5 replies
Has anyone else had trouble with their domains on Low Cost Names being auto renewed without having authorised this? They made changes to their systems in March 2010 concerning auto renew and I wonder if that is when mine got auto ticked, I certainly didn't tick it and now have a charge of several hundred pounds for 2 year renewals (which I never do) and which domains I do not want.
#auto #domain #lcn #problems #renewal
  • Profile picture of the author Richard Tunnah
    Never used low cost names so no idea how they work, however most domain registrars set-up auto renew when you purchase a domain and you have to opt-out otherwise it'll auto renew. I'd have thought you'd recieved a number of reminder emails prior to the renewals warning your domain was coming up for renewal.

    Rich
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    • Profile picture of the author Ceciliacyprus
      [DELETED]
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      • Profile picture of the author Roy Carter
        The default is probably that you have to opt out of autorenew.
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        • Profile picture of the author Ceciliacyprus
          Thanks, they say it was not a default before March 2010 when they changed their system, I would have had to tick Auto renew before then which is when I bought the domains.
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          • Profile picture of the author Ceciliacyprus
            I must give credit where it is due, LCN have now agreed to refund the auto renewals made on my domains. I am pleased with their management response.
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  • Profile picture of the author Ceciliacyprus
    I am happy with the results now thanks for the help
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