by kajj9
15 replies
hi

i changed hosting and now my ebook website is not working

can some one please help me out

i have 2 of them

1ebook1dollar.com

ebookbed.com

these are the same script

1 comes up with errors and the other one dont come up at all just errors

can some one please help me here

thanks ken
#ebook #website
  • Profile picture of the author jazbo
    Just read what it tells you!

    Warning: mysql_connect() [function.mysql-connect]: Access denied for user 'eb_eb1'@'localhost' (using password: YES) in /home/eb/public_html/includes/functions/database.php on line 12
    Unable to connect to database server!

    So it cant connect to the Database - check the username/password you entered in the config php file somewhere. Also remember you need to prefix user and db name with the account/cpanel username like this:

    username_dbname

    For the other one, the error could not really be much clearer could it?

    "Warning: The downloadable products directory does not exist"

    ...so create it.
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    • Profile picture of the author kajj9
      hi my yahoo id is kajj9 could you please add me

      thanks ken
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      • Profile picture of the author kajj9
        hi right now i am getting these errors

        i am not sure how to fix them

        Error: Backup directory does not exist. Please set this in configure.php.


        Payment Methods





        and the error on the index page










        the last 2 errors are in the configure file i beleave but not sure what or where to make the changes

        could you please help me

        i had to put spaces in the url to send the message

        thanks ken
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  • Profile picture of the author Epic Stephen
    well all you had to do is a backup before u changed the hosts... so now you should import it in the new host... You did a backup ?
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    • Profile picture of the author kajj9
      hi

      yes i pulled a copy of the script from the place i used to have it hosted with

      and i made a backup copy of the database to

      and then i uploaded it to the new hosting

      and now its not working right

      this is why i dont understand it is not working right

      ken
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  • Profile picture of the author frqhuss
    I suggest you to contact support team and solve the error problem...
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  • Profile picture of the author Epic Stephen
    See this on homepage :
    Warning: The downloadable products directory does not exist: /home/e1/public_html/1ebook1dollar.com/download/. Downloadable products will not work until this directory is valid.

    i guess you dont have that directory, you should make it
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    • Profile picture of the author kajj9
      hi

      could you tell me how i make it

      ken
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  • Profile picture of the author Epic Stephen
    log in the ftp , and simple create it there a new folder with name Download

    Hope it works
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    • Profile picture of the author kajj9
      hi

      i already have a fold named download it is full of ebbok

      ken
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  • Profile picture of the author Epic Stephen
    hmmm.. at what address ? it have to be the same like in the database if i am not wrong...
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    • Profile picture of the author kajj9
      hi

      i have to ebook websites they are

      ebookbed com and 1ebook1dollar com

      have the same thing wroung with both of them

      ken
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  • Profile picture of the author Epic Stephen
    well i dont know whats the problem then, i advise you to get help from a php guru since i am not a guru kinda, but i can give u a tip.. i always do it from scratch again if something is not working... is best method for you too... to make the sites from scratch again...
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    • Profile picture of the author matikaray
      i have 2 errors how to solve them. the 2 files download and images are already, and that still posts the errors.
      how has you make to solve your errors.

      website:

      Warning: The downloadable products directory does not exist: /domains/ebook3x.com/download/. Downloadable products will not work until this directory is valid.

      panel admin:

      Error: Catalog images directory does not exist: /domains/ebook3x.com/download/images/
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  • Profile picture of the author tpw
    The path location on your old hosting server and your new hosting server is likely different... Check that paths are indicated correctly in your configuration files...

    Also, your database may be configured differently... Check your sql database, user info, and password to make sure they are correct...

    Also look at installed modules... the new server may have php4 only and the previous had php5, or vice versa... Common issue...

    But like the OP said, you have to chase errors and fix one at a time...

    Sharing precise errors here will help those in the know be able to help you resolve issues more quickly...

    If I were a betting man, I would take the first possibility...
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