Keyword Elite - dead? | Warrior Forum - The #1 Digital Marketing Forum & Marketplace

14 years ago

Seems like their having server issues, at the moment. Since its 3:45am EDT, they might not even know what's going on yet.

I'd give it a little time before I made too many assumptions.

HTH
PLP,
tecHead

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aesoft

14 years ago

Not sure. The last I heard he came out with KE 2.0, which ended the "Free Lifetime Updates" for the original KE owners.

Ended up losing interest in his software after that incident.

Side Note: Was able to get to the CB cart page without the message you spoke of... hard to say what's going on.

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AlanCarr

14 years ago

Well I'm getting "IMPORTANT!

This product is no longer for sale or has been disabled due to a terms of service violation"

https://ssl.clickbank.net/order/orde...l=KeywordElite

I didn't want to buy the thing again, I was just wondering how much money I wasted on it.

Ah, I'm looking at the search result, with "index2" on the end. Let's try without that..

$97 apparently. Yeah, that cart is working.

Thanks Bing!

Software still isn't working though. Their help desk says "too many connections", which isn't encouraging...

AC

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mikeyman120 14 years ago

I'll tell you what! This is sounding familiar. Post the vendor id you used to get to the cb site if you used one. How did you get to the site to click the order button?

Mike
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AlanCarr

14 years ago

I used the default search bar in IE8, ie Bing, first result

Keyword Elite Software | Keyword Research Tool by Brad Callen

It doesn't give a vendo ID, just the 'violation' message mentioned above.

That can't be good for Brad's business. Then again my software not working isn't good for business either...

AC

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mikeyman120 14 years ago

Lets try this to see what happens?

First go back to his site the way you did and click order button to make sure you get closed for terms violation again, if so...

then put this address in your address bar and enter:

http://zzzzz.bryxen4.hop.clickbank.net

Then when the site loads scroll down click order and let me know if you now get the order page like you should or you still get the terms violation page.

That should solve your order page not loading but I can't help with the actual software.

Mike
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Don Schenk

14 years ago

I just tried to launch KE2 on my computer and I get this message:

"Cannot verify your license. Some features of the software will be disabled."

Yesterday I was trying to get into their help desk and it wouldn't accept my password. I couldn't get in!

:-Don

[edit] I just tried the help desk again and now I get this message: "Warning: mysql_connect() [function.mysql-connect]: Too many connections in /usr/www/users/linkmetr/bradcallen/support/includes/functions.php on line 428
Too many connections"

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AlanCarr

14 years ago

Not just me then

Mike, yes that vendor cart is working, unlike the software.

AC

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A Bary 14 years ago

I tried to login to other Brad Callen's sites....database errors everywhere!

I wish Brad comes around and be aware of this issue...it seems to be a problem of his servers...

A. Bary
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Ido Jansen

14 years ago

OMG,
You guys are completely right!
...and I thought it was a regular critique post...
I hope they will come alive soon, this is a great software and I recommend it to all my readers time after time...
I hope I won't need to change the book

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AndyBlackSEO

14 years ago

SEO Linkvine says 'Down for maintenance' and has done since yesterday. Whatever problems these are I'm sure Brad and his team will sort them out. I wouldn't get too concerned for at least another day or two.

Andy

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Steven Wagenheim 14 years ago

Something similar to this happened with DLGuard once when Sam's site
was down. I'm not sure, but I think he made a change since then so that if
the site DOES go down again, DLGuard will still work.

But you'll have to check with him on that.

As for KE, I don't use it much as I don't do a lot of keyword research, but it
is a handy little tool. I can't imagine it suddenly being in violation of CB's
policies, but I guess we'll just have to wait until we hear from Brad to find
out what's going on.

I am sure that there is a logical and reasonable explanation for all of this.
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Don Schenk

14 years ago

I just got into KE2 and it gave me an update of the software.

Earlier when I tried, I was at home and couldn't get in from there. I'm at the office now and got in fine.

I still can't use the help desk. It keeps telling me I have an invalid ID or password.

:-Don

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Brad Callen

14 years ago

lol... Guys,

1. The server crashed this morning. It's been up since and everything is fine with all sites. When the server crashes, yes, other sites on our server will go down. Do I like when that happens? Definitely not, and I'm sure our web host knows me by name, as much as I am after them on the phone. Everything is fine now.

2. The Clickbank "thing" that Alan is talking about is where he's using the wrong URL. That's a default Clickbank message that appears when someone enters an invalid payment page URL. Has nothing to do with our product.

3. Don, your comment relates to the server being down. Same as #1 above.

4. Bary, trust me man, I'm aware that all of our sites were down this morning. When this happens, I don't learn about this stuff from the warrior forum :-P The second anything is down, I'm the first to know, and the first to contact our web host.

Anyway... nothing was ever wrong with KE and Clickbank. Nothing is wrong with the help desk, and nothing is wrong with any of the others sites now.

You guys can now enjoy your Friday, and weekend :-P

Thanks

Brad

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Kurt

14 years ago

Originally Posted by Brad Callen

lol... Guys,

1. The server crashed this morning. It's been up since and everything is fine with all sites. When the server crashes, yes, other sites on our server will go down. Do I like when that happens? Definitely not, and I'm sure our web host knows me by name, as much as I am after them on the phone. Everything is fine now.

2. The Clickbank "thing" that Alan is talking about is where he's using the wrong URL. That's a default Clickbank message that appears when someone enters an invalid payment page URL. Has nothing to do with our product.

3. Don, your comment relates to the server being down. Same as #1 above.

4. Bary, trust me man, I'm aware that all of our sites were down this morning. When this happens, I don't learn about this stuff from the warrior forum :-P The second anything is down, I'm the first to know, and the first to contact our web host.

Anyway... nothing was ever wrong with KE and Clickbank. Nothing is wrong with the help desk, and nothing is wrong with any of the others sites now.

You guys can now enjoy your Friday, and weekend :-P

Thanks

Brad

I have two servers, in two different locations, for this reason. Setting up a simple backup site for verification is an expense that needs to be paid if sellers insist on calling home for verification.

And if that verification can't be reached, then the software should function without verification until verification can be fixed.

I don't believe in punishing paying customers at the expense of the thiefs and there are cheap work-arounds. Managed VPS are less than $50 a month and verification is light-weight work. And honestly, "my server went down" really isn't a valid excuse in this case.

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Bill_Z

14 years ago

Originally Posted by Kurt

I have two servers, in two different locations, for this reason. Setting up a simple backup site for verification is an expense that needs to be paid if sellers insist on calling home for verification.

And if that verification can't be reached, then the software should function without verification until verification can be fixed.

I don't believe in punishing paying customers at the expense of the thiefs and there are cheap work-arounds. Managed VPS are less than $50 a month and verification is light-weight work. And honestly, "my server went down" really isn't a valid excuse in this case.

You must have had a keyword emergency, huh?

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Lee Wilson 14 years ago

Originally Posted by Bill_Z

You must have had a keyword emergency, huh?

That's irrelevant. When a paying customer is guaranteed more potential problems than the theif, something is very wrong with the business model. Unfortunately it's something that's all too easily accepted in the world of software and should always be challenged.

As for Brad's software, I don't use it so my comment isn't aimed at him, but in principle I wholeheartedly agree with Kurt.

Lee
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Ido Jansen

14 years ago

Thank you Brad for this update.
I really like your products and was actually waiting for your input here.

Cheers,
Ido

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Hackbridge

14 years ago

I had to have my PC's hard drive formatted. I had KE1 on it as I couldn't upgrade. Can I still get it re-installed on my PC?

Kind regards

Brian

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Brad Callen 14 years ago

Originally Posted by Hackbridge

I had to have my PC's hard drive formatted. I had KE1 on it as I couldn't upgrade. Can I still get it re-installed on my PC?

Kind regards

Brian

BradCallen.com - Powered by Kayako SupportSuite Help Desk Software

Include your Clickbank receipt number

When office opens on Monday, Charlie will take care of you quickly. Thanks.

Brad
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copyaexpert

Banned 14 years ago

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aesoft 14 years ago

Originally Posted by copyaexpert

I cannot imagine somebody going with another keyword tool than Market Samurai.

Ditto... I agree 100%!
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NickP

14 years ago

I've got a couple of Brad's products and one thing I can say is that he is very good about customer service.

Yes, the server crashed and I agree a backup verification server would be great, but who in IM hasn't had a server crash?

P.S. Not sure if the market samurai quote has any relevance to the topic either.