You gotta give people enough time to get your product
Recently I purchased something which combines a PDF and Video. Right after purchased I downloaded the PDF but I really didn't have time to grab the videos. I was ordering between meetings and such and had to run.
Life is busy and before I knew it the day was gone. When I went back to get the videos the next day the download link had expired. I think it was set for about 8 hours. Can I get them, sure, but i will require a help desk ticket.
This has taught be something. I used to set my download links for a few hours, but people would write back the next day saying they couldn't download. At that time I thought: "Why would anyone wait hours or days to get something they purchased?" Well now I know, it happened to me.
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Curtis McElroy
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