This is Really starting to get annoying!

53 replies
Does anyone here think is is a good idea to keep someone on your page when you are trying to leave ?

I mean, if I click to close a page, I want to leave that page - I do not want to see 2 or 3 pop-ups and/or message boxes asking me if I really want to leave - YES, I want to leave, that is why I navigated away from the page!

I just don't see how people thing this is an effective marketing technique.

What are your thoughts ?
#annoying #starting
  • Although annoying, it actually works. Just yesterday someone posted a response how they finally 'bought' a product, just to see if it was worth $7.
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  • Profile picture of the author PaulaC
    It must work because I continue to see it. I don't mind it really. What I normally do is if I am ready to purchase a product then I will always hit the back button first to see if those pop-ups come up. Why??..because a lot of the time they will include a discount.
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    • Originally Posted by PaulaC View Post

      It must work because I continue to see it. I don't mind it really. What I normally do is if I am ready to purchase a product then I will always hit the back button first to see if those pop-ups come up. Why??..because a lot of the time they will include a discount.
      Excellent point To date though, the types of sites that I have visited that have those types of popups offer products that I haven't really seen the value in... so didn't purchase them, even if it was for $7 I think it is just a 'pushy' salesman technique. It does work initially, but since it was 'forced' on you, you may not want to purchase from that person again (unless it had fantastic value). Most of the sites I have seen however are in it just for a quick buck.
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    • Profile picture of the author christopher s
      Originally Posted by PaulaC View Post

      It must work because I continue to see it. I don't mind it really. What I normally do is if I am ready to purchase a product then I will always hit the back button first to see if those pop-ups come up. Why??..because a lot of the time they will include a discount.
      lol, me too. I often wonder if the sites make more money or actually lose money because of these save the sale type pop ups.
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  • Profile picture of the author Spot the Ball
    Haha,

    This is one of my bug bears, I absolutely hate those pop ups and always vow never to return to those sites UNLESS I am genuinly intersted anyway and planned on returning but those pop ups means I got to think its really worth further investiging even more than normal.

    Edit .. Just to add that I also think in the back of my mind that if the product was that special you wouldnt need EXTRA hard sell when Im trying to leave.
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  • Profile picture of the author John Atkins
    I say these posts are getting really annoying. These exit pop-ups will NOT
    stop, so get used to it mate.

    Why won't they stop?

    Because the user makes more cash by using them... it's that simple.

    If you don't believe it, try adding these pops to a product of yours
    and see for yourself.
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    • Profile picture of the author Spot the Ball
      Originally Posted by IM Headlines View Post

      I say these posts are getting really annoying. These exit pop-ups will NOT
      stop, so get used to it mate.

      Why won't they stop?

      Because the user makes more cash by using them... it's that simple.

      If you don't believe it, try adding these pops to a product of yours
      and see for yourself.
      No need to be rude, Ive been here 2 months and look in every day, not seen anything regarding this as I can remember.

      Plus its usefull for feedback, I wouldnt mind nearly as much if the pop ups thanked me for visiting and pointed me to a large x to click on to leave rather than hard sell. I might even consider returning.
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      • Profile picture of the author cellcom
        Spot - that is exactly what I am saying, so in essence, even if I had considered buying the product, after doing this it makes it less likely that I ever would.

        Thanks for everyone's opinions on this (good and bad).
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        • Profile picture of the author John Atkins
          Originally Posted by cellcom View Post

          Spot - that is exactly what I am saying, so in essence, even if I had considered buying the product, after doing this it makes it less likely that I ever would.

          Thanks for everyone's opinions on this (good and bad).

          Cellcom...

          Whoever leaves a salespage will most likely never come back to it
          again. In the eyes of the seller, that's a lost sale.

          That's why they throw in an exit pop, to make an extra sale or 2
          from those people who leave.

          It's a very simple process.

          You'd be surprised at how much more sales you can make
          just by adding a popup that offers a discount. (people
          love discounts)
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      • Profile picture of the author John Atkins
        Originally Posted by Spot the Ball View Post

        No need to be rude, Ive been here 2 months and look in every day, not seen anything regarding this as I can remember.
        Are you serious?

        Just do a little search for exit popups, annoying popups
        etc on this forum... there are plenty of them.

        I don't know why so many people find it hard to understand
        that these exit popups generate cash. They wouldn't
        exist if they didn't work.


        Do you guys really think that a product seller is going
        to stop using them just because joe & jane don't like
        them?

        C'mon...

        I get annoyed by a lot of things or the internet, but
        I don't whine about it, because it's useless.

        You can't control what happens on the internet.
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        • Profile picture of the author Spot the Ball
          You could probably find just about anything you wanted on this forum if you actively searched for it :rolleyes:

          You are right though and I dont disagree with whether they work, no doubt they do.

          I wouldnt mind testing it too if I was marketing that kind of product to see if a more subtle approach better, that is why I think it is a valid thread.
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        • Profile picture of the author TheRichJerksNet
          Do you have any stats how how many sales they lose because they have the anoying popups ???

          Just wondering ... :rolleyes:

          James

          Originally Posted by IM Headlines View Post

          Are you serious?

          Just do a little search for exit popups, annoying popups
          etc on this forum... there are plenty of them.

          I don't know why so many people find it hard to understand
          that these exit popups generate cash. They wouldn't
          exist if they didn't work.


          Do you guys really think that a product seller is going
          to stop using them just because joe & jane don't like
          them?

          C'mon...

          I get annoyed by a lot of things or the internet, but
          I don't whine about it, because it's useless.

          You can't control what happens on the internet.
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        • Profile picture of the author sbucciarel
          Banned
          Originally Posted by IM Headlines View Post

          I don't know why so many people find it hard to understand that these exit popups generate cash. They wouldn't
          exist if they didn't work.
          YES ... they are extremely annoying. I personally don't care whether or not they generate cash. The question for me is whether or not they annoy me.

          No one has ever made a dime from me using them. Obviously I was on my way out of there and then they annoyed me further with the popup, so I will never visit the site again.

          Maybe they make some cash with them, but maybe they'd make more cash by repeat visitors who decided to come back and purchase, but don't because they're so damned annoyed by exit popups.
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  • Profile picture of the author lcombs
    It's called "upsell Hell".

    I hate it!

    I've seen so many I don't even bother reading them.
    I just scroll to the bottom and click on the "No thanks. Just take me to..."
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  • Profile picture of the author JennSpencerIM
    On two different sites in the last week I've had to get through FOUR pop-ups to get off the website. Seriously I think ONE is okay but FOUR is ridiculous!!
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  • Profile picture of the author TheRichJerksNet
    blacklist the domain in your browser to make sure you do not pull it up again.... If I visit a site with a popup I leave, even if it is 1 popup. If I wanted what you offered I would have bought..

    I have no popups on my sites because they annoy me, thus I know they annoy my visitors. There are much more creative ways to get attention and offer a discount with no popups at all ...

    James
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    • Profile picture of the author psresearch
      Originally Posted by TheRichJerksNet View Post


      I have no popups on my sites because they annoy me, thus I know they annoy my visitors. There are much more creative ways to get attention and offer a discount with no popups at all ...

      James
      This part intrigues me. Do you have any examples you might be willing to share?
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  • Profile picture of the author Doug Simons
    Hey I can see 1 pop up asking if you are sure about the desicion you are about to make but not the ones with countless pop ups or the one that wont let you go back
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  • Profile picture of the author Zeus66
    To each his/her own, but I will never use an exit pop-up. I don't give a rat's ass if another marketer thinks that's a lame position to take. If you're willing to do ANYTHING just to get a few more sales, without regard to the annoyance factor you're creating, that's your call. Just don't come in here with a condescending attitude and suggest that anyone not doing it is stupid or ignorant about these issues. That's what's lame here.

    John
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  • Yes annoying but if we get to the other side of it.....it must be effective
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  • Profile picture of the author Mrs S
    As a user it drives me nuts - which is why I don't use it on my own sites. But then again if it's working maybe I'm leaving money on the table...
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  • Profile picture of the author sdentrepreneur
    I am cool with it, I agree that the pop up does offer a better discount. One pop up only, the multiple ones are annoying. I use them on some of my landing pages, they do convert.
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  • Profile picture of the author AmyKay
    They are surely annoying if it's something you're not interested in. But tests show they do increase conversions. And if I'm actually on the fence about buying something, it's not so bad to me. I would think they are especially effective and less annoying for a downsell offer. So if the price of the product is too much, say $97, so I go to leave the page, and a downsell pop up displays offering it for less.. I'm interested, and the seller gets a sale. It's just sales. Not that different from McDonald's offering me cookies with my order.
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  • Profile picture of the author King Shiloh
    Banned
    Popups annoy me. In fact, it is one of the major ways to make me annoyed in case you have been looking for a way to piss me off.

    I hate popups no matter the reason. Yes, I hate them. Period.
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  • Profile picture of the author senderbot
    Hi,

    To those that use these exit popups, I have a question:

    Do you ever worry that people who have already purchased without using a popup discount may find out about the discount and ask for a partial refund?

    Cheers
    Max
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    • Profile picture of the author Moneyland
      I am about to get a website created for an ebook product so I will give this exit popup thing a go.

      So how do I set this up guys..I have a website company, do I need to give them the pop up tempalte etc and where do I get this from? This is all new to me, so if I am selling a product for $47 what typically would a pop up discount be??

      Any help appreciated or examples of a site where I could see this in action would be great. thanks
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    • Originally Posted by senderbot View Post

      To those that use these exit popups, I have a question:

      Do you ever worry that people who have already purchased without using a popup discount may find out about the discount and ask for a partial refund?
      The thing is that you do NOT offer a discount on an Exit Popup. That's stupid and a sure way to piss off your most valuable asset: your customer list.

      Do you want to know how I have managed to increase SIGNIFICANTLY my revenue using exit pop ups? offer a 14-day free trial on the product. If they close out on my sales page, chances are that they're not interested enough to fork out the fee... but what if they could try it out for a week or two for free?

      Trust me, many people take me up on that offer. If you're smart with Exit Popups, I can guarantee that they do add up to your bottom line.
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  • Profile picture of the author AmyKay
    I would use a downsell... they get a portion of the product for a lesser price. That way, as you said, you're not angering your buyers.
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  • Profile picture of the author Lyn Woodring
    Exit pop ups are annoying if the are not offering new information or a better offer. On a related note are those peel away ads that are displayed if you move your cursor anywhere near the close button on the browser. I may just be scrolling back up the page to re-read a point and go too far with my cursor or maybe I might be going to bookmark it or whatever. Now I've lost focus and irritated, not a good combination as a first impression.
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  • Profile picture of the author Zabrina
    I don't like exit popups at all. Then again, I'm rather anti-ad in general, so seeing an ad that my Adblock doesn't catch annoys me. :p
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  • Profile picture of the author JayXtreme
    I'm all for testing...

    But exit pop-ups are never on my list of things to test...

    Exit pop up = epic phailage.

    Annoying as hell, stinks of desperation, and always, always too limited in what they do.

    Peace

    Jay
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    • Profile picture of the author Alexa Smith
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      • Originally Posted by Alexa Smith View Post

        Taking advice in forums is about knowing whom to believe. Three of those people were Jay(Xtreme), James (RichJerksNet) and John (Zeus66). As it happens, all three of them have posted in this very thread. Let's see what they said!

        That (and the testing results of my clients) is a whole lot more than just "good enough" for me.
        Do you know what's actually A LOT more than "good enough"? studying (and mirroring) the techniques and strategies of people who, while not active in the forums, they've gone to become internet multi millionaires.

        For example? Ryan Deiss: Ryan Deiss' Video Sales Letter Formula

        Another example? Bill Poulos: Forex Nitty Gritty

        Another example? Russel Brunson: Russell Brunson's MicroContinuity.com

        Yup, they all do use Exit pop ups on their sale pages, and I'd guess those guys netting 7 figures a year do split test some, wouldn't you reckon?
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        • Profile picture of the author Alexa Smith
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          • Profile picture of the author LindseyRainwater
            My personal view is that the best offer should be the first offer. A discount shouldn't be an afterthought. I feel it gives the impression that the site owner is trying to milk their customers for money, and people don't like that.

            I say give your best offer right up front. Boom! There it is!

            I did also want to say I saw a really weird popup the other day. I was on a site, and clicked a link for more info and pricing. What does it do? Says "Are you sure you want to leave? We have a great offer for you . . . etc."

            Ok, I'm trying to go to the next page of your site! Why would you accost me with popups? You actually had to click, "No I'm not interested. Leave page." for it to take you to the next page.

            That just screamed "unprofessional" to me, and I'll never be buying there.

            I'm sure popups have their place. Otherwise they wouldn't be popular. But the fact is that anything that works will eventually be abused. Abuse of popups really rankles people, so I think they just need to be used carefully.
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            • Profile picture of the author thescribe
              Originally Posted by LindseyRainwater View Post

              .... Abuse of popups really rankles people, so I think they just need to be used carefully.
              While 1 offer does not bother me much... 2, 3, and 4 exit pops offers annoy the heck out of me.
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        • Profile picture of the author JayXtreme
          Originally Posted by Anonymous Affiliate View Post

          Do you know what's actually A LOT more than "good enough"? studying (and mirroring) the techniques and strategies of people who, while not active in the forums, they've gone to become internet multi millionaires.

          For example? Ryan Deiss: Ryan Deiss' Video Sales Letter Formula

          Another example? Bill Poulos: Forex Nitty Gritty

          Another example? Russel Brunson: Russell Brunson's MicroContinuity.com

          Yup, they all do use Exit pop ups on their sale pages, and I'd guess those guys netting 7 figures a year do split test some, wouldn't you reckon?
          The people you mentioned have absolutely no bearing on my business at all.

          They might be "netting 7 figures a year", but that definitely doesn't make their way, the only way. I know this from experience.

          Peace

          Jay
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          Bare Murkage.........

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        • Profile picture of the author Lee Wilson
          Originally Posted by Anonymous Affiliate View Post

          Do you know what's actually A LOT more than "good enough"? studying (and mirroring) the techniques and strategies of people who, while not active in the forums, they've gone to become internet multi millionaires.

          For example? Ryan Deiss: Ryan Deiss' Video Sales Letter Formula

          Another example? Bill Poulos: Forex Nitty Gritty

          Another example? Russel Brunson: Russell Brunson's MicroContinuity.com

          Yup, they all do use Exit pop ups on their sale pages, and I'd guess those guys netting 7 figures a year do split test some, wouldn't you reckon?
          That's okay if you also want their business model. Most of them are shooting themselves in the long term foot. They are going after the inexperienced. That's fine for as long as there are plenty of inexperienced to target and they are easy to grab cheaply.

          As traffic gets harder and more expensive to get, and the word gets out that most of these "gurus" are selling you crap - what then. They've already lost most of their "list," and the large percentage that might have stuck around and become loyal customers won't be back.

          Pissing off your customers is never going to be good business unless you are only interested in short term results. If money is everything then start testing customer loyalty and cater to them, you'll see significantly better results and you'll be in the game a hell of a lot longer.
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  • Profile picture of the author P.Sharma
    I love testing things out and exit popups have worked well for me. Do not flame me for this but I really like anything that increases my conversion rate. Its really not all that bad but it should be just an unbeleivable offer for the popups to convert well and make peace with the irritated visitors :-)
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  • Profile picture of the author Mohammad Afaq
    I hate it, you hate it, other hate it but it works. I tried it and it works good especially when you offer something for free when they are leaving.
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    • Originally Posted by mohammad111 View Post

      I hate it, you hate it, other hate it but it works. I tried it and it works good especially when you offer something for free when they are leaving.
      Ding ding ding... WINNER!
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    • Profile picture of the author Moneyland
      Originally Posted by mohammad111 View Post

      I hate it, you hate it, other hate it but it works. I tried it and it works good especially when you offer something for free when they are leaving.
      cool ok so maybe not offer a discount... what do you offer free when they are leaving. I will be having a pop-up with opt in for free guide when they come to the site, would I just have this programmed again to show when vistors leave?

      never done this so hoping someone who has had success from this can give me an idea of how to set this up...??

      cheers!
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  • Profile picture of the author RoyceM
    One Pop-Up...Ok, Two Pop-ups...I am getting a little annoyed!
    Three and Four Pop-ups....Come On! Are You Kidding Me!
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  • Profile picture of the author Alexa Smith
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    • Profile picture of the author Brandon Tanner
      Some food for thought for the "it increases conversions" crowd...

      Let's say an exit popup increases your conversion rate by 1-2%, yet it annoys 10% of your visitors to the point that they will never buy anything from you again.

      Is it worth getting an extra 1 to 2% in sales now, while sacrificing 10% of your potential lifetime customers?

      Of course there is no way to test how many potential future customers you are losing by using an exit popup, but judging from the way many react whenever this topic "pops up" (no pun intended ), 10% might be a conservative figure.

      Something to think about.
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      • Originally Posted by Brandon Tanner View Post

        Let's say an exit popup increases your conversion rate by 1-2%, yet it annoys 10% of your visitors to the point that they will never buy anything from you again.

        Is it worth getting an extra 1 to 2% in sales now, while sacrificing 10% of your potential lifetime customers?
        Do you realize that chances are that, if someone walks away from your sales page or your squeeze page he will not land on it again unless you're a super guru with hundreds of affiliates pushing your product? that person walking away is, literally, traffic lost for good.

        Under such circumstances, don't you think it makes sense to give them the option to optin to your mailing list so indeed they hear from you again in the future via you email sequence?

        And again, why do you assume that offering a freebie on your Exit pop up will annoy anyone? and, assuming he's a lost visitor anyway, what does it matter as long as you can reconvert a portion of those people back into your sales funnel?

        Again, I talk first hand experience here: I have had A GREAT success offering a free trial of my product as an Exit Out offer. Those people would have NEVER tried out my product had I not placed that script, and they're now in my sales funnel for future revenue.

        You can argue until you're blue in the face, but unless you've run some first-hand tests yourself offering different Exit Out offers and tracking your results, then your opinions are not being based on hard data.
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        • Profile picture of the author sbucciarel
          Banned
          Originally Posted by Anonymous Affiliate View Post

          Do you realize that chances are that, if someone walks away from your sales page or your squeeze page he will not land on it again unless you're a super guru with hundreds of affiliates pushing your product? that person walking away is, literally, traffic lost for good.
          I don't know how many there are like me, but I am not an impulse buyer. I have walked away from many sites only to come back and buy in a week or so after doing more thinking and research on it.
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          • Profile picture of the author Lee Wilson
            Originally Posted by sbucciarel View Post

            I don't know how many there are like me, but I am not an impulse buyer. I have walked away from many sites only to come back and buy in a week or so after doing more thinking and research on it.
            This has also been widely tested. Most people do the same, if I recall correctly it's something like the seventh visit on average before someone makes the decision to actually buy. The same goes for offline selling as well. Obviously I don't know if it's true but I've read / heard it many times from respected marketers (the real entrepreneur kind)

            It's difficult to test the true effectiveness of pop-ups but one thing that doesn't need testing is whether it strengthens or damages your customer relationship. Pop-ups might be good for hit and run tactics, but that's about it.

            Lee
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  • Profile picture of the author Hyphen
    Yeah, I think these methods are both annoying and ineffective. I don't like this form of comeback marketing.
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  • Profile picture of the author bfas
    That whole "if it increases my earnings, it's good and ok to do" argument is spurious. Spam will increase your sales. Exaggerated claims will increase your conversions.

    It's the same as saying "I could give a rats @ss about customers, I'll do whatever increases my bottom line".

    Why limit yourself to 1 pop-up? Or 3? What's wrong with pissing off someone who wasn't going to buy, if it nets me a couple more sales?

    Personally, I'm much happier limiting myself to the things I would find ok if I were on the other side of the equation. There's just way too many ways to make money 'nicely' without having to try and wring every nickel I can.

    bfas
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  • Profile picture of the author E. Brian Rose
    I hate it, but at the same time I use it. One of my sites sells a medical device for seniors and I can't tell you how many times a customer has told me that they would not have bought if it wasn't for the popup telling them not to leave. I use it to let them know that the sale is ending in a day or two.
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