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Anyone else having this problem with Aweber?

by Francois du_Toit
6 replies
Hey guys,

About two weeks ago I noticed a significant increase in the number of
bounces when I send a broadcast message to my list.

According to Aweber, bounces are "the total number of emails that were
unable to be delivered due to user unknown, closed mailboxes, etc."

Last night I sent another broadcast message. This time I didn't even get
my own "test" message that I sent out before the broadcast and one of
my friends told me he didn't get my message either (it's not in his spam
folder and there is nothing wrong with his email address or email account).

Anyone else noticed an increased number of bounces?

Francois
#aweber #bounces #problem
  • Profile picture of the author SuzanneH
    Yes! For me, it started February 3; happened again each time I sent out a broadcast after that (3 times in total). Previous bounce rate -- well under 1% (so much under that a percentage doesn't show up). Now, it's at a 1%+ bounce rate.

    I have been receiving messages sent to my e-mail addresses and my open rate is about the same, so I wasn't too concerned at the time. But if other people are seeing this, then it's time to talk to Aweber about this.

    Suzanne
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    • Profile picture of the author Francois du_Toit
      Hi Suzanne,

      My bounce rate also used to be well under 1%. The broadcast message I
      sent out last night had a bounce rate of 4.7%! Btw, according to Aweber
      my spam score is 0.

      What worries me is that I didn't even receive my own test message!

      I was just wondering if it's a general problem with Aweber that started
      this month or if it's only related to my account for the one or other
      reason?

      All the best,

      Francois
      Signature
      Destiny is not a matter of chance, it's a matter of choice.
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  • Profile picture of the author SuzanneH
    I just opened a ticket with Aweber.

    François, did you recently change your signup form at all? I changed my signup form by using their wizard. Unfortunately, I didn't note when I made the change and don't know if that would have anything to do with it.

    Suzanne
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  • Profile picture of the author JayXtreme
    I believe there was a very detailed thread about this not too long ago..

    Search the forum and you will find it.. Tom from AWeber replied in the thread, too.

    Peace

    Jay
    Signature

    Bare Murkage.........

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    • Profile picture of the author Francois du_Toit
      Originally Posted by JayXtreme View Post

      I believe there was a very detailed thread about this not too long ago..

      Search the forum and you will find it.. Tom from AWeber replied in the thread, too.

      Peace

      Jay
      Hi Jay,

      I did search the forum before starting this thread but I couldn't find
      anything. Will have another look.

      Thanks,

      Francois
      Signature
      Destiny is not a matter of chance, it's a matter of choice.
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  • Profile picture of the author SuzanneH
    I found the thread; Tom says to contact support if you're having a problem.

    http://www.warriorforum.com/main-int...unce-rate.html

    Suzanne
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