Do You Even Care About Mobile Marketing or is it Just Another Fad

by silho
28 replies
By now everyone knows that I'm absolutely in love with mobile marketing and what it can do for any business (online or offline). What I would like to know is if you have tried anything in mobile marketing that may have helped your business? What efforts have you used?


SMS/Text Messaging
Phone application development
Proximity Marketing (Bluetooth)
Wifi
Anything else?


What courses have you tried or books have you read. I know there's Stomper Mobile, Kim Dushinski and Gauher Chaudhry's course, and Howie Schwartz. Are these course worth the price? Have you learned a lot from it?

What are you looking to learn in regards to mobile?
What challenges have you faced and what do you need to do to overcome them?
What have you done that is making your or your clients real money?

Let's make this an open discussion so we can all learn and share.
#care #fad #marketing #mobile #mobile marketing
  • Profile picture of the author Josh MacDonald
    When you mention Wifi, are you saying when you buy the wifi for a few days. Such as when you connect to a network and it says it is so much per day, week, month, etc. After purchasing, they sometimes forward you to another website just before you start to use the internet. So I guess that website is getting marketing that they must have paid for. Probably not the same owner as the wifi though but if it was then that might be what your looking for.
    {{ DiscussionBoard.errors[2293029].message }}
    • Profile picture of the author silho
      Originally Posted by macdonjo View Post

      When you mention Wifi, are you saying when you buy the wifi for a few days. Such as when you connect to a network and it says it is so much per day, week, month, etc. After purchasing, they sometimes forward you to another website just before you start to use the internet. So I guess that website is getting marketing that they must have paid for. Probably not the same owner as the wifi though but if it was then that might be what your looking for.

      That's exactly what I am talking about. There are a couple of ways to do this. You can offer the wifi for free and serve the customer ads (that the clients pay for) or you can charge the customer and still serve them ads.

      There are many companies that are choosing to offer free service in exchange for ad serving. Have any of you tried this out yet with your clients or in your own business?
      {{ DiscussionBoard.errors[2293078].message }}
  • Profile picture of the author MisterMunch
    I want to know how you can market a mobile website.

    I work with offline customers and are considering suggesting mobile websites for them. How can I increase the exposure of mobile websites? What search engines does mobilers use, and how can you optimize for those.
    {{ DiscussionBoard.errors[2293041].message }}
    • Profile picture of the author silho
      Originally Posted by MisterMunch View Post

      I want to know how you can market a mobile website.

      I work with offline customers and are considering suggesting mobile websites for them. How can I increase the exposure of mobile websites? What search engines does mobilers use, and how can you optimize for those.

      Marketing a mobile web site has little to do with "marketing a mobile website." I know that sounds crazy, but you have to consider this... Would a customer be searching for that business on a mobile phone at all. If the answer is yes, then you dont just need to market that site, but you need to market its full contact information so that it is easily found by Google, Yahoo, Bing, Yelp, etc.

      The companies web site is important, but the company's position on other web sites and inside certain apps is probably more important.

      I would suggest offering mobile web site creation along with mobile SEO. Make sure to include phone application and web OS, web app submission as well.
      {{ DiscussionBoard.errors[2293092].message }}
      • Profile picture of the author MisterMunch
        Originally Posted by silho View Post

        Marketing a mobile web site has little to do with "marketing a mobile website." I know that sounds crazy, but you have to consider this... Would a customer be searching for that business on a mobile phone at all. If the answer is yes, then you dont just need to market that site, but you need to market its full contact information so that it is easily found by Google, Yahoo, Bing, Yelp, etc.

        The companies web site is important, but the company's position on other web sites and inside certain apps is probably more important.

        I would suggest offering mobile web site creation along with mobile SEO. Make sure to include phone application and web OS, web app submission as well.
        You have no idea how confused you made me.

        I think this is exactly what I want to learn more about. The idea rigth now is to build an alternativ website for cellphones that the regular website in the google listing would be redirected to if you found it on a mobile device.

        In other words, we would continue promoting and "SEO" ing the regular website but mobile users would be redirected.

        Still, there gotz to be websites that are made to show off and promote mobile sites, as well as search engines only for mobiles.
        {{ DiscussionBoard.errors[2297029].message }}
        • Profile picture of the author silho
          Originally Posted by MisterMunch View Post

          You have no idea how confused you made me.

          I think this is exactly what I want to learn more about. The idea rigth now is to build an alternativ website for cellphones that the regular website in the google listing would be redirected to if you found it on a mobile device.

          In other words, we would continue promoting and "SEO" ing the regular website but mobile users would be redirected.

          Still, there gotz to be websites that are made to show off and promote mobile sites, as well as search engines only for mobiles.

          Sorry for the confusion, but here's a simpler way to look at this.

          Marketing a mobile web site is not always about the web site. Think about Yelp for a minute. The information listed there is ABOUT the web site. The store's hours, address, phone number, ratings, and more Even though the web site's URL is there most people are concerned about the information that is listed on Yelp.
          {{ DiscussionBoard.errors[2300953].message }}
  • Profile picture of the author tpw
    It will be a fringe concept, until which time people understand how they can use it, and more importantly, until they know for sure that it will return profits on the money spent to use it.
    Signature
    Bill Platt, Oklahoma USA, PlattPublishing.com
    Publish Coloring Books for Profit (WSOTD 7-30-2015)
    {{ DiscussionBoard.errors[2293055].message }}
  • Profile picture of the author silho
    Originally Posted by ProductCreator View Post

    Is there much of a market in mobile specific sites or mobile exclusive promotions?

    I've noticed that iphone users are happy to buy iphone apps and surf regular websites.

    So I don't feel the need to embrace mobile stuff. I don't see any need to. I don't even consider it "money left on the table" because there are plenty of other non-mobile opportunities out there still.

    There are a ton of opportunities in a lot of areas, but the thing about mobile that makes it so enticing is that the open rates and opt-in rates and conversion rates are more than triple that of almost any other form of marketing. The same way you should do PPC, and SEO and email marketing and have an affiliate program, etc you really need to have a mobile option.

    There are more ways to engage your customer and keep him involved with your brand and make sure your message gets through to him with mobile than any other form of marketing.


    What kind of business are you in?
    {{ DiscussionBoard.errors[2293107].message }}
    • Profile picture of the author JohnMcCabe
      Silho, I think there's only one more obstacle to overcome to make mobile marketing so mainstream nobody will question its worth.

      Once the wireless providers operate on a common protocol so that it does not matter which provider you have, the sky is the limit. No more "if you are an AT&T customer, text ABCDE to 12345 for a great discount, freebie, etc."

      If anyone wants to see the potential, look at Japan and some of the European countries...
      {{ DiscussionBoard.errors[2293368].message }}
      • Profile picture of the author silho
        Originally Posted by JohnMcCabe View Post

        Silho, I think there's only one more obstacle to overcome to make mobile marketing so mainstream nobody will question its worth.

        Once the wireless providers operate on a common protocol so that it does not matter which provider you have, the sky is the limit. No more "if you are an AT&T customer, text ABCDE to 12345 for a great discount, freebie, etc."

        If anyone wants to see the potential, look at Japan and some of the European countries...

        John. That is already done here in the US. Short codes are not carrier specific. They are country specific. There are some anomalies like Cricket and Metro PCS, but for the most part there are no carrier specific obstacles.
        {{ DiscussionBoard.errors[2293381].message }}
        • Profile picture of the author JohnMcCabe
          Originally Posted by silho View Post

          John. That is already done here in the US. Short codes are not carrier specific. They are country specific. There are some anomalies like Cricket and Metro PCS, but for the most part there are no carrier specific obstacles.
          Then why do so many of the offers I see on TV specify a carrier when making the offer?

          The same thing applies to various 'reality' series where one can text their votes - why specify just one carrier rather than encourage participation from anyone?

          Maybe I just don't know enough about that end to ask the right questions...
          {{ DiscussionBoard.errors[2293403].message }}
          • Profile picture of the author silho
            Originally Posted by JohnMcCabe View Post

            Then why do so many of the offers I see on TV specify a carrier when making the offer?

            The same thing applies to various 'reality' series where one can text their votes - why specify just one carrier rather than encourage participation from anyone?

            Maybe I just don't know enough about that end to ask the right questions...
            Ringtone offers have nothing to do with carrier ubiquity. Those are carrier specific for a number of reasons. Many times it just that the carrier doesn't want to participate in that offer. Reality tv shows that only allow for one carrier are sponsored by that carrier. They pay for that exclusivity. That's why those situations exist as such. A carrier can decide to opt out of your specific campaign/marketing efforts if they choose to. But for all other marketing options you will be covered by all carriers.
            {{ DiscussionBoard.errors[2293652].message }}
      • Profile picture of the author mcmahanusa
        An intriguing post, Silho. I confess I know next to nothing about mobile marketing. Whose expertise do you personally value? Have you used any of the people whose names you mentioned in your post?
        Signature

        Success is not to be pursued; it is to be attracted by the person you become - Jim Rohn

        Visit our beautiful gardens

        {{ DiscussionBoard.errors[2293504].message }}
        • Profile picture of the author silho
          Originally Posted by mcmahanusa View Post

          An intriguing post, Silho. I confess I know next to nothing about mobile marketing. Whose expertise do you personally value? Have you used any of the people whose names you mentioned in your post?
          I haven't purchased any of these products. I know I should since I'm in this space but paying two stacks (each) for information I already know and have is just not a good use of my time and money to me.

          One thing that has bothered me about these courses is that none of them is taught by a persona that actually KNOWS mobile. They all hired someone to do some research for them to dish out publicly available information.

          I spoke at a session of StomperMobile and I will say that Dan Hollins seems to have a lot of good info. I haven't seen enough of it to vouch for it but I can say this. His students all say he gives a lot of info and they are happy they took the course from him.
          {{ DiscussionBoard.errors[2293615].message }}
  • Profile picture of the author warriorr101
    i have recently spoke with an old school gurus who assures mobile marketing is the only thing that matters. He is dropping everything and getting involved in only this. You must be at the start of any trend, scale something and sell it. Otherwise you are chasing the dollar in a saturated market. If you learn how to use it before everyone else (which it will take everyone some time) you can make tons of money. But once again 10 years from now it will be a dead over saturated market. You dont want to be chasing product trends but you absolutely want to be chasing channel trends, they last years and once dominated you can make alot of money while others are still confused.
    {{ DiscussionBoard.errors[2293114].message }}
  • Profile picture of the author tylerdrun
    it sucks.... honestly tell me who's gonna buy stuff from that small phone. people will only buy from black berrry and stuff... and even if they do, it'll only be music. there's no room for information products except for audio books,movies,games etc.so not worth it... until u have offers that match...
    {{ DiscussionBoard.errors[2293402].message }}
    • Profile picture of the author silho
      Originally Posted by tylerdrun View Post

      it sucks.... honestly tell me who's gonna buy stuff from that small phone. people will only buy from black berrry and stuff... and even if they do, it'll only be music. there's no room for information products except for audio books,movies,games etc.so not worth it... until u have offers that match...
      I think it sucks for you because you're looking mobile to be another direct sales channel like the computer based Internet is. And it can be, but you have to be creative. Before I get into details you will find that the american ringtone market is dying down a great bit since most phones have their own mp3 software built in. The iphone has a great market for games, ebooks and other light reads, time sensitive apps, and location based apps.

      Knowing how to craft your marketing material for the medium you're working with is very important. You stick your radio ad on tv and expect it to work, or put your internet sales copy on radio and expect the same results. You have to know the medium you're working with.

      Try this on a mobile device and see how it goes for you.
      Why not try creating an app that is a series of short stories. Deliver a chapter every day for a week. Since you're in the make-money niche focus your story on a successful business man (Gordon Gekko from Wall Street). At the end you can say 'want to learn how to make money like Gordon Gekko) enter the XXXXXXX millionaire challenge, etc. You will entertain people, get opt-ins, build brand loyalty, and still be able to offer your make money info products.
      {{ DiscussionBoard.errors[2293911].message }}
  • Profile picture of the author Charles Harper
    Shawn...what is or did Gauher Chaudry do in this space?

    CT
    {{ DiscussionBoard.errors[2293505].message }}
    • Profile picture of the author Aussie_Al
      I think for some niches it will work great , music, certain apps etc - however a couple of my sites are for physical goods and I am currently focused on regular Internet marketing (PPC, SEO etc) as I am still not convinced people use their phone to purchase tattoo supplies...yet!
      {{ DiscussionBoard.errors[2293526].message }}
      • Profile picture of the author silho
        Originally Posted by Aussie_Al View Post

        I think for some niches it will work great , music, certain apps etc - however a couple of my sites are for physical goods and I am currently focused on regular Internet marketing (PPC, SEO etc) as I am still not convinced people use their phone to purchase tattoo supplies...yet!
        You're right Aussie. Getting people to purchase tattoo equipment from a link on their mobile is going to be a stretch, but you can still offer a click-to-call sale to get instant orders. Nothing is impossible. You just have to know how to spin it for your audience.
        {{ DiscussionBoard.errors[2294436].message }}
    • Profile picture of the author silho
      Originally Posted by Charles Harper View Post

      Shawn...what is or did Gauher Chaudry do in this space?

      CT
      Charles, Gauher partnered with Kim Dushinski to offer a mobile marketing course. It was here for two weeks and the disappeared.

      Howies course was offline marketing with some mobile components added to it.

      Stomper Mobile is truly a mobile marketing course.
      {{ DiscussionBoard.errors[2294030].message }}
  • Profile picture of the author Charles Harper
    You probably mentioned it already, but there is a great source of news here at this site, dedicated to mobile news, etc.

    Unhealthily Obsessed With Mobile Content | mocoNews

    CT
    {{ DiscussionBoard.errors[2293509].message }}
  • Profile picture of the author Thomas
    Originally Posted by silho View Post

    What courses have you tried or books have you read. I know there’s Stomper Mobile, Kim Dushinski and Gauher Chaudhry’s course, and Howie Schwartz. Are these course worth the price? Have you learned a lot from it?
    I haven't read anything about the subject by the people you mention, but I have seen enough material from those pimping "mobile marketing" as the "next big thing" to know that some of they stuff they recommend doing has been outright illegal in Europe for, in some cases, more than 10 years.

    IMO, anyone promoting it would do well to make it unambiguously clear some of the practices they recommend will not be universally applicable; otherwise, I wonder what their response will be when they start receiving messages saying, "I did what you said...and now I've been hauled up before the Courts!" :confused:

    Tommy.

    P.S. - Just so it's clear: I'm not dissing the practice at all. It can be hugely profitable... so long as you abide by the law where ever you are doing it.
    {{ DiscussionBoard.errors[2294060].message }}
    • Profile picture of the author silho
      Originally Posted by Thomas View Post

      I haven't read anything about the subject by the people you mention, but I have seen enough material from those pimping "mobile marketing" as the "next big thing" to know that some of they stuff they recommend doing has been outright illegal in Europe for, in some cases, more than 10 years.

      IMO, anyone promoting it would do well to make it unambiguously clear some of the practices they recommend will not be universally applicable; otherwise, I wonder what their response will be when they start receiving messages saying, "I did what you said...and now I've been hauled up before the Courts!" :confused:

      Tommy.

      P.S. - Just so it's clear: I'm not dissing the practice at all. It can be hugely profitable... so long as you abide by the law where ever you are doing it.

      I agree, the problem with all of these "next big thing-ers" is that they know nothing about the rules, laws, and best practices of mobile marketing (in any country. My members always ask me about doing things that they don't even know is illegal (or at least immoral). I end up spending a lot of time re-educating them all about this stuff.

      It bothers me to see these marketers pimping out mobile with no respect to consumers' privacy. I always have a lot of cleaning up to do after one of my members comes from someone's "class". And since I work with the CTIA and MMA I have to make sure that everything I teach and promote is 100% legal and ethical.

      That's the main reason you don't see me promoting these other mobile marketing courses.

      Originally Posted by cadoutsource View Post

      The way I understand how to use mobile is to help your offline customers to integrate with the other traditional marketing efforts they are doing. Collecting more info about our customers is always a no brainer and with the open rate of mobile you can rest assure their marketing message is getting read. There are a lot of fortune 500 companies getting involved with mobile and why? It's all about creating brand awareness.
      While I agree with Steven there is an even more elementary and beneficial use for mobile marketing.

      Mobile marketing, at its core, should provide the end user with beneficial time sensitive and/or location based information.


      This could be a discount offer for a sale, financial news, or tips, weather, travel, traffic, event, or late breaking news. There are a number of ways to mix this up, but I was just offering some quick examples.
      {{ DiscussionBoard.errors[2297091].message }}
  • Profile picture of the author cadoutsource
    The way I understand how to use mobile is to help your offline customers to integrate with the other traditional marketing efforts they are doing. Collecting more info about our customers is always a no brainer and with the open rate of mobile you can rest assure their marketing message is getting read. There are a lot of fortune 500 companies getting involved with mobile and why? It's all about creating brand awareness.
    Signature
    May Success Overtake You!
    My smartphone Pays Me
    {{ DiscussionBoard.errors[2294629].message }}
    • Profile picture of the author silho
      Originally Posted by cadoutsource View Post

      The way I understand how to use mobile is to help your offline customers to integrate with the other traditional marketing efforts they are doing. Collecting more info about our customers is always a no brainer and with the open rate of mobile you can rest assure their marketing message is getting read. There are a lot of fortune 500 companies getting involved with mobile and why? It's all about creating brand awareness.
      Steve you are correct, but you can do so much more with mobile aside from branding. I have made a lot of sales for my clients over the years. In my 11 year of mobile I have directly generated over 1 million dollars of sales. Over $800,000 was for big name clients like Coke, Timberland Boots, Viacom, Reebok and other companies.

      Of course it's easier to do this with big name clients, but the other $200K was for smaller, lesser known clients and customers - like event promoters and night clubs, restaurants and retailers.

      Expecting US consumers to pay for something on their mobile phone is not the way to go, but allowing them to redeem a coupon from their mobile or calling you to make a purchase can provide much better results - depending on the nature of your business.
      {{ DiscussionBoard.errors[2300925].message }}
  • Profile picture of the author xenter
    I do care, but I don't have time to learn the ropes. The market is there and like you said silho, some situations are a stretch and I agree. The old ways will work and once you delegate those tasks, then you can explore this new mobile platform.
    {{ DiscussionBoard.errors[2294674].message }}

Trending Topics