AAAAAhhhhh! - Windows update wiped out my files | Warrior Forum - The #1 Digital Marketing Forum & Marketplace

14 years ago

Windows updates do not delete your files. If your files were removed, you have some kind of other issue that needs to be addressed.

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Gary King 14 years ago

Originally Posted by ~kev~

Windows updates do not delete your files. If your files were removed, you have some kind of other issue that needs to be addressed.

He's right. Windows update does not delete files. It has in the past caused issues with machines, but doesn't erase data.

Most likely your machine was infected and the virus wiped data or it was hacked and wiped.

Sorry for your situation - it stinks. Glad you have a backup though.
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Intrepreneur

14 years ago

Try a system restore

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Jeannie Crabtree

14 years ago

System restore does not work. This happened yesterday and It does not list any days but yesterday.

Originally Posted by Intrepreneur

Try a system restore

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Intrepreneur 14 years ago

Originally Posted by Jeannie Crabtree

System restore does not work. This happened yesterday and It does not list any days but yesterday.

Bound to go back another day before?
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~kev~

14 years ago

Originally Posted by Jeannie Crabtree

System restore does not work. This happened yesterday and It does not list any days but yesterday.

You might want to try an un-delete program. Go do download.com - its part of the cnet network of sites - and look for a free file recovery program. I found one the other day on download.com that was able to recover files off of a scandisk memory card for my camera.

While your at download.com, go ahead and get yourself the free avast anti-virus program. And get mal-ware bytes, its a free malware removal tool.

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John Lenaghan

14 years ago

Originally Posted by ~kev~

You might want to try an un-delete program. Go do download.com - its part of the cnet network of sites - and look for a free file recovery program. I found one the other day on download.com that was able to recover files off of a scandisk memory card for my camera.

This is what I was going to recommend as well.

But if you can, do it on another computer and don't save anything new on the one you're trying to recover files on. If the files were deleted somehow, they might be recoverable with one of these programs, but every time you save something new on the computer there's a chance that it will overwrite the spot on the hard drive where the old files' data is sitting.

Ideally, try not to do anything with the computer you need to recover files on, since even just using Windows will write information to the drive, which could overwrite what you need to recover.

John

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Crew Chief 14 years ago
Originally Posted by Jeannie Crabtree

System restore does not work. This happened yesterday and It does not list any days but yesterday.

Jeannie, before you do anything else, you need to confirm if this was a legitimate Microsoft update or a virus. If your machine is not allowing you to access your restore points, it may very well be a virus.
- Are you getting any strange pop ups?
- Any unusual redirects when you use Google SE or any other SE?
- Do you have any unfamiliar ICONs on your taskbar?
- What Anti virus program do you use?
Giles, the Crew Chief
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kbs

14 years ago

I reccommend swearing at your computer and smashing it w/ a sledgehammer. That should straighten things out for ya.

Same thing happened to my laptop a few weeks ago. Totally sucks.

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dbarnum 14 years ago

Hi Jeannie,

Here's a number of my computer guy, Kevin Chambers, a local minister who also moonlights, going to homes in the area to fix computers. He does help via phone, too, and is super cheap:

"$29 per hour labor- PC Repair at your home." (that's from his most recent ads online.)

Tell him I sent you, and good luck! If he cannot help, he may know who can or what to do next.
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Jeannie Crabtree

14 years ago

Thanks everyone for your suggestions. My brother came over to help and we are starting an undelete program to see what can be done.

A microsoft malicious software check found nothing, by the way.

Jeannie

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Kevin_Hutto

14 years ago

Get a Mac...

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Kay King

14 years ago

Jeannie -

This will sound nuts - but is your date/time correct?

I had a memory problem (well, my computer did) not long ago and it looked like everything was gone....but the computer had reset itself to an earlier date. Changing the date made everything work again.

Why are there no earlier restore points? That's odd all by itself.

kay

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George Wright

14 years ago

Kay,

The exact same thing happened to me. I don't know why I didn't think of this when I first read the OP.

George Wright

Originally Posted by Kay King

Jeannie -

This will sound nuts - but is your date/time correct?

I had a memory problem (well, my computer did) not long ago and it looked like everything was gone....but the computer had reset itself to an earlier date. Changing the date made everything work again.

Why are there no earlier restore points? That's odd all by itself.

kay

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Jeannie Crabtree

14 years ago

Kevin, that is what I said when it happened: Next time, I think I will get a Mac.

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Jeannie Crabtree

14 years ago

Technically it is Windows xp mode and virtual pc that can be used along with Windows 7.

Originally Posted by Chris Kent

A poor workman blames his tools

Sorry, but Windows does not delete files you are using just because an update ran. You might have tried this already but have you run a search on your entire hard drive? Maybe you moved a folder accidentally or something.

By the way, what is "windows 7 with the xp thingamajig". You should have either Windows 7 or Vista or XP.

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Jeannie Crabtree

14 years ago

Kay thanks for that suggestion, Date/Time is correct.

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AAAAAhhhhh! - Windows update wiped out my files

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