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Old 10-30-2008, 02:48 PM   #1
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Default Wow, Real Customer Service & a Real Product

I've been dealing with customer service for Jason Potash's Traffic Kahuna and Portal Feeder. It's been such a breath of fresh air to correspond with a team that

- Actually responds to emails

- Responds in a courteous and timely manner

- Makes sure I received everything I wanted, and the service is setup the way I like

- Actually has a real product providing tangible benefits, with efforts made to continually improve the benefits for customers ...

That I felt like taking my time to make a post.

It's too bad great service has to be a breath of fresh air, but that has been my unfortunate experience dealing with Internet marketers this past year. (Crooks like stompernet quickly come to mind.)

This isn't to promo a sale of Potash's products, as his sites are currently maxed out. But there has been too much "pump and dump" recently where IM products / services are briefly promoted, customer service is at best an afterthought, and then the program disappears (except for anyone caught in the continuity program hidden as a 'bonus').

It's easy enough to find complaints about IMers. Here's to also noting the one's with great service.

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