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What are good terms when considering outsourcing your work.

by nelsonbiglar
4 replies
I am planning expanding my business. I want to make use and outsource a large portion of any new jobs.

I want to expand in website design mostly but will likely take on some IM work and might need things like video marketing, adsense, article marketing to be outsourced etc.

What are the best first steps to get started sourcing companies/individuals who can do this work for me?

Are there any companies or individuals anyone can recommend?

What term are best to keep in mind to ensure a good level of control is kept between my clients and the outsourced workers?

I want to thank anyone who can help me out ahead of time.

Please take care.

Mitch
#good #outsourcing #terms #work
  • Profile picture of the author dvduval
    I think you'll first need to focus on developing the staff. You can't just bounce around to different people for outsource work. You need to develop a relationship that is worthwhile for both of you. Then it becomes more worthwhile for this person to be loyal to you than to go off and take your customers.
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    • Profile picture of the author Sandra Martinez
      The first thing you might want to do is to create a sketch of your business and see which areas you are going to outsource.

      then take each task and build a roadmap of what you do, or what you want to be done.

      there is a difference in pricing and scope when dealing with outsources if you are looking for hands or you expect the people to add expertise you don´t have.

      the most knowledge you have and the most material you can provide, the better price and results.

      remember this: you buy product, but a service provider sells time.

      so to accomplish what you want, plus the time spent in interaction has to translate in an hourly rate that works with the person bottom´s line. If it doesn´t, whether because you negotiate the price down too much or you fail to communicate properly, you are going to get a lousy or unfinished job (no matter how brilliant the person is).

      write down the procedures you want done, or do docs or video... it seems like a lot of work, but it is the key to automate your business and will save you tons of headaches down the road.

      once you have that in place and your budget, hunt down your outsourcers.

      many folks get upset when an outsourcer ask for the budget... itt´s actually a display of professionalism. Every outsourcer has an optimal value and a bottom line, providing your budget up front will tell the person if he/she can work with you or not.

      also notice something else: there are two types of outsourcers, those who have an artist/creator soul and those who are doing it only for the money (transitional stage).

      The first group will take pride in the job, they might be more challenging to deal with as some have strong personality, but if you praise the work and you are fair, they will go the extra mile for you.

      the second group might do a good job, and often times they are easier to deal with up front. This group also contains the most scammers and other bugs, as their expectations are somewhere else. In this group you can´t praise the job too much or they are going to ask for more the next time.

      Where to find them? start here in the warriors for hire section.

      Sandra
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  • Profile picture of the author spennyc
    I've spent a lot of time finally finding good people. It's not easy. Test people with small jobs and if they deliver - give them more responsibility.
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  • Profile picture of the author thomarv29
    I run a software company and had 14 employees that ran some marketing software we created. My monthly payroll was about $35K and it took time away from acquiring new clients to managing entry level employees who I had to watch every ten minutes. I got lucky one day doing a search online and came across a company that provides outsource management. I literally only pay $4 per man hour and now i have a lot more time to grow my business. Outsourcing will allow me to grow my business to the next level and put a lot more money in my pocket. Some lessons i learned along the way are as follows.
    1.) Spend time vetting your workers individually and make sure they are really qualified.
    2.) If you’re not managing the outsourced workers yourself, make sure the company managing your project has been around for a while and follows FWHR Standards to make sure they are not violating international human rights laws.
    3.) Start off small. Do not hire every cheap worker you can get your hands on. Get a feel for the amount of time and management each worker is going to require and make sure it’s worth the lowered costs.
    4.) Always double check reports. Typically your outsourced workers will submit weekly reports on their activity. Take the time to check at least 60% of their work to make sure it’s actually being done in an effective and appropriate manner. If they are doing SEO, make sure they are not using Black hat tactics that could get you banned on the Search Engines.
    5.) Use caution in how you make payments to overseas contractors, some methods can leave you the victim of identity theft.
    6.) Never pay workers in advance of the work being completed. This will allow you to get your projects done quicker and ensure your project actually gets done. If they only do half the job you don’t have to pay!

    Hope this helps... Just remember that sometimes you have to take emotion out of the equation when it makes more sense to let people go and outsource their jobs offshore to help save money. It was very hard to let a lot of our staff go but it was the best decision i have made for my company.
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