Would greatly appreciate some help concerning my WSO!
Today is the first time that I've sold a WSO, so right now I'm facing a problem that is unfamiliar to me...
I set up my first paid WSO this morning, and all was going well so far.
But I just received an email from Paypal saying this:
A review of recent transactions indicates that you might have received a payment that the PayPal account holder did not authorize. To protect you from problematic transactions, we sometimes request additional information about PayPal payments. We need more information about this transaction. Please log in to your PayPal account, click the "Resolution Center"tab, and provide more information by 9/30/2010. We recommend that you not ship the item until our investigation is complete. If you've already shipped the item, please log in and let us know where you shipped it. We have placed a temporary hold on the funds until we complete our investigation. |
I'm not sure what to do about this or what caused it. I don't normally use Paypal for selling stuff, except for receiving my affiliate commissions.
When I log into my Paypal account it says I have new disputes and I need to go to the resolution center to resolve the disputes.
What happened?
Thanks for taking the time to read this and for your help...
Regards,
Illumination
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