Urgent** aMember users can't place orders
I've got a WordPress site running aMember.
A (potential) customer tried placing an order tonight via PayPal. He received an Account Verification email with a link to PayPal to complete the payment, but instead of being taken to an order page, he was simply directed to the PayPal login screen.
I tried placing a test order myself, and got the exact same results. Here's the link that was provided in the Account Verification email.
Redirecting you to secure payment page
Several days ago, I did have my web host (HostGator) do a complete site restore, which appeared to go perfectly and until now I haven't seen any problems. I contacted HostGator support, but they don't see the cause of the problem and don't believe it's related to the restore.
I opened a support ticket with amember and am awaiting a response. I'm going to try PayPal support now. Not sure what their hours of operation are.
If anyone here has any idea of what the problem might be or how I can begin troubleshooting it, I would greatly appreciate the help. I'd really hate to lose this order.
Thanks,
-Robert
A (potential) customer tried placing an order tonight via PayPal. He received an Account Verification email with a link to PayPal to complete the payment, but instead of being taken to an order page, he was simply directed to the PayPal login screen.
I tried placing a test order myself, and got the exact same results. Here's the link that was provided in the Account Verification email.
Redirecting you to secure payment page
Several days ago, I did have my web host (HostGator) do a complete site restore, which appeared to go perfectly and until now I haven't seen any problems. I contacted HostGator support, but they don't see the cause of the problem and don't believe it's related to the restore.
I opened a support ticket with amember and am awaiting a response. I'm going to try PayPal support now. Not sure what their hours of operation are.
If anyone here has any idea of what the problem might be or how I can begin troubleshooting it, I would greatly appreciate the help. I'd really hate to lose this order.
Thanks,
-Robert