Your opinion on competition please?

by AFI
29 replies
I have made the stark revelation that I am severely underpriced in my business. But I'm okay with that! I feel that my price is what attracts my clients.

Now do you think it's a smart move to list my competitors on my site and show that they have higher prices than I do? Or is that a bad decision and people may go to their site instead?

Opinions please?
#competition #opinion
  • Profile picture of the author Jack Bastide
    Originally Posted by AFI View Post

    I have made the stark revelation that I am severely underpriced in my business. But I'm okay with that! I feel that my price is what attracts my clients.

    Now do you think it's a smart move to list my competitors on my site and show that they have higher prices than I do? Or is that a bad decision and people may go to their site instead?

    Opinions please?
    Maybe just say:

    Competitor A / Competitor B without naming them or
    their website

    Jack
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    • Profile picture of the author AFI
      Originally Posted by Jack Bastide View Post

      Maybe just say:

      Competitor A / Competitor B without naming them or
      their website

      Jack
      Yes but without people actually SEEING these other sites for themselves will they believe me? There is actually a guy out there selling subpar services than I am for $59 a pop when mine are $15 a pop.

      These price differences are so ludicrous I want people to believe me. Thinking I should raise my prices? I just did. I don't want to go any higher. My prices set me apart from everyone else.
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      • Profile picture of the author rosetrees
        Personally I don't like businesses/politicians !)/sites that "bash" others and as you say there is always the possibility that they will leave your site, go to your competitor and forget to come back.

        Anyone wanting your service will probably have done/be doing their homework.

        Your service should speak for itself and potential clients shouldn't take long to realise that you offer better value.

        My 2c worth.
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      • Profile picture of the author Alexa Smith
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        Originally Posted by AFI View Post

        My prices set me apart from everyone else.
        I'm inclined to agree with Rosetrees.

        I think your potential customers already know the going rates for services in the industry, and your job is more to reassure them about quality/style/availability/efficiency and so on, rather than to compete further on price?
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      • Profile picture of the author Bane
        Originally Posted by AFI View Post

        Yes but without people actually SEEING these other sites for themselves will they believe me? There is actually a guy out there selling subpar services than I am for $59 a pop when mine are $15 a pop.

        These price differences are so ludicrous I want people to believe me. Thinking I should raise my prices? I just did. I don't want to go any higher. My prices set me apart from everyone else.
        Hey AFI, if your prices set you apart from everyone else you should create an ad to go on ppv software networks that directly targets your competitors URL.

        "Sick of paying $59 for service A? Try "Blah" where we offer a superior service for an unbeatable price" etc etc.

        This allows you to directly target your competition without being overt about it.
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        • Profile picture of the author AFI
          Originally Posted by Bane View Post

          Hey AFI, if your prices set you apart from everyone else you should create an ad to go on ppv software networks that directly targets your competitors URL.

          "Sick of paying $59 for service A? Try "Blah" where we offer a superior service for an unbeatable price" etc etc.

          This allows you to directly target your competition without being overt about it.
          Here's a dumb question....what are PPV Software Networks? Is that anything like PPC?
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          • Profile picture of the author windwhirl
            I agree with the warriors! Your plan may actually work against you. It may backfire and do more harm than good. More customers prefer sellers who do not criticize their competitors' businesses.
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          • Profile picture of the author Bane
            Originally Posted by AFI View Post

            Here's a dumb question....what are PPV Software Networks? Is that anything like PPC?

            Pay-Per-View, this is the way it works

            Software is installed on peoples computer that shows ads in return for free games, etc.

            You as an advertiser can target down to specific urls - when the user goes to go to that specific url, your ad is displayed similar to an interstital.

            Your account gets charged every time your ad is viewed, but this allows you to target down to some insane levels (specific google searches, competitors website, specific competitors pages... such as their order form)

            It's nasty, underhanded, but gets huge results.
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  • Profile picture of the author AidenChong
    Don't do that until they are asking you for the difference, that's my personal take.

    Loss leader method is good, if it's being used correctly. One question though, if you're using this "loss leader" method now, are you offering something of value in the back-end to justify your front-end's pricing?

    Or at least, build a list even if you're just offering this quick service of building banners for others?

    Reason? Who knows you're doing some other thing like photo editing which your previous customer might like it? You can send out the email and make easy money if you are already RETAINING your previous BUYERS.

    This is part of the marketing lessons which you should have learned, as a foundation knowledge.

    Did the book you mentioned talk about this? If it doesn't then you're going on the wrong path as a starter or a new leaner in the marketing topic.

    Of course, this is only my take, I believe there are many other brilliant warriors would be able to help you out with this

    Aiden Chong
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    • Profile picture of the author AFI
      Originally Posted by AidenChong View Post

      Don't do that until they are asking you for the difference, that's my personal take.

      Loss leader method is good, if it's being used correctly. One question though, if you're using this "loss leader" method now, are you offering something of value in the back-end to justify your front-end's pricing?

      Or at least, build a list even if you're just offering this quick service of building banners for others?

      Reason? Who knows you're doing some other thing like photo editing which your previous customer might like it? You can send out the email and make easy money if you are already RETAINING your previous BUYERS.

      This is part of the marketing lessons which you should have learned, as a foundation knowledge.

      Did the book you mentioned talk about this? If it doesn't then you're going on the wrong path as a starter or a new leaner in the marketing topic.

      Of course, this is only my take, I believe there are many other brilliant warrior would be able to help you out with this

      Aiden Chong
      The reason I can price so low is because I am the only one (for now) who works on the designs. When I grow and have to hire and outsource, I will most likely have to raise my prices too and I guess that is why these other bigger sites charge more.

      And I do have a list of my clients I offer them specials from time to time.
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      • Profile picture of the author AidenChong
        Originally Posted by AFI View Post

        The reason I can price so low is because I am the only one (for now) who works on the designs. When I grow and have to hire and outsource, I will most likely have to raise my prices too and I guess that is why these other bigger sites charge more.

        And I do have a list of my clients I offer them specials from time to time.
        Great to hear that Jennifer!

        Way to go! Keep up your good work! I can definitely see that you're growing fast!

        Keep me posted

        Aiden
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  • Profile picture of the author Martin2010
    I wouldn't say anything about your competitors as it causes more harm than good.

    Once you start to rank then your prices should speak for themselves, maybe add something like our prices are the cheapest around etc.... then they can judge for themselves.
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  • Profile picture of the author AidenChong
    Originally Posted by Alexa Smith View Post

    I'm inclined to agree with Rosetrees.

    I think your potential customers already know the going rates for services in the industry, and your job is more to reassure them about quality/style/availability/efficiency and so on, rather than to compete further on price?
    Alexa raised a good point in here. If people are just lowering their price or setting their price low for the sake of competition purposes, it's not that practical in my opinion.

    However, if they are doing that with some other funnels behind their front end pricing model, then that should be a wiser move, of course, all of these has to be accompanied by a lot of other issues, and one of them would be QUALITY.

    So, please, don't just lower the price for the sake of lowering it.

    You're going to get a lot more headache and work done as compared to what you would be doing, if you've set the price higher.

    You might get a lot less headache for support issue, and you're definitely going to do a lot less of work especially if you're in a servicing industry, where you'd definitely need to offer your time for monetary form of compensation.

    If you can get the same amount of "sales" per month should you're charging a higher price, why settle for the less?

    Again, that's my take, and it's totally up to anyone else to decide what they wanted to do with their own journey.

    Aiden Chong
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  • Profile picture of the author Martin2010
    PPV, or pay per view, simply means that you only pay when a potential customer actually views your ad. This is also known as CPV or cost per view. When we refer to ppv we are talking solely about the companies which use adware to display ppv ads. Adware is a downloadable software which is usually installed by the user in exchange for something such as screensavers, online games, toolbars, etc. This downloadable software will then display ads in the form of popups or popunders whenever a user is online browsing.
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    • Profile picture of the author AFI
      Originally Posted by Martin2010 View Post

      PPV, or pay per view, simply means that you only pay when a potential customer actually views your ad. This is also known as CPV or cost per view. When we refer to ppv we are talking solely about the companies which use adware to display ppv ads. Adware is a downloadable software which is usually installed by the user in exchange for something such as screensavers, online games, toolbars, etc. This downloadable software will then display ads in the form of popups or popunders whenever a user is online browsing.
      I understand the service that you're talking about but I don't understand how it would help me or my business model. Why would someone who is installing a piece of software want a banner? :confused:
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  • Profile picture of the author JustinDupre
    I don't think listing your competitor is a good idea either.. too much crazy stuff around that area you don't really want to get involved. Find a new marketing method or another way to approach your company may be better for a long run.. keep up the great work and keep treating your customers in a special way!
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    • Profile picture of the author Winlin
      My belief is even if you have the lowest price service in the market you will negatively impact your sales by promoting the price. Sell the quality of your services. I guarantee your prospects will do the price comparisons without your help.

      A few thoughts:

      *"Win a customer on price and you will lose a customer on price"
      **"There is always someone cheaper"
      ***"Do you want to deal with the cheapest or someone who can give you great value for your $$$"
      ****"Are you selling price or product (service)?"
      *****"If you establish your brand as a discount item, you will find it more difficult to raise your prices at a later time (especially to the same customer base).
      ****** If you establish yourself as a quality brand (even if you currently have a low price point) you will be able to demand higher dollars later, more easily.
      *******"Commodities are sold on price. Do you consider yourself and your services a commodity?"
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    • Profile picture of the author trelo
      Buyers can be very fickle in this game. You may run the risk of losing buyers unnecesarily. Build your business up to a point where you can put prices up, not down. Your in this to make money right? If your good at what you do and get a great reputation you should get paid for that...and paid well... you worked your socks off for it didn't you?!
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  • Profile picture of the author Dmaind
    I would not suggest you to list your competitors pricing on your website in anyway. This will surly take your some sales away. It is general psychology that low priced product means low quality product.

    So either add value to your product to increase conversions and price or add good backed funnel.

    D Maind
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    • Profile picture of the author AFI
      Originally Posted by Dmaind View Post

      It is general psychology that low priced product means low quality product.
      This is the exact reason why I wanted to show that other crappy site that is charging $59 per banner and then they can look at my banners for the difference. Anyone with eyeballs would see the difference immediately.

      Anyway I am taking the advice of everyone and not posting the competition. It just got me going when I saw this terrible site selling them for such an outrageous price and mine (who I'll admittedly say aren't the Ferrari of banners, but they're definitely a Lexus) who are so much cheaper and better.
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      • Profile picture of the author AidenChong
        Originally Posted by AFI View Post

        This is the exact reason why I wanted to show that other crappy site that is charging $59 per banner and then they can look at my banners for the difference. Anyone with eyeballs would see the difference immediately.

        Anyway I am taking the advice of everyone and not posting the competition. It just got me going when I saw this terrible site selling them for such an outrageous price and mine (who I'll admittedly say aren't the Ferrari of banners, but they're definitely a Lexus) who are so much cheaper and better.

        An Idea, if you JUST have to convey that part of "Holy crap the other site was charging higher but their quality is lower" message to your prospective clients, DO A SCREENSHOT without name calling. Of course, cross out anything that could be possibly get your prospective clients to go to that site altogether.

        Is that a good idea for you? That way, they can see for themselves. Screenshot the price and the quality of that site, but don't do any name calling.

        I think that will accomplish of what you wanted to do.

        Aiden
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  • Profile picture of the author gskesavan
    Don't list your competitors. I believe it is somehow not ethical marketing. They may charge higher, but how do you know it is crappy?
    Moreover, they're running the site for a reason. People like their stuff & they must be having good business too.

    Instead of citing your competitors and their prices, just prove yourself as a worthy designer and they are sure to buy from you.

    Btw, I love those banner designs. Bookmarked your site for future use.

    Cheers!
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  • Originally Posted by AFI View Post

    I have made the stark revelation that I am severely underpriced in my business. But I'm okay with that! I feel that my price is what attracts my clients. Now do you think it's a smart move to list my competitors on my site and show that they have higher prices than I do? Or is that a bad decision and people may go to their site instead? Opinions please?
    Hi! Hmmm...
    Point A: You have the best pricing for high quality services/products in your niche.
    ...which most likely leads to...
    Point B: Most of your target customers most likely know this and have shared this fact to their friends and colleagues. Recommendation: It would be good I believe if you could provide them with an easy means to do this.
    ...so just telling them something like "Services/Products with these benefits aren't available anywhere at these prices..." could possibly work the way you want it to...
    ...though you also said...
    Point C: Once you grow your business, outsourcing will force you to increase your prices.
    ...and raising prices is mostly done, in my experience, by those who want to cut down their clientele volume because they cannot accomodate service/product orders any longer...
    Recommendation: Have something like an X-month discounted offer with your current prices, with X being your projected time frame before you need to build an outsourced team and increase your prices, with your projections dictating the discount percentage of your X-month offer and your future prices. Since it's the Christmas season, this would be very timely. And, by the time you increase your prices, you would've most likely established your reputation as a source of reasonably priced high quality services/products.

    Hope this helps.
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  • Profile picture of the author King Shiloh
    Banned
    If you name them in your site and they also name you in their own site, it could be disastrous to your reputation. How?

    Some customers don't like those that think they are the ONLY ones that can do it better than others. They may see it as a sign of being full of yourself, arrogant, too proud...
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    • Profile picture of the author Vogin
      Saying that others are worse than you (in terms of anything) is a negative activity, thus it's inclined to provide negative results/effects/feedback.

      I wrote several negative articles saying don't do this, stay away from that, boy this sucks... I don't write them anymore, because it's far better to focus on providing quality information in a positive way - which can also influence the mindset of the people visiting your site.

      Do you want your visitors to have a positive mindset or a negative mindset? That's everything you need to know.
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      • Profile picture of the author jeffreyanderson
        I think it is completely fair to compare yourself to the competition but definitely don't mention names. If people are doing the appropriate research then they will know who you are talking about, if they aren't doing the research then you will look like the best-priced person in the business.

        You can't go wrong by comparing yourself with others like this (company A, company B, your company), but you can hurt yourself by naming names.

        That's what I'd do personally, and in one of my businesses that's exactly how I do it.

        Best of luck in your decision.
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  • Profile picture of the author clever7
    If I was your potential customer, I wouldn’t like to see you showing me how higher other people are charging for the same service.

    As a customer, I know how much everyone around is asking for banners like yours. So, you don’t need to tell me something that I already know. Of course I wouldn’t arrive to the first site with banners and immediately order one, without doing my research before making a buying decision. Therefore, as a customer, I already saw many other websites before arriving to yours.

    Besides that, it’s quite aggressive from your side to expose your competitors this way in your own website. Most people won’t like it.

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  • Profile picture of the author alcarrerra
    I'm no fan of price war, quality should be the main concern.
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