PayPal Inquiry - Not Sure How To Respond
So, I log into my PayPal account, just to make sure everything is cool and
I am shocked as hell to see that PayPal has opened up an inquiry into one
of my transactions...
Not because a customer has complained or requested a refund, it seems
arbitrary. I'm thinking it's due to the fact that a somewhat dormant account
for a couple years has had a little more than 200 transactions run through it
in the past 2 weeks.
Anyway, they are requiring that I provide more information about the transaction
and give me the following options:
I have not shipped the item yet.
I shipped the item(s) and can provide tracking information.
The buyer has already been refunded and I can provide proof of the previous refund.
None of these options apply to me.
Has anyone else run into this? If so, what is the best course of action to resolve this quickly and without any type of issue so that I can continue doing business without
interruption.
Jeremy
Buy Me a Beer | Content Written
$1 Off NameSilo Domain Coupons:
SAVEABUCKDOMAINS & DOLLARDOMAINSAVINGS
This sig under construction...