How to get emails to your users without going to spam folder...

3 replies
This is something that I have discovered and I think it's good to share here.

When you send an email to free email providers like hotmail, yahoo, etc. try to send no more than 2 emails within 2-3 minutes.

The reason is that these providers will check the emails source: They allow 1st email to the receiver. Then, if they see the 2nd email from the SAME source in less than 1 minute, they may take it as a SPAM and send it to the spam folder.

I know this because when I signed up for a membership site, they send me 4 emails in a space of 1 minute. The email content include:

1) Receipt
2) Login information
3) Membership information
4) Instructions of membership

Basically, I did not receive email (3) and (4) as they are found in my Yahoo spam folder. To Yahoo, this is SPAM and I think it is logical for Yahoo to do so.


My advice to you is:

If you are selling a product/services/membership, send no more than 2 initial emails.

Have only critical information like login, helpdesk infor, etc. in the emails only.

For the rest of the information, get them to the website.

It should restrict you to just 2 emails sent to the same user. If you can squeeze everything into one email, that is even better.
#emails #folder #spam #users
  • Profile picture of the author Kyle Tully
    That's not really a conclusive test and doesn't tell you anything about why those messages were marked as spam.

    It's more likely they were marked as spam because they had more content and therefore more chances to trigger the filters.
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    • Profile picture of the author Joseph Then
      Originally Posted by Kyle Tully View Post

      That's not really a conclusive test and doesn't tell you anything about why those messages were marked as spam.

      It's more likely they were marked as spam because they had more content and therefore more chances to trigger the filters.
      It is pretty conclusive to me: I make at least 4-5 purchases and they all have the same problems, regardless of content.

      I even test it out myself: Tried sending emails 4 times to my Yahoo account from another domain name.

      Guess what happen?

      3 of emails ended up in spam folder. The 1st email got through.
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  • Profile picture of the author Lynn Stivers
    That's interesting Joseph and you could be right,
    it makes sense to me anyway.

    Thanks for sharing - I'm going to remember that.


    Lynn
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