Anyone else seeing their emails hit Gmails Junk folder all of a sudden?

samstephens · 11-05-2008, 05:16 PM

Has anyone else noticed that emails sent from their domain are suddenly landing in Gmail's Junk folder?

I'm not talking about mailing list emails, but emails coming directly from your server, such as forum notifications, helpdesk notifications, etc.

I've had a few people with this problem now, and apart from getting people to click the "This is not spam" button, I'm not sure how else to solve it.

I've had a look at Gmail's instructions for this, but it's more to do with Bulk mail, not simply notification emails.

cheers
Sam

John Taylor · 11-05-2008, 05:34 PM

Hi Sam,

I sent out a couple of emails to small customer lists
from my own servers today and received reports
that the emails were hitting the spam folder.

Could be a change in the Gmail filters

John

chris_surfrider · 11-05-2008, 05:37 PM

Yeah me too.

For some reason though, mine have started hitting my inbox again.

I've been hitting "not spam" over the past month probably like about 1200 times, easily, from my support tickets and notifications, etc.

-Chris

agoodsaid · 11-05-2008, 06:06 PM

Only Spam in mine that I can tell -- in fact I still get a lot of stuff that I mark as spam in my inbox (of course I request removal first -- there's just a couple I can't seem to shake) :-/

Jessica Lynn · 11-05-2008, 06:13 PM

Haven't noticed this problem yet... Hopefully gmail's filters can straighten themselves out.

Free Business Training · 11-05-2008, 06:22 PM

I have noticed the reverse recently,
spam showing up in the inbox.
I always liked Gmail for the fact
that it filtered so well.
Recently it seems kind of confused.

samstephens · 11-05-2008, 06:28 PM

Well it's good to hear I'm not alone

Hopefully they are just doing some tweaking, and things will settle shortly.

Meanwhile I've had to put a notice in my forum and on the helpdesk login page.

cheers
Sam

Dixiebelle · 11-05-2008, 08:51 PM

Google just updated Gmail yesterday. Maybe that had something to do with it.

Dixie

John Rogers · 11-05-2008, 09:53 PM

I noticed that if I get multiple emails from the same address in the same day, they tended to go to the junk folder. Including emails with my own gmail address as the sender. It seems to be resolving itself now though.

John

Bev Clement · 11-05-2008, 10:48 PM

Sam, it happens now and again, and I find it strange that when it does happen, most emails are in the spam folder including my google alerts.

mill123 · 11-06-2008, 12:28 AM

picked up a few emails that have hit the spam folder the last few days. these have previsouly been coming thru to the inbox fine.

11-05-2008, 05:16 PM	#1
samstephens DLGuard.com War Room Member Join Date: Nov 2004 Location: Central Coast, Australia Posts: 6,199 Thanks: 67 Thanked 257 Times in 117 Posts Social Networking	Anyone else seeing their emails hit Gmails Junk folder all of a sudden? Has anyone else noticed that emails sent from their domain are suddenly landing in Gmail's Junk folder? I'm not talking about mailing list emails, but emails coming directly from your server, such as forum notifications, helpdesk notifications, etc. I've had a few people with this problem now, and apart from getting people to click the "This is not spam" button, I'm not sure how else to solve it. I've had a look at Gmail's instructions for this, but it's more to do with Bulk mail, not simply notification emails. cheers Sam
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11-05-2008, 05:34 PM	#2
John Taylor Recovering Millionaire War Room Member Join Date: Jun 2003 Location: Langholm, Scotland, United Kingdom. Posts: 10,049 Blog Entries: 3 Thanks: 1,214 Thanked 2,451 Times in 638 Posts Social Networking Contact Info	Re: Anyone else seeing their emails hit Gmails Junk folder all of a sudden? Hi Sam, I sent out a couple of emails to small customer lists from my own servers today and received reports that the emails were hitting the spam folder. Could be a change in the Gmail filters John
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11-05-2008, 05:37 PM	#3
chris_surfrider Village Idiot War Room Member Join Date: Nov 2005 Location: Victoria, BC, Canada. Posts: 2,456 Thanks: 5 Thanked 301 Times in 64 Posts	Re: Anyone else seeing their emails hit Gmails Junk folder all of a sudden? Yeah me too. For some reason though, mine have started hitting my inbox again. I've been hitting "not spam" over the past month probably like about 1200 times, easily, from my support tickets and notifications, etc. -Chris
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11-05-2008, 06:06 PM	#4
agoodsaid Warrior Member Join Date: Oct 2008 Posts: 26 Thanks: 5 Thanked 2 Times in 2 Posts Social Networking	Re: Anyone else seeing their emails hit Gmails Junk folder all of a sudden? Only Spam in mine that I can tell -- in fact I still get a lot of stuff that I mark as spam in my inbox (of course I request removal first -- there's just a couple I can't seem to shake) :-/

11-05-2008, 06:13 PM	#5
Jessica Lynn Advanced Warrior War Room Member Join Date: Oct 2006 Location: Waikele, HI, USA. Posts: 748 Thanks: 35 Thanked 19 Times in 13 Posts	Re: Anyone else seeing their emails hit Gmails Junk folder all of a sudden? Haven't noticed this problem yet... Hopefully gmail's filters can straighten themselves out.

11-05-2008, 06:22 PM	#6
Free Business Training FreeBusinessTraining.org Join Date: Nov 2008 Posts: 48 Thanks: 10 Thanked 2 Times in 2 Posts	Re: Anyone else seeing their emails hit Gmails Junk folder all of a sudden? I have noticed the reverse recently, spam showing up in the inbox. I always liked Gmail for the fact that it filtered so well. Recently it seems kind of confused.
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11-05-2008, 06:28 PM	#7
samstephens DLGuard.com War Room Member Join Date: Nov 2004 Location: Central Coast, Australia Posts: 6,199 Thanks: 67 Thanked 257 Times in 117 Posts Social Networking	Re: Anyone else seeing their emails hit Gmails Junk folder all of a sudden? Well it's good to hear I'm not alone Hopefully they are just doing some tweaking, and things will settle shortly. Meanwhile I've had to put a notice in my forum and on the helpdesk login page. cheers Sam
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11-05-2008, 08:51 PM	#8
Dixiebelle HyperActive Warrior War Room Member Join Date: Feb 2008 Location: Tennessee Posts: 426 Thanks: 99 Thanked 27 Times in 18 Posts Social Networking	Re: Anyone else seeing their emails hit Gmails Junk folder all of a sudden? Google just updated Gmail yesterday. Maybe that had something to do with it. Dixie
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11-05-2008, 09:53 PM	#9
John Rogers The Instigator War Room Member Join Date: Jun 2004 Location: Shelton, WA, USA. Posts: 5,346 Blog Entries: 11 Thanks: 278 Thanked 524 Times in 241 Posts Social Networking	Re: Anyone else seeing their emails hit Gmails Junk folder all of a sudden? I noticed that if I get multiple emails from the same address in the same day, they tended to go to the junk folder. Including emails with my own gmail address as the sender. It seems to be resolving itself now though. John
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11-05-2008, 10:48 PM	#10
Bev Clement Writer War Room Member Join Date: Jul 2006 Posts: 8,753 Blog Entries: 1 Thanks: 460 Thanked 999 Times in 372 Posts Social Networking Contact Info	Re: Anyone else seeing their emails hit Gmails Junk folder all of a sudden? Sam, it happens now and again, and I find it strange that when it does happen, most emails are in the spam folder including my google alerts.
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11-06-2008, 12:28 AM	#11
mill123 Active Warrior War Room Member Join Date: Jul 2008 Location: Melbourne, Aus Posts: 30 Thanks: 4 Thanked 1 Time in 1 Post Social Networking Contact Info	Re: Anyone else seeing their emails hit Gmails Junk folder all of a sudden? picked up a few emails that have hit the spam folder the last few days. these have previsouly been coming thru to the inbox fine.
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