Does Clickbank customer support have online chat?

14 replies
I remember using the online chat once at Clickbank, but I've just been to the site and it looks like it has disappeared. Does Clickbank still have online chat for its customer support?
#chat #clickbank #customer #online #support
  • Profile picture of the author jamescoa
    I don't think Clickbank has online chat for customer support.
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  • Profile picture of the author Deric Yin
    Weird, coz I remember using it...
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    • Profile picture of the author MamaShell
      No, I am not aware of any online chat for clickbank. They may have tested it out a while back, but it didn't work out.
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  • Profile picture of the author warriormaiden
    I have try it once also, but when checking it out i can no longer find it..They might have realize that maybe it's better to have a support ticket than chat.
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  • Profile picture of the author Deric Yin
    They've made it hard to locate their phone number as well.

    Kinda sucky as their email replies are known to be pretty slow.
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  • Profile picture of the author paulie888
    Not that I'm aware of. They typically do reply within 1-2 business days though, which is about the best you could possibly expect with such a large corporation. Think about it - Google doesn't even provide any kind of tangible email support, even when you're using their PPC search network.
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  • Profile picture of the author Deric Yin
    I know...

    Still, 1-2 days is pretty slow when I usually just pick up the phone, call someone and get an answer immediately.
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    • Profile picture of the author gega
      Go here:

      www dot clickbank dot com slash orderDetail dot htm
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      • Profile picture of the author Pilgrim_Warrior
        Well now...you are worth more money for that info. Isn't it interesting that Clickbank has stashed this support/help feature deep into their labyrinth?
        Thank you for the information!
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        • Profile picture of the author Alexa Smith
          Banned
          If it helps, you can also try them on 208-472-9500 or 800-390-6035 ... good luck.
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          • Profile picture of the author J Bold
            Originally Posted by Alexa Smith View Post

            If it helps, you can also try them on 208-472-9500 or 800-390-6035 ... good luck.
            One of their support numbers is from Idaho? I wonder what's up with that. Idaho is my home state!
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            • Profile picture of the author Alexa Smith
              Banned
              Originally Posted by redicelander View Post

              One of their support numbers is from Idaho?
              Their home office is in Boise, Idaho, I think? That must be the 208 number? (I think 800 numbers can be anywhere?).
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  • Profile picture of the author Caleb Spilchen
    They do have live support available (Surprisingly)

    https://www.clickbank.com/orderDetail.htm
    (Where I found the live support button)

    https://www.clickbank.com/chat/userinfo.htm
    (Where I was led)


    Caleb
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    Canadian Expat Living in Medellin, Colombia

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