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Best way to contact people...without being ignored?

by bcbuster
6 replies
I've been trying to contact companies that run affiliate programs with some questions about their programs. Simple questions, but I'm being ignored at every turn...is it me? Should I be taking it personally? Hahaha

I'm trying to promote their products, but I want to check that they pay attention to their affiliates before I put hours of work into promotion.

I would hate to run into a problem later on, have an issue that needs dealing with and receive the same kind of treatment!

I don't think I'm being unreasonable...some of the niches I'm going after are very small, so it's not like I'm trying to contact the president of a huge company directly (maybe I should...I might have better results!)

Most of the companies/people I'm trying to contact are through the Clickbank marketplace and all of them are in the Animal niche. Any suggestions?

Thanks!
#contact #peoplewithout
  • Profile picture of the author cindybidar
    I emailed a company the other day with a simple (yes or no) question about their program and have been ignored. I think you have a valid concern - if they can't bother to respond to a simple question, then do you really want to spend time promoting them? Me, I'm looking for a different product. Plenty of other fish in the sea.
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  • Profile picture of the author Jude.A
    I agree with Rob, if these companies are CPA networks then i think you have to join them first before contacting their affiliate managers. If they still don't contact you then ignore them.
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  • Profile picture of the author Dan Bainbridge
    Yes some have 1000s of affiliates, but if as you say they are not giant corporations then they should get back to you.

    I know it is frustrating not to get a response - especially as in your situation you are potentially going to be driving traffic to their site and making money for the both of you, but if I were you I wouldn't do anything differently - don't go out of your way to do anything special, just take it as a definite sign that you shouldnt get involved with them. If they treat you like this then it rings alarm bells for me:
    • do they neglect all their affiliates?
    • has their website "died" and they just don't put effort into it anymore - perhaps they work on other projects / businesses?
    • perhaps they don't work on the website full time?
    • perhaps their website doesn't convert and they have lost interest / stopped putting effort in?
    • if they treat affiliates like that do they treat customers poorly too? would this lead to higher refund rates? questions going unanswered?
    They have probably done you a favour by not responding to you, move onto the next program, see if they are more responsive, see if they can offer a bit more support and advice - see if they are worth your time
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  • Profile picture of the author petelta
    If you're in a CPA network, build a good relationship with your affiliate manager. They can help you more then you would believe. Me and my azoogle advisor are on first name basis with phone contact.
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