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Help with bought list form one autoresponder To another

by l23bc
17 replies
HI warriors

Just purchased a new site which has a list of 800 subcribers. However here is my problem.

The site autoresponder was with i contact and i use aweber for most of my sites,

What do i need to do to get them customers changed over to aweber or should i just stick with icontact for the list.

any ideas

thanks
andy
#autoresponder #bought #form #list
  • Profile picture of the author D_M_S
    Export to a common format, like CSV, and then import to the new system, maybe/
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  • Profile picture of the author l23bc
    Cheers D_M_S I give that a shot

    Is it possible to copy them email addresses and add them to aweber using excel or softwere or simalar softwere for example.
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    No Link here or Nothing to Promote Just a Old Happy Warrior User reading Topics

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    • Profile picture of the author Shaun OReilly
      If the iContact list of subscribers are double opt-in, then
      you may be able to import them directly into AWeber
      with their help. You'll have to prove that it's a legitimate
      list and give some background to the reason for changing.

      If they are single opt-in subscribers, then if you want to
      import them into AWeber, they'll all need to be sent a
      confirmation e-mail by AWeber before you can use
      AWeber to communicate with them thereafter.

      If it's the latter, you may want to keep the list with
      iContact because you can often lose half of your list
      (or more) in the transfer process - even if you handle
      it right.

      For example, an old mentor of mine transferred his list
      of 23k subscribers from one provider over to AWeber
      and he ended up with a list of 9k subscribers.

      (Interestingly, his sales didn't decrease much as most
      of his committed subscribers and customers confirmed
      their opt-in via the AWeber process).

      Dedicated to your success,

      Shaun
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      • Profile picture of the author xInd
        Originally Posted by Shaun OReilly View Post

        If the iContact list of subscribers are double opt-in, then
        you may be able to import them directly into AWeber
        with their help. You'll have to prove that it's a legitimate
        list and give some background to the reason for changing.

        If they are single opt-in subscribers, then if you want to
        import them into AWeber, they'll all need to be sent a
        confirmation e-mail by AWeber before you can use
        AWeber to communicate with them thereafter.

        If it's the latter, you may want to keep the list with
        iContact because you can often lose half of your list
        (or more) in the transfer process - even if you handle
        it right.

        For example, an old mentor of mine transferred his list
        of 23k subscribers from one provider over to AWeber
        and he ended up with a list of 9k subscribers.

        (Interestingly, his sales didn't decrease much as most
        of his committed subscribers and customers confirmed
        their opt-in via the AWeber process).

        Dedicated to your success,

        Shaun
        Sounds like a good way to weed out the dead members and increase response rates... *weighs hands back and forth empty in air to compare pro's/cons*
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      • Profile picture of the author patadeperro
        Originally Posted by Shaun OReilly View Post

        If the iContact list of subscribers are double opt-in, then
        you may be able to import them directly into AWeber
        with their help. You'll have to prove that it's a legitimate
        list and give some background to the reason for changing.

        If they are single opt-in subscribers, then if you want to
        import them into AWeber, they'll all need to be sent a
        confirmation e-mail by AWeber before you can use
        AWeber to communicate with them thereafter.

        If it's the latter, you may want to keep the list with
        iContact because you can often lose half of your list
        (or more) in the transfer process - even if you handle
        it right.

        For example, an old mentor of mine transferred his list
        of 23k subscribers from one provider over to AWeber
        and he ended up with a list of 9k subscribers.

        (Interestingly, his sales didn't decrease much as most
        of his committed subscribers and customers confirmed
        their opt-in via the AWeber process).

        Dedicated to your success,

        Shaun
        I would recommend you to keep your contacts in the old data
        base ans not to try to pass to Aweber, why? this is something
        that nobody explains you, but the auto responder you buy may
        be the most important decision you are going to take in your business
        because it is very difficult to transfer the leads from one auto
        responder to another.

        Aweber does not give you support to transfer the leads from
        one auto responder to another, you have to do it yourself, this is
        how you do it:

        1.- sign in to your account.
        2.- Go to subscribers.
        3.- Choose the option "import"
        4.- You have to transform the format from this:

        Email (required): john@doe.com
        Name: John Doe
        Message Number: 5
        Ad Tracking: sales

        To this:

        john@doe.com~John Doe~5~sales
        (use excel or Google docs to do that)
        5.- You can not upload more than 2 thousand names
        per day.
        6.- You have to write where the list come from or
        where you get it.
        7.- You have to Write a personalize message that the
        leads will be getting.

        That is the process, nevertheless I DO NOT RECOMMEND YOU
        to do it, you are going to loose a LOT, believe me I am telling you
        by experience (half of my list was gone with this movement).

        Regards
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        • Profile picture of the author briankoz
          If you ask really nice and give a valid reason for the transfer, most autoresponders will allow you to import a list from one autoresponder to another if it comes from a respected one to start with (which in your case it would be). I've done this multiple times myself.

          Sometimes someone might say no, but you have to ask again and you'll usually talk to someone who can help you out. After your first time, you should then save the contact of the person who helped you out and it'll make it a breeze in the future.

          But as a side note, it might not be a bad idea to keep both autoresponders. I've sometimes noticed one doing better than the other and fluctuating over time. Not a huge deal for 800 leads, but could be food for thought.

          - Koz
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        • Profile picture of the author Shaun OReilly
          Originally Posted by patadeperro View Post

          Aweber does not give you support to transfer the leads from
          one auto responder to another
          Not true.

          Here's a reply I received directly from AWeber support
          a while back when I actually enquired about it.

          Imported lists are typically required to go through the confirmation process so that we can generate a valid audit trail in order to protect you in that case of a false spam complaint being issued against one of your messages.

          We understand, however, that there may be some draw-backs to requiring a good, healthy list of subscribers who have already directly requested your information to confirm their interest once again.

          For this reason, there are some cases where we will work with you in order to safely import a preexisting list of subscribers without confirmation.

          These cases are reviewed and handled directly by our Import Specialist.

          If you have a list of subscribers who have have already directly given you their permission to contact them via email and would like to import that list without confirmation, please reply to this email and fill in answers to the following questions:

          * What is the website URL of your business that this list is
          associated with?

          * What is the nature of your business and what type of information do you plan on emailing to this list?

          * How many subscribers are on your list?

          * Have you been using an online marketing service to collect these addresses?

          * If yes, what is the website URL of that service?

          * If no, please provide a detailed description of how you've collected these addresses.

          * What is the time frame in which you've collected these addresses?

          * Have any purchased, rented, or shared addresses ever been added to this list?

          * If yes, approximately what percentage of this list would you say those addresses account for?

          Once you provide that information, I'll forward it to our Import Specialist and they'll get in touch you within the next few business days to further discuss this matter.
          Dedicated to your success,

          Shaun
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          • Profile picture of the author Alexa Smith
            Banned
            Shaun, your reply from Aweber/s support doesn't actually cover Andy's situation, I think?

            It says "If you have a list of subscribers who have have already directly given you their permission to contact them via email and would like to import that list without confirmation ... ..." etc. etc.

            That isn't Andy's position. As explained in his original post, he has bought the list as part of a business, from someone else, to whom permission was given. I don't think you're suggesting that Aweber will allow a non-reconfirmed direct import under those circumstances, are you? I ask because I'm interested if you are: it would mean that I've recently given someone incorrect information about their situation, which is exactly the same as the one being discussed in this thread ...
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            • Profile picture of the author iSoftware
              Originally Posted by Alexa Smith View Post

              Shaun, your reply from Aweber/s support doesn't actually cover Andy's situation, I think?

              It says "If you have a list of subscribers who have have already directly given you their permission to contact them via email and would like to import that list without confirmation ... ..." etc. etc.

              That isn't Andy's position. As explained in his original post, he has bought the list as part of a business, from someone else, to whom permission was given. I don't think you're suggesting that Aweber will allow a non-reconfirmed direct import under those circumstances, are you? I ask because I'm interested if you are: it would mean that I've recently given someone incorrect information about their situation, which is exactly the same as the one being discussed in this thread ...
              Well people buy web assets (i.e. websites) all the time and I honestly think if the guy talks to someone at aweber he will likely get the results he wants....

              Also, you could think about maybe some kind of "incentive transfer" meanign stick with the icontact but offer some really good report or whatever that the icontact people have to optin for and have them optin via aweber....

              This is just an idea. Also though, you could be honest. Do a video explaining the situation and explaining the fact that this is permission-based marketing and you are commiting to that and you are switching ESPs and don't want to leave anyone out.

              You will be surprised sometimes how people respond to honesty. I emailed a small list from a niche site once telling them that the ebay affiliate program was paying me peanuts and I did the site as a hobby and until I could find something that paid me more (and provided them with more options), I wouldn't be emailing them. People actually emailed me back suggesting places I could go to sell them stuff, LOL....

              I kid you not. It actually felt quite cathartic and strengthened our relationship a bit. And only a few people unsubscribed!
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              • Profile picture of the author Alexa Smith
                Banned
                Originally Posted by moneykws View Post

                Well people buy web assets (i.e. websites) all the time and I honestly think if the guy talks to someone at aweber he will likely get the results he wants....
                Well, please excuse a dissenting note, but everyone I know who has bought a list (as being discussed in this thread) and asked about that has been told "no" very firmly by Aweber. Which makes complete sense to me, given their extreme caution about their deliverability and so on. If I were running Aweber, I would certainly be insisting that "bought lists" may not be directly imported without re-confirming, and I'll be absolutely astonished if they say anything different. (And as a Aweber customer myself, I'm certainly not complaining at all about that, to be honest!).
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                • Profile picture of the author iSoftware
                  Originally Posted by Alexa Smith View Post

                  Well, please excuse a dissenting note, but everyone I know who has bought a list (as being discussed in this thread) and asked about that has been told "no" very firmly by Aweber. Which makes complete sense to me, given their extreme caution about their deliverability and so on. If I were running Aweber, I would certainly be insisting that "bought lists" may not be directly imported without re-confirming, and I'll be absolutely astonished if they say anything different. (And as a Aweber customer myself, I'm certainly not complaining at all about that, to be honest!).
                  He didn't say he bought a list he said he bought a website. That's the distinction. I invest in these assets so that's where the my perspective comes from. If people gave their permission to be added to the list of XYZ.com website, just because the website (a separate legal entity) changes hands, the entity (i.e. the website) remains the same. He can still keep the same email address in the from field (which is linked to the domain name) and continue to be white listed, as well as keep the aweber list name if he works it out with them....
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                  • Profile picture of the author Alexa Smith
                    Banned
                    Clients of mine who have done exactly that have had exactly the opposite experience with Aweber, because they weren't the person to whom those on the list had originally opted in. And I'm embarrassed to say that your bold, red typeface doesn't change that. I think it might be best if we simply agree to differ about this, really, don't you?
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            • Profile picture of the author Shaun OReilly
              Originally Posted by Alexa Smith View Post

              Shaun, your reply from Aweber/s support doesn't actually cover Andy's situation, I think?

              It says "If you have a list of subscribers who have have already directly given you their permission to contact them via email and would like to import that list without confirmation ... ..." etc. etc.

              That isn't Andy's position. As explained in his original post, he has bought the list as part of a business, from someone else, to whom permission was given. I don't think you're suggesting that Aweber will allow a non-reconfirmed direct import under those circumstances, are you? I ask because I'm interested if you are: it would mean that I've recently given someone incorrect information about their situation, which is exactly the same as the one being discussed in this thread ...
              My reply was to 'patadeperro' who said that AWeber don't
              offer support on the import of lists - which I know they
              actually do.

              For specific situations such as Andy's or the person you've
              given advice to, then AWeber would be the best people to
              give the definitive answer on a case-by-case basis.

              I don't know how differently AWeber view a purchased
              business versus a purchased list.

              Dedicated to your success,

              Shaun
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  • Profile picture of the author Janice Sperry
    A good answer on the AWeber site is here:

    What Should I Consider When I Import Subscribers? :: AWeber Knowledge Base

    Hope it helps.
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  • Profile picture of the author l23bc
    Some good quality replys back Thanks you all for your great comments.

    I think i'll keep both autoresponders coming because its a established site anyway with the list i just aquired, meaning a little more work on the seo side brings in more subcribers.

    Thanks again and like someone mentioned doing that way i just mentioned can benefit which autoresponder company is right for my businesses online long term.

    Thanks again everyone.
    andrew
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    No Link here or Nothing to Promote Just a Old Happy Warrior User reading Topics

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  • Profile picture of the author steve48135
    Stick with icontact. Your going to lose subscribers by having them switch over to accepting emails from aweber. It sounds stupid that hey wouldn't accept the change but it happens. The re-confirm is gonna throw them off, trust me I've tried this exact same thing, very disappointing.
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  • Profile picture of the author Christophe Young
    I thought the bold, red typeface line was a link. I keep trying to click on it!

    Anyway, I say just stick with icontact. I use them and they're a good company.
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