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Just received 5 Chargebacks from the same person...

by LB
5 replies
Ok, what the hell...

I just received 5 chargebacks from the same person through Clickbank. It looks like the orders came through on the same day within hours of each other.

The only innocent reason I can think of for this is that they were legitimately trying to purchase and perhaps they thought the sale did not go through.

Considering Clickbank will not fight chargebacks it would be nice if they prevented the same product number being sold to the same customer more than 1 time per 24 hours or something.

Not in a good mind state right now.
#chargebacks #person #received
  • Profile picture of the author espacecadet
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    • Profile picture of the author ahuddy
      Originally Posted by espacecadet View Post

      Best thing to do: let it roll off and don't worry about it. Simply let them have their money back and let them be happy. They may continue to buy from you in the future.

      It could be as you described, mistakes. Maybe, maybe not, never know until you ask them, if you want to.

      Me, I wouldn't worry about it. Just keep on keepin' on, ya know?
      Probably prefers that they don't purchase anything from him in the future, so this won't happen again from the same person. If they purchased the same thing 5 times, I wouldn't count on them doing it the correct way next time either.
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      • Profile picture of the author Steven Wagenheim
        Actually, chargebacks are VERY serious.

        I had ONE chargeback against my one account out of THOUSANDS of sales
        and they jacked up my withholding to 20%

        If you get enough chargebacks, they CAN close your account.

        And yes, I got this DIRECTLY from Clickbank.

        So this is serious and I would call up Clickbank and explain the situation to
        them and ask that they not penalize you for this as they may do just that.
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  • Profile picture of the author LB
    I know...I would give the same advice. This is such an extreme case though, I've never seen anything like it.

    They may continue to buy from you in the future.
    Ya, they might buy 5 or 6 times.
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  • Profile picture of the author Suthan M
    I will say, make a cup ofcoffee, and let it slide.. shit happens.. let it not ruin your day..

    They may continue to buy from you in the future. Ya, they might buy 5 or 6 times.
    and if they buy 5-6 more times.. drink coffee extra 5-6 more times ;-P
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  • Profile picture of the author Good News Now
    Get a nice massage or if you have a dog...take a long walk! It happens all the time...let't it go...

    Vadimus
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  • Profile picture of the author Chris Lockwood
    Originally Posted by LB View Post

    Considering Clickbank will not fight chargebacks it would be nice if they prevented the same product number being sold to the same customer more than 1 time per 24 hours or something.
    No kidding. I once tried to buy 3 different products on the same day, and they rejected the third sale although all were under $50. Yet potential customers write and say their card was denied. Would be nice if CB could straighten that out.
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