FREE: Multi-Million Dollar Internet Marketing Funnel!

[NewbiesDiary]

Originally Posted by MaskedMarketer

Here's How the Telemarketing Process Works (and how you can guard yourself from these money sucking thugs) :

When selling a high ticket item- successful telemarketers use a 2 step process.

This is how the process goes:

1. You send your list of leads with numbers to the call center
2. The call center has an "opener" to call all the numbers.
a. The "opener" "qualifies" the prospect.
(this is where the reverse psychology comes in- its powerful)
3. The prospects thinks he/she has to qualify before they are allowed in the program- in reality- the opener needs to see how much AVAILABLE CREDIT and INCOME the person has.
4. From there they set an appointment or pass the person off to a manager or program director where the sale takes place (the goals is to have the prospect thinking- "thank god" im qualified.) the good reps do this with ease.
5. The program director - maganger's job is to extract as much available credit and money the person has as possible by creating packages of programs for the client.

I don't see much of a problem doing stuff like this, but when high pressure tactics are used (even lying) its going too far off ethical territory. (don't forget, those commissions only people have families that must be fed.)

Now that you know how the process works, don't get sucked in by the hype. If the program is good and does what it say- then there shouldnt be a problem.

Most of these call centers offer NO MONEY BACK- other than a 3 day period which I think is required by law.

Make sure you know the company you're using.

And I would recommend to go through the sales process everyday if possible to make sure customer experience is top notch.

If you're serious about your business- and care about your customers- this is what you do.

Just over a year ago I was desperate to "learn the secrets" to internet marketing.
At the time I had a list of "respected" gurus that I'd watch every product, absorb all their free info etc etc - you know how it goes.

I applied for a PERSONALISED coaching program with a guru that I'll tell you in VERY well respected & I mean VERY VERY! So I trusted that I wouldnt get ripped off.

The process I was taken thru was EXACTLY as stated above - & I fell for the hype & believed I was truely lucky to be accepted into their program.

Now I will say I agreed to a payment plan & put $2500 in up front. One thing they did for me was to send me a HUGE package of that gurus top products "free". This product is still available today and again is really well respected. I got a really nice "mentor" who was easy to talk to, but all she was really doing was reading the product manual to me. When I asked specific questions about "should I do this or should I do that" the answers were vague at best. Each time I went outside the product manual, looking for the PERSONALISED part of it, I wasn't getting the answers.

Unfortunately my husband became incredibly sick over Christmas last year & I wasn't able to continue the program - luckily I'd only paid the first installment & I'll say that when I explained my circumstances they were quite happy to release me from the contract.

My point? The guru's coaching spiel was that I'd have contact with HIS people, HIS resources, HIS experts etc etc - but all I had was someone reading a manual to me for a very high price. The company running this is in the US and I've had calls from them representing other gurus as well.

Nick says "Chris, yes, they'll know that you personally will not be doing the mentoring. It will be your team of mentors that will mentor them and they know this. " - but do they understand that "your team of mentors" is a company that is not really your team at all.

I felt mislead when I signed up for that coaching, I was under the impression I was actually going to get PERSONALISED coaching because that's what the guru promised me and that's just not what I got.

I'm sorry if that just got off topic but I wanted to give the perspective of someone who has actually paid money for the coaching.

[MaskedMarketer]

Originally Posted by NewbiesDiary

I felt mislead when I signed up for that coaching, I was under the impression I was actually going to get PERSONALISED coaching because that's what the guru promised me and that's just not what I got.

I'm sorry if that just got off topic but I wanted to give the perspective of someone who has actually paid money for the coaching.

NewbiesDiary,

I've heard many horror stories of high priced coaching programs and the people have manuals or books to read to the students. You're definitely not alone.

[Chris Lockwood]

Originally Posted by NewbiesDiary

My point? The guru's coaching spiel was that I'd have contact with HIS people, HIS resources, HIS experts etc etc - but all I had was someone reading a manual to me for a very high price. The company running this is in the US and I've had calls from them representing other gurus as well.

Been there, done that. Didn't fall for it but know several who did.

I've received calls exactly like MM describes. It's often implied that the actual guru will be your coach, and the price would make you think it's true. Or you've been chosen to be his apprentice, as if you will be working side by side.

I think some of the people who do this are scumbags, preying on people who don't know any better, hard selling them worthless "coaching" done by someone who is one chapter ahead of them in the book, at a price that should get you the real expert.

You were lucky to get out of the contract without having to pay the full amount.

This is why I'm careful about giving out my phone number- tired of getting calls from these aholes trying to sell their crap coaching. They don't know the meaning of "not interested".

Usually if the caller ID shows a toll free number I don't answer.

(I didn't bold that on purpose, but the editor will not let me turn bold off!)

[DavidParnell]

I sent you a PM Nick with email and phone but never heard from you....

Originally Posted by NickMarks

You can do both. If you wanted to talk with the call center to create your own coaching program that they run for you, some will do that. Or you can just use the generic one they already have.

[Mark Riddle]

Just My 2 Cents,

Remember, in situations like the OP mentions, to say it simply,

You are an affiliate of the call center / coaching program,

They do not care what method you choose to bring people into THEIR funnel

Just like working for any other affiliate network, it doesn't matter if you are writing articles, making e-books, doing blog posts, Pay per click, direct mail, radio, TV or telemarketing.

As long as your lead generation method is not against their TOS, then you are fine.

I can see that to many, the concept of $10K-$50K product with generous payouts is new.

I have no idea if the call center is in Utah or not (Centers choose Utah due to privacy laws and securities laws that are not available in other states)

This method is sometimes called the "Hired Headquarters Method" because all levels are hired out.

Mark

[melanied]

Call center controversy aside , thank you for the great post!

This will be one I print out and put in my binder.

[gareth]

You know I have had a hang up on the coaching thing - because my public speaking is rough - joined toastmasters though LOL.

Anyway what you are saying is we can put somebody elses coaching program on the backend, for a fat commision.

But it could just as easily be a high ticket physical product - right ?

[Nathan Denton]

Hey Nick,

Great post. Its funny how a genuine post like this can be ambushed by people wanting to question/criticise the author. You click on these posts to find out the info only to fin yourself reading through a mini-slanging match.

Like i send, great post Nick - keep them coming!

Nathan

[Elliott Bean]

Originally Posted by imaddict

A sales funnel is a must like you described, however, getting people to pay that much money for anything that doesn't involve making money and the price can be justified accordingly (e.g. MMO, Real Estate/Stock Investing) is WAY too optimistic.

With that said, I'd love for you to prove me wrong.

David Deangelo(Eben pagan) charges between 200-500 dollars for his dating video products and I know of others in the dating niche who charge the same and these things sell by the bucket load.

People buy because they're desperate to not be lonely or they want to get laid (or both)

Moral of the story: you can charge alot even for non make money products as long as it is in a niche with desperate buyers.

[MaskedMarketer]

Originally Posted by netmalls

You are an affiliate of the call center / coaching program,

Customers of these programs have complained that they didn't know they were getting a generic coaching program for 10k. Thats the problem, the bs that can go on.

Originally Posted by netmalls

I can see that to many, the concept of $10K-$50K product with generous payouts is new.

No, its not new to us, thats why we know whats going on, lol. I used to sell packages just like that.

Being in Utah, on Commissions ONLY, with generous payouts... You don't think someone is going to BS along the way? lol, it happens. As long as its corrected and customers is satisfied that's all that matters.

Originally Posted by netmalls

I have no idea if the call center is in Utah or not (Centers choose Utah due to privacy laws and securities laws that are not available in other states)

This method is sometimes called the "Hired Headquarters Method" because all levels are hired out.
Mark

Too bad the OP doesn't have time to come back to fulfill his promise of giving out the Call Center that is so fantastic. I don't know where his is, but Utah is the call center of call centers. Nothing wrong with that, just need to be careful.

Just need to know who's dealing with your customers.

Those salesman you're speaking to in Utah (most of them) are paid on a commissions only basis. You think that person has your best interests in mind?

[Mark Riddle]

MM

The focus of my post is the concept of being an affiliate of a high dollar item, with brief overview of why Utah.

Mark

[Nightengale]

Nick,

I took a look at the site in your signature. The pre-headline reads (in part): "...has not been effected one bit!..."

Shouldn't that be "affected"? No offense, but this mistake (combined with a get-rich-quick look and feel) really damages your site's credibility.

Just thought you'd like to know. I didn't even scroll to the end of the page before I clicked away.

Michelle

[Hesaidblissfully]

Originally Posted by gareth

You know I have had a hang up on the coaching thing - because my public speaking is rough - joined toastmasters though LOL.

Anyway what you are saying is we can put somebody elses coaching program on the backend, for a fat commision.

But it could just as easily be a high ticket physical product - right ?

Yes, I've seen several other people use this model with an extensive cd/dvd recording set as their high end product, followed by workshops that customers can attend in person.

Depending on your temperament and schedule, you could even do the personalized coaching yourself with a select few people rather than outsourcing it (although outsourcing would probably be more lucrative, you wouldn't have to worry about the quality of the instruction students are receiving because you'd be doing it yourself).

[BizBooks]

Originally Posted by NickMarks

The best part is they take care of all the coaching. You just send them the leads and you cash your checks each month!

The Call Center takes care of the coaching?