4 replies
Hey all,

I was wondering if anyone is experiencing this issue...

Does Paypal constantly play around with the "Return to Merchant" function of their merchant pay system?

Lately I have been getting more customers asking where their product is than usual.

This happens anyway of course, as people don't click the "return to merchant" button like they should, but I have had many customers tell me that was not even an option for them.

Just wondering if anyone else is experiencing a "higher than normal" amount of complaints dealing with automatic forwarding to the purchased product...

Thanks!

Adam
#craziness #paypal
  • Profile picture of the author espradley
    Hey,

    Paypal is upgrading their UI for the payment system.

    One bug is that it's not always returning the post data back to the thank you page you select when creating your button.

    I have had a support ticket open with them for over a month.

    Their response is that they are aware of the issue, they don't know when it will be fixed, and you can use the PDT option instead of the TYP return method.

    The PDT return involves automatically returning your customer without them clicking the button.

    You'll notice that the issue is pretty random.
    Signature

    Eddie Spradley

    {{ DiscussionBoard.errors[2815988].message }}
  • Profile picture of the author Adam Bauthues
    Hey espradley,

    Thanks for the info.

    Good to know that I am not the only one experiencing this and that there is an actual issue here...although would be nice if there was no issue. :-)

    Looks like I will make a couple changes and see what happens.
    {{ DiscussionBoard.errors[2816009].message }}
    • Profile picture of the author espradley
      Originally Posted by Adam Bauthues View Post

      Hey espradley,

      Thanks for the info.

      Good to know that I am not the only one experiencing this and that there is an actual issue here...although would be nice if there was no issue. :-)

      Looks like I will make a couple changes and see what happens.
      No problem man. It's pretty upsetting a large company like Paypal can't fix such a minute problem that reaps havoc on it's users.
      Signature

      Eddie Spradley

      {{ DiscussionBoard.errors[2816492].message }}
  • Profile picture of the author stevecane
    Paypal is developing all the time, this shoud be ironed out pretty soon, though I appreciate that it is frustrating at the moment.
    Signature
    Evening Wear Dresses - Bring Out Your Inner Princess

    Crystal Table Lamps - Transform Your Home

    Turbo Training - Get Bike Fit
    {{ DiscussionBoard.errors[2816512].message }}

Trending Topics