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Where/How do you hire support staff?

by Andy Fletcher
7 replies
Hi Warriors,

I've outsourced all manner of things in the past but haven't yet had the need to hire someone to do regular support work until now.

Does anyone have any recommendations on where to go to find support staff that are English speaking and technically literate (they'll need to support PHP scripts although not write any themselves).

I've had a browse through Warriors for hire but that seems to be focused on one off project work not an on going hire type basis. But if there's any Warriors who do this kind of work and would like to discuss please let me know.

Cheers,

Andy
#hire #staff #support #where or how
  • Profile picture of the author InternetM39482
    Hi Andy,

    I've had pretty good luck with OnlineJobs.ph. Though it's not strictly customer support, the person I've hired can/does write and edit bits and pieces of PHP, and other languages. And it's been a few months, she's pretty good at it.

    You may want to try there.

    Cheers,

    Swastik
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  • Profile picture of the author freudianslip27
    I wonder if you could find anyone on rentacoder? There certainly are lots of proficient people on there knowledgeable about php. Perhaps some wouldn't mind doing support?

    Matt
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  • Profile picture of the author zaki
    There are good English speaking support staffs you can find from some of these sites.
    Some of these guys are Offering Dedicate Developers, Remote Staffs, Offshore Support, and Dedicated Staff for almost anything.

    oDesk,microsourcing,elance,scriptlane,getafreelanc er,livehelpindia etc etc.

    Alusine Sesay
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  • Profile picture of the author JonAlfredsson
    Hi Andy, Same here.. I got mine from onlinejobs.ph and she had worked for me quite a long time too. I give her a lot of tasks as a virtual assistant.
    Another website - Hire Filipinos - Find Online Workers in the Philippines | EasyOutsource.

    Good luck =0
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  • Profile picture of the author Andy Fletcher
    Thanks everyone.

    Lots of talk aboutnhiring a regular va but what about technical support staff?

    Cheers,

    Andy
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    • Profile picture of the author InternetM39482
      Originally Posted by Andy Fletcher View Post

      Thanks everyone.

      Lots of talk aboutnhiring a regular va but what about technical support staff?

      Cheers,

      Andy
      Hi Andy,

      You can hire technical support staff from there, too. From the resumes I got for my job listing (which was a bit similar to what you're asking for), I'm confident that you'll find someone who can do what you want (i.e. edit PHP, etc).

      Or, as Quentin mentioned, easyoutsource is a good place as well. I've used it in the past.

      Cheers,
      Swastik
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  • Profile picture of the author Quentin
    I use Hire Filipinos - Find Online Workers in the Philippines | EasyOutsource also and have hired a VA that does all my day to day work and then post projects for the more complex tasks like programming etc. My experience is that if they are any good they will cost a bit more.

    I usually get them to do a basic programing skills task first. I have also used Google docs and made a questionnaire to see if they understand first. This worked well as it weeded out a lot who did not really understand what I wanted.

    Quentin
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