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Auto-response with Paypal system?

by DavidO
4 replies
I've discovered that I get my best conversion using Paypal buttons on my site linked directly to the Paypal payment page.

I've tried a shopping cart provider which works as an intermediary between my site and Paypal. The benefit with the system is that I get an auto-responder that automatically sends customers an email with their download link.

The problem with this setup is abandonment, maybe because the shopping cart sometimes loads very slowly. The result is missed sales and lower conversion.

But linking directly to Paypal means that I have to manually send customers a confirmation email with the download link. Paypal is supposed to automatically forward them to my confirmation page after completing the order but this regularly malfunctions.

So my question is how can I set up an automated email for my customers using direct linking to Paypal?
#autoresponse #paypal #system
  • Profile picture of the author andrew_writes
    Originally Posted by DavidO View Post

    I've discovered that I get my best conversion using Paypal buttons on my site linked directly to the Paypal payment page.

    I've tried a shopping cart provider which works as an intermediary between my site and Paypal. The benefit with the system is that I get an auto-responder that automatically sends customers an email with their download link.

    The problem with this setup is abandonment, maybe because the shopping cart sometimes loads very slowly. The result is missed sales and lower conversion.

    But linking directly to Paypal means that I have to manually send customers a confirmation email with the download link. Paypal is supposed to automatically forward them to my confirmation page after completing the order but this regularly malfunctions.

    So my question is how can I set up an automated email for my customers using direct linking to Paypal?
    This does not seem possible without some type of intermediary script. What cart are you using as an intermediary? Have you tried Jvmanager or Delavo or even Amember?
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  • Profile picture of the author tecHead
    IPN

    You'll want to use it the way it was intended, however; by setting a main listener URL in your account's IPN settings instead of including a notify_url variable in your form code.

    Best place to learn more about this methodology is on the PayPal site in the IPN documentation.

    HTH
    PLP,
    tecHead
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    • Profile picture of the author DavidO
      Thanks, tecHead.

      I agree that it's best to use Paypal's own tools and not get into third party tools. I wasn't aware that you could set this up with Paypal but it looks like you can. I don't know if this was possible ages ago when I first set up my buy buttons.
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      • Profile picture of the author tecHead
        Originally Posted by DavidO View Post

        Thanks, tecHead.

        I agree that it's best to use Paypal's own tools and not get into third party tools. I wasn't aware that you could set this up with Paypal but it looks like you can. I don't know if this was possible ages ago when I first set up my buy buttons.
        NP, bro.. glad to help.

        Their IPN feature has actually been around since they were x.com; the problem with PayPal is that they don't publicize a lot of their back-end functionality. They're just recently becoming more public with their newest set of APIs.

        Actually, IF you're using aWeber; (and I think GetResponse does this too); there's an add-on that will listen for the PayPal transaction confirmation eMail and trigger your auto-responder. You can do this on the per product level so you can have multiple product (buyer) lists.

        You wouldn't need to muck around with the IPN when using that method.

        So, yeah... you have more than one option.

        PLP,
        tecHead
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