How do you arrange payments when doing outsource arbitraging?

18 replies
I just need some quick guidance.

In regards to the finders fee, what is best? Send them the clients and then split the profits OR setting this up so I receive the payments directly and immediately to me via paypal by billing the experts out at a higher price?

Example - Designer charges $1000 for a complete website design, so I find a client and I position myself as the company and charge him $1500, I receive that immediately in my paypal and then I forward the $1000 and the work to the designer.

Which is best? and am I missing something important like any legal issues or something?


Thanks.
#arbitraging #arrange #outsource #payments
  • Profile picture of the author John Durham
    What does the word arbitrage mean? Dammit Michael Hiles!

    I checked it out on wiki... but still dont understand it.
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  • You take the payment, as you're ultimately responsible to see that the client gets what they've paid for.

    If you're just talking about taking a commission, you could have the client pay the person who does the work directly (in that case the expert would pay you a commission). However, now you've made the introduction, and so there's no reason for the client to ever go through you again for subsequent work. So, I'd suggest keeping the client and the expert separate.

    Thom
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    • Profile picture of the author Jacqueline Smith
      Originally Posted by impact-productions View Post

      You take the payment, as you're ultimately responsible to see that the client gets what they've paid for.

      If you're just talking about taking a commission, you could have the client pay the person who does the work directly (in that case the expert would pay you a commission). However, now you've made the introduction, and so there's no reason for the client to ever go through you again for subsequent work. So, I'd suggest keeping the client and the expert separate.

      Thom
      I agree completely. I would bill the client for the full amount and then pay the designer as a contract worker.
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    • Profile picture of the author Zayne Kendrick
      Thom, I really appreciate your awesome tip... I knew there was something really obvious I was missing.

      @ John Durham - The way I understand arbitrage is that you're simply profiting from a price difference in the market.

      Thom do you have any other tips or important resources I can check on how to set up this type of arbitrage business properly? Any books you recommend? Thanks!
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      • Profile picture of the author kos818
        Hi Zayne,

        your "finders fee" irritated me to be honest ;-)

        First off all, when you say your customer, that you do the job on your own, you are responsible for ANYTHING. I did that on my own for "basic" programming work and for design jobs.

        Programming worked out pretty cool. Payed $35 on freelancer.com and charged round about $600 net (company is registered in Germany, so I charge Euros) for my customer, who also appreciated the job.

        BUT: I didn't control it at all ;-) My freelancer didn't copy / paste as said, but typed it on his own. Ups. Looked pretty gibberish... That wasn't the worst case, but it let me left like a damn fool, haha.

        Webdesign outsourcing didn't work out! Never and I tried it a couple of times. Once I have had a freelancer from Mexico, who communicated until the point where I paid the money asked for (was next to nothing) into escrow. Afterwards communication stopped up to the point where I got a notification from the freelance site, that he requested to get paid. Dumb ass... He ended up earning nothing for sure, but I ended up doing the job on my own. It sucked and that was the reason why I thought about outsourcing in the first point.

        Payments: You'll have a pretty hard time finding somebody doing anything without getting payed anything upfront or into escrow. Use milestone-payments and request an upfront payment from your customer.

        BUT BE AWARE: If you have no glue what you are talking about, your customer will find out for sure. You might be a great sales person, but when it comes to details, an informed customer might figure out that you are a fly by night cowboy within minutes and that will be the end ;-) No offense here!

        Another approach would be hiring a webdesigner on your own, train him and THEN look for customers. The great thing with that approach? You now who to ask IF your customer requires some changes afterwards (I have a status called freeze, where I and only I make the decision if I change something or not).

        Enough for today! All the best and take action ;-)
        Sven --> Headed towards the Warroom, this was the reason why I came in first place ;-)
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        Nothing to sell...
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        • Profile picture of the author Zayne Kendrick
          Originally Posted by kos818 View Post

          BUT BE AWARE: If you have no glue what you are talking about, your customer will find out for sure. You might be a great sales person, but when it comes to details, an informed customer might figure out that you are a fly by night cowboy within minutes and that will be the end ;-) No offense here!
          I'm not quite sure what you mean by "fly by night". I'm just setting myself up as a business hiring independent contractors in my team to do the work on stuff I know nothing about like programming. The experts get more clients because of me so they're happy, I get paid to do the marketing and make the connection just like an agent or broker and the client who needs the work done quickly by an expert is happy. Nothing unscrupulous here.
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          • Profile picture of the author John Durham
            Originally Posted by Zayne Kendrick View Post

            I'm not quite sure what you mean by "fly by night". I'm just setting myself up as a business hiring independent contractors in my team to do the work on stuff I know nothing about like programming. The experts get more clients because of me so they're happy, I get paid to do the marketing and make the connection just like an agent or broker and the client who needs the work done quickly by an expert is happy. Nothing unscrupulous here.

            Thank You.

            I dont have to know how to build a car to sell one better than the guy who builds em... whats more: I give him a job.
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      • Profile picture of the author mrmanpower
        Originally Posted by Zayne Kendrick View Post

        Thom, I really appreciate your awesome tip... I knew there was something really obvious I was missing.

        @ John Durham - The way I understand arbitrage is that you're simply profiting from a price difference in the market.

        Thom do you have any other tips or important resources I can check on how to set up this type of arbitrage business properly? Any books you recommend? Thanks!
        Hey Zayne,

        I've setup a couple of these deals before...

        2 things to keep in mind if you are paid in full:

        1. you are responsible for it to be done. If you want more clients in the future, make sure it gets done and gets done right and have all the 'fail-safes' into place.

        2. you gotta make sure you don't get cheated or else you're out a client, have problems with payments etc.

        Having said this. I have a rolodex of people that I can depend on. I ask for the best price and i'm lucky to be in a place where there is an abundance of workers/freelancers.

        So i can have it done. I have a physical office. so they can chase me down for whatever-- this allows me to have flexibility with contracts etc. since they know where I am located and that I am legit.

        Pay them in full once everything is set into place.


        all the best,

        f
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        • Profile picture of the author kos818
          Hi Zayne,

          what I refered to with my IF was that one:

          I position myself as the company and charge him $1500
          I'm totally cool with your business, but you should keep in mind that you should know what you are selling. I could open a restaurant for sure and offer some standard dishes, but IF somebody would ask a specific question, they would figure out immediately that I don't have a glue.

          My response wasn't meant to be offensive, so sorry for that ;-) My Chinese is becoming better then my English and I know lingua franca problems from other friends...

          2 things to keep in mind if you are paid in full:

          1. you are responsible for it to be done. If you want more clients in the future, make sure it gets done and gets done right and have all the 'fail-safes' into place.

          2. you gotta make sure you don't get cheated or else you're out a client, have problems with payments etc.
          Totally agree with MrManPower. Also about the Rolodex. But it takes time and you might figure out that there are the so called fly by night programmers and designers around, that only send you replies like "Sir, I don't understand where the problem is Sir". I've been there ;-)

          Best
          Sven
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          Nothing to sell...
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  • Profile picture of the author marketingspartan
    I think Thom is correct, but there is one more piece that I would add. I am not a lawyer or accountant so this is my disclaimer-seek professional advice. You asked about legal stuff and my answer is yes, there is legal stuff. If they are in the US and you are outsourcing you may have to 1099 them. And, the most important piece is if you are the client contact and the web developer is your sub, you need a non-compete and confidentiality with them, meaning they cannot go and take the client. Many a businesses have closed due to the failure of having non-compete and confidentiality agreements.

    You need an accountant and/or lawyer. Not a lot of money, just a quick consult.

    Annie
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  • Profile picture of the author Zayne Kendrick
    @ kos818 - any escrow service you recommend?

    Thanks.
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    • Profile picture of the author theory expert
      Banned
      Originally Posted by Zayne Kendrick View Post

      @ kos818 - any escrow service you recommend?

      Thanks.
      escrow.com i hear is the only trusted one to use
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  • Profile picture of the author Zayne Kendrick
    Thanks janok!
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  • Profile picture of the author kos818
    Janok is right. Escrow.com is the way to go.

    Always keep in mind, that you are paying THEM upfront. If they shut down operations, you lost all your money...

    Best
    Sven
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    Nothing to sell...
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  • Profile picture of the author Zayne Kendrick
    Thanks for all the great tips!
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  • Profile picture of the author myeanne
    You may also ask for an agreement or NDA.. You need to include all the necessary things you need when outsourcing. You can also ask your clients to put / revise the things he thinks is not necessary to both parties.
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  • Profile picture of the author hometutor
    I always believe it's best to kewewp your ousaorcing sources to yourself

    Rick
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  • Profile picture of the author hometutor
    I always believe it's best to kewewp your ousaorcing sources to yourself

    Rick
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