Making sure a PDF File is 100% Compatible.. how to?

The Oilman · 10-15-2008, 12:24 PM

Hello my good people

I have a particular product that I created in OpenOffice and I've sold to numerous people.

I've recently received a complaint saying that the PDF is "corrupt" and someone claimed it was "dirty".

I find this to be a bunch of malarkey, but.. I was just wondering -- coudl a few of you chaps help me out? Is there a certain way I can save the PDF in OpenOffice that will allow for maximum compatibility?

Thanks

Chris Lockwood · 10-15-2008, 05:01 PM

A PDF is a PDF. If someone said the file was corrupt, it may have been a download error, which can happen with any type of file. Have them download again or email them the file.

If that doesn't fix it, have them download the latest version of Adobe Reader. They may have an older version that can't work with the file you are creating.

Those 2 have fixed every PDF support issue I've ever had, including ones where people reported seeing "just a bunch of dots" or "foreign language looking text" - turned out to be an old reader.

10-15-2008, 12:24 PM	#1
The Oilman Drinking Milkshakes War Room Member Join Date: Oct 2008 Location: The Wild West of the Internet Posts: 602 Thanks: 5 Thanked 13 Times in 8 Posts	Making sure a PDF File is 100% Compatible.. how to? Hello my good people I have a particular product that I created in OpenOffice and I've sold to numerous people. I've recently received a complaint saying that the PDF is "corrupt" and someone claimed it was "dirty". I find this to be a bunch of malarkey, but.. I was just wondering -- coudl a few of you chaps help me out? Is there a certain way I can save the PDF in OpenOffice that will allow for maximum compatibility? Thanks

10-15-2008, 05:01 PM	#2
Chris Lockwood Senior Warrior Member Join Date: Aug 2008 Location: central Florida Posts: 1,553 Blog Entries: 2 Thanks: 89 Thanked 101 Times in 82 Posts Social Networking	Re: Making sure a PDF File is 100% Compatible.. how to? A PDF is a PDF. If someone said the file was corrupt, it may have been a download error, which can happen with any type of file. Have them download again or email them the file. If that doesn't fix it, have them download the latest version of Adobe Reader. They may have an older version that can't work with the file you are creating. Those 2 have fixed every PDF support issue I've ever had, including ones where people reported seeing "just a bunch of dots" or "foreign language looking text" - turned out to be an old reader.
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