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Mail marked as spam - help

by Leo McMackin
7 replies
Hi,

I'm currently having a problem with my follow up messages, after the confirmation message, the majority of the follow ups go straight to the spam/junk folder, including the one that contains the free guide promised on the squeeze page.

Is there any way of fixing this?

Thanks,
Leo
#mail #marked #spam
  • Profile picture of the author Entrepreneur Stream
    I'm assuming you haven't been using your domain for shady purposes, here.

    Try this: register an email account at the "big" email providers: Live.com, Gmail, Yahoo mail, and even hotmail.

    Sign up for your newsletter using those emails and for all of them, press the "Not Spam" or equivalent button.

    Sounds cheesy but it will help kickstart you into inboxes.

    Also, are you using Aweber or similar or just sending newsletters straight from your domain? If the domain is new and not trusted, you may run into this again. My advice would be to go through an autoresponder service that keeps an active relationship with all the major email providers if you're not doing anything shady.
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  • Profile picture of the author Doug Slaton
    Be sure to include a statement somewhere in the sign-up process reminding your new sign-ups to check their spam folders and to white list e-mail address blahblah@blahblah.com.

    No guarantee it'll make things much better but it won't hurt either.
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  • Profile picture of the author Andrey
    I am using yahoo mail a lot. Very happy with it. Sometimes it played this game with me, but not more. Now if I receive good message in Spam folder, just click on it "Not Spam" and next messages will go to Inbox folder too.
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    • Profile picture of the author Richard Van
      Who are you using to send out the follow up emails? Are they Paid or free?

      I've been with Aweber for a while and they give you a spam score and advice how to reduce this. Either way if you are paying you can at least take it up with them and get them to give you advice.
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  • Profile picture of the author MChriston
    Hey Leo,

    My personal way to avoid the problem is to test with MS-Outlook. We use Aweber for all email broadcasts and follow-ups - and even though their built-in Spam-Assassin check says our follow-up emails are okay we noticed they still could be classified as spam in some folks inboxes.

    So - noticing that the junk filter on MS-Outlook is often over-the-top - we deliberately test all follow-ups by first sending them to an email account on MS-Outlook (Junk folder setting on "high"). If our follow-ups arrive in the Inbox then we know we are good to go, if they hit the junk folder we go back and edit.

    When we implemented this simple test process, yes it meant we spent more time editing emails, but far more importantly we saw a healthy bump in email reads (as our click thru rate increased). Now that we are used to writing emails to meet this test we are naturally avoiding a lot more 'spam/junk phrases'.

    Hope that helps!

    All the best,

    Michael
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  • Profile picture of the author Leo McMackin
    I'm currently using Aweber. I have reminders on my site for people to check their spam boxes, but I still feel this will make them forget to read the email.

    I'll try everything you guys suggested, thanks.
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  • Profile picture of the author jaiganeshv
    This may help:

    1. Once the visitor signs up show him a big (yes very big) screenshot on how to confirm the link in confirmation email
    2. Tell him to add your email id to his contact list (really works for long term). Give steps for this for various providers like gmail, yahoo and AOL
    3. Include disclaimer in the email content and write two lines on how to un-subscribe from the list
    4. Avoid caps in subject and terms like free, earn money in subject lines.
    5. Check the spam % shown near your broadcast or follow up email. It shows in aweber but not sure in other service providers.
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