Your Biggest Headaches Hiring Workers ?

16 replies
Hi all,

I have a database of 2000+ Eworkers with various levels of skill/price. Starting as low as $1.50 per hour.

I am trying to create a new intuitive web app that lets clients browse the workers details using various fields/categories, shortlist them and select some for contact.

1.What head aches do you guys experience when looking for E-workers/VA's

2.What problem would a perfect outsourcing/hiring app or website fix for you.

Although there are several places to hire workers like odesk,freelancer,guru,elance etc, I am looking to developing something that is more intimate, results oriented etc.

Thanks.
#biggest #headaches #hiring #workers
  • Profile picture of the author silverwaterfall
    My biggest problem with hiring help is when they disappear and don't deliver.

    Nice idea with the app though
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    • Profile picture of the author George Phillip
      Originally Posted by silverwaterfall View Post

      My biggest problem with hiring help is when they disappear and don't deliver.

      Nice idea with the app though
      I will have a feature like basecamp for project management and a time management module too. Since i have some friends at KPMG who told me about billing in 15 min increments, we will have an algorithm to work out billable hours.


      Originally Posted by Digitrendz View Post

      My biggest headache is their excuses for not delivering in time and incomplete stuff. They use all type of excuses, God knows from where they get such innovative excuses!
      Please see above, that is how I intend to fix shady workers. Maybe even a blacklist feature and email going out to all Employers once a week saying why a worker has been blacklisted from future work(besides any job he is currently doing and might finish).
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  • Profile picture of the author JOSEPHRAJ
    My biggest headache is their excuses for not delivering in time and incomplete stuff. They use all type of excuses, God knows from where they get such innovative excuses!
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  • Profile picture of the author lesterlim85
    Hey George

    Quick question: Will you be charging any "membership fee" or "entry fee" for us to have access to the workers?

    Just my 2-cents worth to your questions below.

    1) I'm not the best person to say this, but I reckon some people might have a problem of engaging some VAs who say they are able to do this and that, only to find out that their CVs are crap and they can't do things as good as they claimed.

    Some other problems might be that website owners might be charging "membership fees" (example $40 or more) on a monthly basis for you to have access to the details of the workers. Some people especially starters might not be able to afford or they rather save the money I guess?

    2) The best thing of hiring VAs is they save you alot of time to focus on other walks of life. The most common problems the VAs can help will be to set up websites, build links, SEOs, socialbookmarking, etc to help push our sites up the rankings. Also, we might have certain ideas of coming up with softwares but are not able to do due to no programming knowledge. If they have the expertise to do as per our instructions and the charges are not too high, this will be a welcome relief to many people out there.

    Cheers,
    Lester

    Originally Posted by George Phillip View Post

    Hi all,

    I have a database of 2000+ Eworkers with various levels of skill/price. Starting as low as $1.50 per hour.

    I am trying to create a new intuitive web app that lets clients browse the workers details using various fields/categories, shortlist them and select some for contact.

    1.What head aches do you guys experience when looking for E-workers/VA's

    2.What problem would a perfect outsourcing/hiring app or website fix for you.

    Although there are several places to hire workers like odesk,freelancer,guru,elance etc, I am looking to developing something that is more intimate, results oriented etc.

    Thanks.
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    • Profile picture of the author George Phillip
      Originally Posted by lesterlim85 View Post

      Hey George

      Quick question: Will you be charging any "membership fee" or "entry fee" for us to have access to the workers?

      Just my 2-cents worth to your questions below.

      1) I'm not the best person to say this, but I reckon some people might have a problem of engaging some VAs who say they are able to do this and that, only to find out that their CVs are crap and they can't do things as good as they claimed.

      Some other problems might be that website owners might be charging "membership fees" (example $40 or more) on a monthly basis for you to have access to the details of the workers. Some people especially starters might not be able to afford or they rather save the money I guess?

      2) The best thing of hiring VAs is they save you alot of time to focus on other walks of life. The most common problems the VAs can help will be to set up websites, build links, SEOs, socialbookmarking, etc to help push our sites up the rankings. Also, we might have certain ideas of coming up with softwares but are not able to do due to no programming knowledge. If they have the expertise to do as per our instructions and the charges are not too high, this will be a welcome relief to many people out there.

      Cheers,
      Lester
      1.In regards to someone not affording $40 per month access, based on the # of WSO's I see purchased, I believe the price I decide will be afforable, plus I will find ways to meet the needs of those who are not making any money online which is quite a few people.

      2.These are the lowest charges seen online, I know this because I have joined most job board for freelancers and most job boards outsourcing work to Philippines.

      The 2nd challenge will be creating video's for each kind of job so that workers are trained in a standardised practice (as seen in "the perfect process" course).

      I had something similar on Freelancer but too many fields for me to create videos on. So that project met an early death.
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  • Profile picture of the author Ruth P
    My biggest headache, like a few of the answers above, is when people disappear. I usually do the work beforehand getting samples etc to make sure they're good enough. But on many occasions I've had great writers simply stop replying to emails or getting later and later at delivering. Seems that when the initial excitement of the job wears off they get slack or just don't want to do it any more (yet for some reason can't be bothered to email to tell me that).
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    • Profile picture of the author George Phillip
      Originally Posted by Ruth P View Post

      My biggest headache, like a few of the answers above, is when people disappear. I usually do the work beforehand getting samples etc to make sure they're good enough. But on many occasions I've had great writers simply stop replying to emails or getting later and later at delivering. Seems that when the initial excitement of the job wears off they get slack or just don't want to do it any more (yet for some reason can't be bothered to email to tell me that).
      When people from the philippines cannot deliver, they ignore you because of the shame, I watched a course on it by Ryan Deiss I believe.
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  • Profile picture of the author Ruth P
    Mainly I work with writers from the US, UK or Canada. I imagine that it could be to do with the same thing.
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    • Profile picture of the author George Phillip
      Originally Posted by Ruth P View Post

      Mainly I work with writers from the US, UK or Canada. I imagine that it could be to do with the same thing.
      Yeah when people can't deliver, they tend to cut communication.
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  • Profile picture of the author UsuiKenta
    Sometimes, they just disappear without any notice. OR that they say they can do it but they only do more harm to the work than good.
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    • Profile picture of the author George Phillip
      Originally Posted by UsuiKenta View Post

      Sometimes, they just disappear without any notice. OR that they say they can do it but they only do more harm to the work than good.
      Definitely I agree.
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  • Profile picture of the author Slade556
    Not having a firm grasp of the English language is the first and foremost frustration I come across when looking for workers. I can find some if I search long enough but many will say they do and then when they deliver their goods they aren't written in acceptable english. I can weed these people out much more quickly now beforehand.

    The other frustration is workers believing they understand the project, accepting it and then giving up or giving excuses. I explain very thoroughly what is required for all the jobs I need done but some still back out and I wonder what it was they were expecting in the first place.
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    • Profile picture of the author George Phillip
      Originally Posted by Slade556 View Post

      Not having a firm grasp of the English language is the first and foremost frustration I come across when looking for workers. I can find some if I search long enough but many will say they do and then when they deliver their goods they aren't written in acceptable english. I can weed these people out much more quickly now beforehand.
      That hurdle is kind of solved due to the guys i have being from english speaking countries.

      The other frustration is workers believing they understand the project, accepting it and then giving up or giving excuses. I explain very thoroughly what is required for all the jobs I need done but some still back out and I wonder what it was they were expecting in the first place.
      I have had the same issue, sometimes it comes down to dumbing down your project. Other times it comes down to having a worker not suited for the particular task.
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  • Profile picture of the author lcookidl
    it would be very difficult to determine exactly their skills just based on their CV since these are EWorkers. As they say, you hire them and then they just disappear. There are some have very captivating cover letters but are actually unprofessionals.

    Doing interviews using IM/Skype or any available means of communication would be helpful, also scanned documents that would support their claims will also help.
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  • Profile picture of the author Supernatural_fan
    I hate it when you agree to a price with them, and during the project they suddenly realize their payment should be a lot higher and start pressuring you to increase the number of $. Oh, and also those workers that persuade you that they fully understood the task and they are able to do it, and then you receive a huge surprise in the form of something a lot more different than what you have asked for.
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    • Profile picture of the author George Phillip
      Originally Posted by Supernatural_fan View Post

      I hate it when you agree to a price with them, and during the project they suddenly realize their payment should be a lot higher and start pressuring you to increase the number of $. Oh, and also those workers that persuade you that they fully understood the task and they are able to do it, and then you receive a huge surprise in the form of something a lot more different than what you have asked for.
      Most of the guys I work with set a fixed $ and stick to it, but pay is always a huge hurdle, given the fact that workers like to hike their prices in general.

      Originally Posted by lcookidl View Post

      it would be very difficult to determine exactly their skills just based on their CV since these are EWorkers. As they say, you hire them and then they just disappear. There are some have very captivating cover letters but are actually unprofessionals.
      Either Odesk or Freelancer i think, has some $5 courses eworkers can do to prove competency, i tend to learn towards these being sorta good.

      Doing interviews using IM/Skype or any available means of communication would be helpful, also scanned documents that would support their claims will also help.
      Definitely, I also like to give workers micro jobs and see how they perform. Or break 1 task into smaller steps, so even if they cannot perform, someone else can take over.
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