
      Just looking at this thread, here are some of the skills that came up

      1. Research using Google.

      If it's so easy why do people sell $47 info products on how to do it?


      2. Cutting and pasting.

      Yes, it's a skill. Control A + Control C + Control V to copy and paste a whole page. Easy, right? I've taught people this and it's not that simple. You know why? Because they press Control, then they press A or C or V. But they don't press them together, so nothing happens.

      Printscreen is easy, too, isn't it?

      It depends on your keyboard. On my new one I have to use the function key + printscreen. If I just want the current window it's fn + alt + printscreen. Maybe your outsourcer has a different keyboard to yours, even in a different language.

      3. Making instructional videos.

      This could be the main culprit in this thread. This is an incredibly difficult skill to master and many people just have absolutely no idea how to do it. Then they blame people for being stupid.

      It's about assumptions and lack of common comprehension.

      If you assume somebody knows something and you skip vital steps, then you have failed. If a word or sentence you think means one thing but is understood differently by someone else, then you have failed.

      You need to concept test. Teachers who keep asking, "Do you understand?" are not good teachers. They need to ask questions which show whether or not the student has grasped the lesson.

      Here's an example of something that happened to me where I made what I thought was a perfectly valid assumption that still caused a misunderstanding.

      I used to organise events at my old language school. I put up posters about the regular Friday night party (drinks, music, dancing - the works). The party was scheduled from 9 till 1. No possible problem.

      At 9 o'clock in the morning, a student came up to me and asked where the party and the beer were. From then on every poster had 9 PM - 1 AM

      Martin
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      • Profile picture of the author rosetrees
        It the OP was REALLY telling the girl to cut and paste when what he meant was copy and paste, then I'm not surprised that a) she was confused and b) she couldn't find anything helpful on the net.

        Teachers who keep asking, "Do you understand?" are not good teachers. They need to ask questions which show whether or not the student has grasped the lesson.
        Body language. The biggest clue to whether or not your student has understood. Hard to see over the net, though! The glazed eyes and confused looks are usually a clue!
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  • Profile picture of the author uniquecontent
    Originally Posted by billionareHuman View Post

    So I asked her why she was doing this and she said she didn't know how to CUT AND PASTE? I tried explaining it and thought she understood but it was still happening!

    I then created a VIDEO TUTORIAL WITH VOICE ON HOW TO CUT AND PASTE for her! So I thought it was all good then.
    hahahaha...this is really surprising.
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  • Profile picture of the author jasonmorgan
    when can expect to get my hands on the "cut n' past WSO" ?
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    • Profile picture of the author rosetrees
      Originally Posted by jasonmorgan View Post

      when can expect to get my hands on the "cut n' past WSO" ?
      Now there's a thought. My beginner's computer course has a little section on the difference between cut & paste and copy & paste.

      Always a fun lesson that one!
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  • Profile picture of the author AndyBlackSEO
    Well, I guess if she ain't 'Cut & Pasting' your articles and blog posts from other sources then that's good! At least you know she ain't pulling the wool over your eyes. Lol :-)
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  • Profile picture of the author dsmpublishing
    Hi guys

    my first experience with an outsourcer was horrible and silly me paid for her for a whole week full time.

    I picked her from an ad in the classifieds on here and thought she would be ok but i dont think she had any computer skills at all.

    Though when i hire staff through odesk.com they seem to be a lot better.

    kind regards


    sam
    X
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  • Profile picture of the author visit_faraz
    I think you should be happy your writer didnt know how to cut and paste.

    I hired a writer once who was kind of too good at cut and paste( actually copy paste)

    he would just copy different paragraphs from other people's articles and provide it to me.

    I am lucky I check each article my writers send me with a certain plagiarism checker and so
    he didnt get any more work from me.

    Faraz
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  • Profile picture of the author Last_Knight
    Whats the point of being an internet article writter if you dont know the basics of how your computer works.
    Really that bothers me a lot.
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  • Profile picture of the author seasoned
    billionareHuman,

    Is she using a system that allows cut/paste? And is your lesson the right one?

    So far, I have found about 5 ways to copy/paste. A REAL cut/paste is less likely to work.

    For HIGHLIGHTING, for example, there is the mark/click, the click/mark, the drag/drop, and the click/shift click, oh, and some variants. ALSO, sometimes you can move the cursor instead of clicking. For copy, there is the highlight, highlight ^c, highlight copy, or assumed. For paste, there is the ^v, paste, right click.

    I could keep going, and I probably missed a lot. And YOU may doubt what I said, but toad, microsoft word, telnet, putty's telnet,, all work a little differently. Just TRY to use ^a or ^c in telnet to a unix site, for example. THEY WON'T WORK!

    These days, though, a writer SHOULD have a windows compatible system, a word compatible editor, and be adept with AT LEAST that kind of cut/paste.

    Steve
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  • Profile picture of the author billionareHuman
    ok to answer a few questions my VIDEO tutorial was not screen captures, it was a full voice real time video, with me doing it slowly! I couldn't believe I had to make it actually but I did anyway so this shows I was giving her a real shot, it shows me patience, who else is gonna create a cut and paste video tutorial?

    As well as this, I did have her work for me 2-3 weeks! So I was patient expecting her to pick it up.

    She still didn't after 3 weeks so I cut my losses and started over with someone else.

    We all have different skills and some jobs might not be appropriate
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    • Profile picture of the author Harvey Segal
      Originally Posted by billionareHuman View Post

      ok to answer a few questions my VIDEO tutorial was not screen captures, it was a full voice real time video, with me doing it slowly! I couldn't believe I had to make it actually but I did anyway so this shows I was giving her a real shot, it shows me patience, who else is gonna create a cut and paste video tutorial?
      I know what the problem was.

      You put the video tutorial on a web page, gave her
      the link and told her to cut and paste it into the
      browser


      Harvey



      .
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  • Profile picture of the author seasoned
    BTW one more thing. A pet peeve of mine, that is related. This may end up costing companies 10s of billions a year.... If I were charging by the hour, the average such event could cost companies an HOURS extra wages. Imagine if they had 2000 such events a year. They might as well hire another person JUST to take care of that garbage!

    GRAPHICS can NOT be cut/pasted as text. I get bug reports, requests, etc... where people send me GRAPHICS! It takes up lots of space, slows things down, and encourages typos!

    Steve
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  • Profile picture of the author seasoned
    BTW I forgot....

    if you say CTRL-C, or ^C, do you make it CLEAR that you must hold down the ctrl key WHILE typing C?

    I recently heard a stupid story. The program said "hit any key to continue". Surprisingly, she WAS doing as requested and it didn't work! WHY didn't it work? She hit SHIFT!

    BTW DON'T think that people in their 20s are so bright, etc... I have known people in EVERY age group that knew NOTHING about computers. My father is in his 70s now and knows all about cut/paste, M/S OFFICE, VB, ACCESS, etc... I'm in my forties and certainly do.

    HECK, when I was in highscool I had a teacher who was probably in his late 50s or older. He was head of the math department and computer department, and HE knew about computers. GRANTED VB, ACCESS, M/S OFFICE, and even the IBM PC weren't out yet, but he was older than I was, and was no neophyte.

    I ALSO knew a jerk that was about 13, and was a WANNABE! He ACTED like he knew about computers, but he didn't. And THAT was when people of such an age were often lauded as being good with computers, like your 20 myth now. ANOTHER WANNABE was a REAL trouble maker! CSUN(Cal State Northridge) actually BANNED him from their campus! He even showed us a solder joint he created. It was PERFECT! It was BEAUTIFUL! I have actually seen ones like it in TEXTBOOKS, as examples of what NOT to do! A HUGE glob of solder on what is known as a cold solder joint! He was PROUD! He ALSO showed us how he found that "PROMS" have windows, so you can see the chip. Actually, he probably hurt the chip, and the window is to expose the Eprom to UV to ERASE it!

    This garbage about younger people always being so great is just a MYTH. When I was younger, they felt that people that played video games, or even knew how to use a joystick, were good at computers, and people good at computers were good in math. Even TODAY, the game myth survives. INCREDIBLE!

    Steve
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