How to support "2nd party" software products?
How would one provide support for "white label" software programs developed by others after acquiring the sales rights to them when the developers/former customer support team is giving them up to pursue other projects, assuming this type of software (ie me knowing next to nothing about coding & debugging) is a product worth getting into (and thinking beyond just today)?
Or, maybe, how would one market such a line of products if he or she didn't intend to provide "technical" fixes outside of simply redirecting the customer to someone who could?
Not sure I'm going to pull the trigger on any particular deal at present, but some offers I've seen floating around did get me thinking, good software being the potential money maker it can be, in the event something really viable in this line does come down the pike at some future point.
TIA for whatever helpful guidance or advice someone can provide.
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