3 Golden Tips About Offline Consulting - And why I almost hate the "offline craze"

11 replies
There are some good marketers on this forum, and I hand it to those that are doing well. Though, I have a little qualm with the offline craze and how it is being portrayed to those out there.

I've been doing freelance offline consulting for awhile, and some web design things, but I'm just now starting a legitimate practice and business through it.

There are piles upon piles of products that people are selling about "Land a $5,000 client with NO WORK in ONE DAY!" and it's all good and swell, for the one out of a hundred people that get lucky like that.

I've found, throughout my journeys at least (which have been quite successful) that this isn't the case. It bothers me that there are people selling pipe dreams to others about offline marketing and consulting businesses and how "easy" they are to start.

Let me let you in on some things: It is not easy (at least not in the sense they make it out to be, I consider it easy vs. working a 40 hour/week job, but I refuse to work for someone else). It is not fast. It is stressful. Your customers will be your biggest headache.

I'm writing this thread to share the top three tips that I've found to be true when trying to garnish clients and trying to build a reliable business helping other businesses. Implement these alone, and you should see some productivity and income increases in your offline ventures.

1. Pre-qualify the dickens out of every lead.
- If you are taking the time to do offline marketing, then your time is precious. Many consultants and SEO firms charge upwards of $100 an hour (conservative number...) to offer their services. Every minute you waste on a client or lead that was dead from the start and was never going to give you a dime, was potentially $100 an hour you could have been charging someone else. Make sure that the services you are offering them coincide with something they are already doing, whether it be marketing or selling things on the internet.

2. LISTEN TO YOUR PROSPECTS
- This should be common sense but unfortunately for many people it isn't. Listen to what your prospects and clients tell you. When a potential customer says something like "Yeah, I actually already have a guy doing that for me, well kind of. It isn't really his thing... but there are a few issues like X, Y, and Z."

This client isn't telling you they aren't interested. They are telling you to convince them that you will do a better job than the "guy" that is doing it, even though it's not his "thing". Sell the person. Tell them what you can do. Be confident in your skills. If that "guy" is doing web design, get in contact with him, tell him you'll take a workload off his back and do the SEO for his sites he designs. Network, make money, but more importantly LISTEN. Then repeat back to your client what they told you they want, but only this time in the terms of how you are going to give them what they want.

Most communication is nonverbal, and in business, it's no different.

3. Make sure that you are actually QUALIFIED to do what you are offering.
- This is the one that kills me the most. I see tons of new to internet marketing people try to start this venture, somehow stumble their way to their first client, then... WHOOPS. Nothing happens. They don't know how to actually do proper on-page WHITE-HAT SEO (yes, the SEO needs to be white-hat for real life businesses, not this massive blog commenting scrapebox backlinking crap...) so then they try to outsource it. Then, all of a sudden, a business owner's website disappears from the rankings, and you have their $1,500... but they don't have a ranking anymore.

Don't get yourself into trouble like this. If you tell your person you are going to do the work yourself, and you will succeed, then do the work and succeed. If you tell the person you might have some of the linking and footwork done by outsourced labor, then be up front about it. If you plan on outsourcing all of it, do so, but make sure that you know how to correctly outsource, do the work, or figure out how to get the work done, before you take on your first client.

Be transparent in your business and open with your clients, and in return the relationship you build with them will be much stronger, and your value will appear much higher.

In closing:

Hopefully these tips will help open your eyes to this business.

I don't want to discourage anybody that has the ambition to go out and do this. It's definitely lucrative and is an income source that allows me to "do as I please" if you will, even when I'm sitting around for weeks at a time on a golf course in ____________ (throw a dart at a board of vacation spots).

Just do me a favor, don't make it seem easier than it is, and definitely don't get yourself into trouble and potentially ruin a business' chance at a successful marketing campaign. I've spoken with too many clients that have been stung by what amounts to nothing more than a scam artist and I'd like to have clients for years to come that are willing to let me help them in a real world setting.

More importantly, I'd like there to be clients for the others that decide to join in on the craze.


To your success!

Good luck, and happy marketing.

- Brenden Clerget
#consulting #interested #main #offline #offline craze #qualm #tips
  • Profile picture of the author Rich Struck
    There is no "offline craze." People have been working offline for as long as there have been people. I wish you people would get over this idea.
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  • Profile picture of the author Brenden Clerget
    That's sort of what I'm trying to convey here Rich.

    That it has been almost over glorified and brought to light by online people, trying to teach others how to do that. I'm just trying to offer a more honest view into what it's all about. Thus why "online craze" was quoted. It's not a term I believe in.

    It's definitely not a: "Buy this $7 guide and land $5,000 clients all day" type of business.

    We seem to be on the same page, just expressed differently
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  • Profile picture of the author Jagged
    First off, thank you Brenden for your post. So many are seeing what seems like an endless stream of Offine related WSO's with claims of fast easy money, when in fact it is like you say...it's work...hard work (especially when you start out)...it's not easy...I never had business owners "throwing checks at me" as some claim. It looks convincing on a sales page but in realty...it just isn't happening.

    To say there is no offline craze undercuts the reality of the situation. Yes, there have always been people working offline marketing all along...it's nothing new....
    More people are out of work today, more people than ever are looking to make fast money......more people are feeding into the "Offline is easy money....buy this WSO" senerio & because of this...more people become disillusioned when the reality of things sink in.....maybe "craze" isn't the correct term for it but there is definately something happening thats out of the norm....

    I think it's two sided...to the point yes....there are more people than ever trying to get into offline marketing.....also there are more offline WSO's than ever....honestly, in my oppinion...a few of those who are making money selling the "shovels to these offline gold miners"....never have experinced true offline success themselves....(again, that just my opinion...) Like the one's who say..."I just made $3000 in 1 day...you can to if you by my WSO".....Christ!! Making $3000 in one day is nothing but a one-time client....I'm going to use a phrase i've used before but...."even a blind squirrel finds a nut once in a while"...it's nothing to write about.....it's not success....it's nothing to sell. True success comes when it becomes consistant & that only comes with a lot of hard work & commitment...

    I'm sure your 3 tips & honesty will shed some light & help some who are looking to enter the offline market....tip #3 is the best..."Make sure you are qualified to do what your offering".

    ~Ken
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  • Profile picture of the author Don Schenk
    Originally Posted by DrivenForMillions View Post


    1. Pre-qualify the dickens out of every lead.
    2. LISTEN TO YOUR PROSPECTS
    3. Make sure that you are actually QUALIFIED to do what you are offering.
    Good post Brenden. These three "rules" of thumb are true for any service business in any industry.

    If a service provider business, be it a plumber, an HVAC, a wedding photographer, an audio recording studio, or a home-repair contractor, doesn't pre-quailify potential customers he will acquire a few customers from hell.

    If a service contractor fails to listen to prospects he may talk himself out of a job, or if he gets the job, he may do it incorrectly because he didn't listen to the client's wishes.

    And, of course many people start little businesses in some area at which they are incompetent, then when they screw up the job, it looks bad for everyone in the industry... because the "screw-up" called himself a professional. The buying public doesn't know the difference. AAAAAarrrrrgggghhhhhhhh!

    :-Don
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  • Profile picture of the author Bayo
    Good points all round.

    Just to add a few comments to the mix.
    • What's being referred to as 'Offline' marketing is simply business marketing and consulting
      .
    • As an 'Offline Marketer' you're simply a professional service business
      .
    • The evergreen rules of human behavior and psychology still rule in all interactions with business owners, local, national international, big or small ... they prefer to do business with people they like and trust first and foremost
      .
    • A one-off sale is a false indicator of the longevity of any 'killer' method being sold as a WSO
    I believe success lies in understanding that businesses don't buy from you as a marketing and consulting professional because they understand what you DO ... they do business with you when and because THEY feel UNDERSTOOD

    BAYO
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    • Profile picture of the author BlazingSwitch
      Agreed with some of the other responders. Also, I think your O.P. is dead on.

      So many simply lack motivation, or think outside the box. There is a lot of money to be made out there if you are willing to WORK for it.
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  • Profile picture of the author Brenden Clerget
    Thanks a lot for the good reviews on the post. Yes, definitely think outside of the box. Think of other solutions that you can offer to your clients that are outside the "norm" of internet marketing and consulting.

    Expand into autoresponder sales and newsletter set up for your clients. Help them to build their business as if it was your own and always keep their needs in mind and referral business and repeat customer will flood in by the truckload.
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  • Profile picture of the author GrantFreeman
    Great post. You've got to pre-qualify. And you've got to be as clear as you can about what you're wanting to help with, and what you can't from the very begining.

    True story: I had a client that I was going to consult with, and I was taking them through my free consultation. It was with someone I knew well. They had me over for dinner several times in the past for the work I did on their website, and they liked me.

    After every point or area of marketing I talked about, I'd ask them if they had any questions, and they understood what I was talking about or if it made sense to them.

    Every time I asked, the answer was "yes".

    I realized I wasted 2 hours when at the very end they said they didn't understand anything I said, and they got rather rude with me.

    As much as I wanted to help them, I had to let them go. I hung up the phone the minute they continued to raise their voice at me after I asked them not too.

    I know. It sounds like a bad experience. It may even turn some Warriors off in ever attempting to consult. Don't let it.

    You must pre quallify. Even with the people you know, or have had business with in the past. Everyone is different in some way.

    My experience was a good one because it let me prequalify and it let me find out about some things about their work habits, goals, desires, and truthfullness that I didn't know before.

    Grant
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    • Profile picture of the author Brenden Clerget
      Originally Posted by GrantFreeman View Post

      Great post. You've got to pre-qualify. And you've got to be as clear as you can about what you're wanting to help with, and what you can't from the very begining.

      True story: I had a client that I was going to consult with, and I was taking them through my free consultation. It was with someone I knew well. They had me over for dinner several times in the past for the work I did on their website, and they liked me.

      After every point or area of marketing I talked about, I'd ask them if they had any questions, and they understood what I was talking about or if it made sense to them.

      Every time I asked, the answer was "yes".

      I realized I wasted 2 hours when at the very end they said they didn't understand anything I said, and they got rather rude with me.

      As much as I wanted to help them, I had to let them go. I hung up the phone the minute they continued to raise their voice at me after I asked them not too.

      I know. It sounds like a bad experience. It may even turn some Warriors off in ever attempting to consult. Don't let it.

      You must pre quallify. Even with the people you know, or have had business with in the past. Everyone is different in some way.

      My experience was a good one because it let me prequalify and it let me find out about some things about their work habits, goals, desires, and truthfullness that I didn't know before.

      Grant
      Grant, I was actually just thinking to myself the other day that I've never had a client yell at me.

      Until this morning when they answered the phone, it's literally been four days since I started their SEO and their page hasn't moved.

      Needless to say he was livid. Bad qualify by me, I thought he was going to be a breeze to work with but obviously I have no idea.

      SHEESH some people in this world...

      I guess it all really boils down to how well you can analyze their business and current marketing spending and turn that into a parallel for how much they might spend with you and what would be the most beneficial for THEM in that spending budget out of the services you offer.

      Obviously I did not do this correctly...
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  • Profile picture of the author GrantFreeman
    I admire people like you who can continuosly serve consultation. My biggest challenge, even though I don't have nearly the experience you do, is helping them understand what's possible out there.

    Especially on the internet. Most of the people I've done free consults with can't believe it's even possible to make money online... so how could I possibly increase profits for them?

    Whatever happens, good or bad- is a learning experience. It's all good

    Grant
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    • Profile picture of the author Brenden Clerget
      Originally Posted by GrantFreeman View Post

      I admire people like you who can continuosly serve consultation. My biggest challenge, even though I don't have nearly the experience you do, is helping them understand what's possible out there.

      Especially on the internet. Most of the people I've done free consults with can't believe it's even possible to make money online... so how could I possibly increase profits for them?

      Whatever happens, good or bad- is a learning experience. It's all good

      Grant
      As soon as you plop down their competitor's names and a printout of the SERPs for the keywords they're missing out on, and explain to them how easily that could be THEM... make the connection between what a customer is worth and how many leads you could get them...

      It's kind of hard for them to say no.

      Yes, definitely, learning is what this is all about. I learn every day still and if I said I didn't, I'd be lying.
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