13 {{ upvoteCount | shortNum }}
13 {{ upvoteCount | shortNum }}

Thank You PayPal

by Rough Outline
11 replies
Not at all a sarcastic title.

I recently trigged a money limit in my PayPal account that caused extremely restrictive limitations to be placed.

Contacted PayPal and after all the horror stories, I truly feared the worst.

What happened? A jovial Irish fella talked me through a few things, I waited patiently and he said "Magic! Limitations are removed".

Easy as that, of course I sympathise with everyone who's had problems with PayPal but credit where credit is due.

They sorted the problem out quickly and it's back to business. Nice swan.
#paypal
  • Profile picture of the author Jacqueline Smith
    Nice to hear a good customer service story about paypal!

    Now, when we all have a problem, we can just ask for the Irish guy....lol.
    Signature
    Momdipity.com
    {{ DiscussionBoard.errors[2877288].message }}
  • Profile picture of the author paulie888
    Good to hear that your faith has been somewhat restored in Paypal. Were you offered a more detailed explanation as to why your account was frozen in the first place?

    Paul
    Signature
    >>> Features Jason Fladlien, John S. Rhodes, Justin Brooke, Sean I. Mitchell, Reed Floren and Brad Gosse! <<<
    {{ DiscussionBoard.errors[2877293].message }}
    • Profile picture of the author Gary King
      Originally Posted by paulie888 View Post

      Good to hear that your faith has been somewhat restored in Paypal. Were you offered a more detailed explanation as to why your account was frozen in the first place?

      Paul

      Ditto - same question as Paul.

      Did they give any more info on why they froze ya, or a generic answer?

      Either way, glad that you're account is unlocked!
      Signature

      ===========================
      OFFLINERS! Warning: Unless You Know These Pricing Secrets, You are Leaving THOUSANDS on the Table. Get Your Free Report Now.
      {{ DiscussionBoard.errors[2877302].message }}
    • Profile picture of the author Rough Outline
      Originally Posted by paulie888 View Post

      Good to hear that your faith has been somewhat restored in Paypal. Were you offered a more detailed explanation as to why your account was frozen in the first place?

      Paul
      Originally Posted by Gary King View Post

      Ditto - same question as Paul.

      Did they give any more info on why they froze ya, or a generic answer?

      Either way, glad that you're account is unlocked!
      The limitations were triggered after I received a large payment and I went over a certain amount, apparently I needed to verify some information due to some EU laws.

      I didn't ask why I'd been limited on the phone, just told them I'd like them to be removed.

      Just like to say if anyone's account is limited, don't waste time with emails, phone them up. I live in the UK so naturally rang the Dublin call centre instead of the international call centre but as someone has said - ask for the Irish Guy!

      Originally Posted by E. Brian Rose View Post

      I have many great customer support stories about PayPal and one bad one. Guess which outweighs which.
      Really sorry to hear about your whole fiasco with PayPal, hope you get it fully sorted out.
      Signature
      {{ DiscussionBoard.errors[2877520].message }}
  • Profile picture of the author E. Brian Rose
    I have many great customer support stories about PayPal and one bad one. Guess which outweighs which.
    Signature

    Founder of JVZoo. All around good guy :)

    {{ DiscussionBoard.errors[2877312].message }}
  • Profile picture of the author Supernatural_fan
    ah, you're lucky; i had my share of problems with paypal; i don't know, i just don't like the way they solve issues through e-mail; everything is so impersonal, and sometimes the way they "translate" the situation doesn't really have anything to do with your case. i'm glad some people have good stories about paypal, and not bad ones. cheers!
    {{ DiscussionBoard.errors[2877413].message }}
    • Profile picture of the author LauraJames
      Thank you very much for sharing this information with us. I am glad all worked out well for you. Best wishes.
      Signature

      Chief Executive Officer
      Best Designed Blogs
      Based in Canada and the USA
      None of our work is outsourced
      {{ DiscussionBoard.errors[2877433].message }}
  • Profile picture of the author patJ
    Well, maybe they have learned that taking a crap on your clients is not the best way to make money. So, maybe it's google's turn next?
    Signature

    Elegant, simple and clean Landing Page Templates for just $7.

    {{ DiscussionBoard.errors[2877441].message }}
  • Profile picture of the author MWGrubb58
    I just call to get issues sorted out... Never had a problem.

    The support people are always good to me.

    Great to hear the Irish bloke helped you out.
    {{ DiscussionBoard.errors[2877552].message }}
  • Profile picture of the author Mark Jordan
    I always hear bad things about Paypal and for a change I'm reading something different. Thanks for writing about the good side of Paypal.
    Signature
    {{ DiscussionBoard.errors[2877890].message }}
  • Profile picture of the author Neil Morgan
    Yeah, the Irish fellas and lassies are very easy to work with.

    Upgrade to a Business Account (or whatever it's called right now). They're much less jittery because of all the checks you've had to go through to register the business, get a business bank account etc.

    Cheers,

    Neil
    Signature

    Easy email marketing automation without moving your lists.

    {{ DiscussionBoard.errors[2877904].message }}

Trending Topics