Hosting question -- can you simplify this for me?

9 replies
Okay, so I've been doing IM full time for five years now and I'm not shy about admitting I know almost nothing about hosting. My responsibility, I know. It seems like such an unnecessarily complicated topic. But since my current hosting company for my main site has such a horrible record of uptime and I have no way of contacting them other than email, and they are a small company that could go out of biz any time, I'm determined to understand this topic and make a wise decision.

So I've got a new site with a product to sell and I'm about to send thousands of visitors to this site in a single day because of a joint venture I'm doing, and I need to know how to handle this. After the launch I'll be sending traffic to the page and I expect the site to be pretty successful in terms of traffic.

The site is a Wordpress site. It's a simple site without a lot of pages, although the main page does have 3 or 4 videos on it. It's currently hosted with HostMonster, who tells me that my site can handle up to 1,000 or 2,000 per day.

Well, that's not good enough, and since HostMonster does not offer anything other than shared hosting, looks like I have to migrate elsewhere. I'm confused if I need VPS or dedicated, or what.

I just want it hosted reliably with good customer service (phone support 24/7 if I need it), I want a C-Panel, and I want 99% uptime. Hosting is not something I want to worry about, but I realize this is part of the business so I'm trying to get up to speed in my knowledge about it.

I see that Hostgator has VPS plans in the range of $40 per month. Let's say my site remained a fairly simple site that got 2,000 to 3,000 visitors per day. What would your recommend for that?

I'm not even sure why someone would want VPS vs. dedicated. Can someone explain the difference?

Are there plans that let you simply go up and down in capability as you need it? I heard about a service called VPS.net . . . but after visiting their site it looked like you had to be a techie to use their service.

Sorry for all the questions, but I just had to spew it all out to get some help. I'm a little lost on this topic!

Thanks for any recommendations and insight you can pass along.
#hosting #question #simplify
  • Profile picture of the author flipkid
    Hi Billy,

    If you are not tech-saavy and have never managed a server before then stick with shared hosting for sake of simplicity.

    I have a VPS with Hostgator and I am happy with it but there is a serious learning curve. If you are a tinker-er like me you may enjoy picking it apart, but it isn't for everyone. Here are the absolute basics of servers:

    What a server is (in total lay terms)

    A server is basically a machine that holds your files that is located somewhere else geographically. The sum total of these files is what makes up your website. Hostgator's servers are mostly located in Texas from what I understand.

    Shared Hosting (step 1)

    Hostgator makes money renting out tiny portions of these big machines - this is what shared hosting is. You share your part of the server space with other people. The value is price but you may have performance issues because the resources of the server are spread among hundreds of people. Think of renting a self-storage unit at a UHaul.

    Reseller Hosting (step 2)

    Reseller hosting is just shared hosting but you control the billing for your clients (WHM). If you have not used reseller hosting or WHM I would recommend this first as an alternative to a VPS because it takes you to the next step in hosting even if you aren't reselling anything.

    VPS (step 3)

    VPS is as you see it from your end, a dedicated server. When you log into cPanel with HostMonster now you may see that there are programs in there like 'Fantastico' which installs scripts. These often require that you purchase a license.

    Fantastico is currently $45/year. So that is an additional expense you may not consider with VPS although most programs come standard with cPanel. The advantage is complete access to add and remove programs and design the server as you see fit. It's for techies and high-traffic websites.

    Dedicated Server (step 4)

    (see VPS) & add $125 per month. This is for really advanced users who want total control of everything tech. Your main advantage is total control. The disadvantage is total control because you can mess things up (I've been there, it isn't pretty).

    I would say HostGator is awesome I've had at least 1 server with them for 4 years. The best part is the Live Chat support you just type in a question and 90% of the time they can clear it up right there otherwise they will open a support ticket for you.

    VPS is the best value but make sure you get a plan that is Level 3 or above if you go this route & add cPanel for $10 a month. That way they manage your server and if you have a problem you can send a quick chat message.

    Hope this helps some, I tried to keep it simple as I learned about servers in reverse too.
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    • Profile picture of the author Elitegeek
      Originally Posted by flipkid View Post

      Hi Billy,

      If you are not tech-saavy and have never managed a server before then stick with shared hosting for sake of simplicity.

      I have a VPS with Hostgator and I am happy with it but there is a serious learning curve. If you are a tinker-er like me you may enjoy picking it apart, but it isn't for everyone. Here are the absolute basics of servers:

      What a server is (in total lay terms)

      A server is basically a machine that holds your files that is located somewhere else geographically. The sum total of these files is what makes up your website. Hostgator's servers are mostly located in Texas from what I understand.

      Shared Hosting (step 1)

      Hostgator makes money renting out tiny portions of these big machines - this is what shared hosting is. You share your part of the server space with other people. The value is price but you may have performance issues because the resources of the server are spread among hundreds of people. Think of renting a self-storage unit at a UHaul.

      Reseller Hosting (step 2)

      Reseller hosting is just shared hosting but you control the billing for your clients (WHM). If you have not used reseller hosting or WHM I would recommend this first as an alternative to a VPS because it takes you to the next step in hosting even if you aren't reselling anything.

      VPS (step 3)

      VPS is as you see it from your end, a dedicated server. When you log into cPanel with HostMonster now you may see that there are programs in there like 'Fantastico' which installs scripts. These often require that you purchase a license.

      Fantastico is currently $45/year. So that is an additional expense you may not consider with VPS although most programs come standard with cPanel. The advantage is complete access to add and remove programs and design the server as you see fit. It's for techies and high-traffic websites.

      Dedicated Server (step 4)

      (see VPS) & add $125 per month. This is for really advanced users who want total control of everything tech. Your main advantage is total control. The disadvantage is total control because you can mess things up (I've been there, it isn't pretty).

      I would say HostGator is awesome I've had at least 1 server with them for 4 years. The best part is the Live Chat support you just type in a question and 90% of the time they can clear it up right there otherwise they will open a support ticket for you.

      VPS is the best value but make sure you get a plan that is Level 3 or above if you go this route & add cPanel for $10 a month. That way they manage your server and if you have a problem you can send a quick chat message.

      Hope this helps some, I tried to keep it simple as I learned about servers in reverse too.
      Great help!.. Thanks
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  • There are a bazillion places that you can find doing a quick Google search that will tell you the differences, pros, and cons between VPS and dedicated so I'll leave that to you.

    But if you want a consistent uptime for a consistent 2,000+ hits per day, then bypass the VPS altogether and get a managed dedicated server. Hostgator is good, Rackspace is better (albeit probably a bit more expensive).

    The last thing you want to be doing is fighting a downed server while you have a traffic spike. I've been there before and you can absolutely feel yourself losing money, visitors, and reputation the entire time your site is down while the traffic is coming in. Nothing's more frustrating.

    Get something reliable and robust right off the bat so that nightmare doesn't happen to you.
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  • Profile picture of the author mathmo
    Originally Posted by BillyBee View Post

    I'm not even sure why someone would want VPS vs. dedicated. Can someone explain the difference?
    VPS stands for virtual private server. So for all intents it looks like a whole server for yourself, and you're allowed a corresponding amount of power to tweak it as much as you could with your own server.

    While a dedicated server is an actual physical server all for you.

    Another quick way to look at it, is the number of accounts on a single physical server who you are having to share resources with (such as memory/bandwidth/CPU/harddrive):

    Shared Hosting: LOTS, as in around the triple digits number of accounts on it.

    VPS: a "few", about double digits or even single digit number of other accounts.

    Dedicated Server: just one, you.


    Are you hosting the videos yourself or via somewhere like youtube? Possibly a good shared host could be enough if you are not. I'd suggest VPS, I highly doubt you need a dedicated server.

    But this is just my initial impression from reading your post without know all the factors.
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    • Profile picture of the author paulie888
      Originally Posted by mathmo View Post

      VPS stands for virtual private server. So for all intents it looks like a whole server for yourself, and you're allowed a corresponding amount of power to tweak it as much as you could with your own server.

      While a dedicated server is an actual physical server all for you.

      Another quick way to look at it, is the number of accounts on a single physical server who you are having to share resources with (such as memory/bandwidth/CPU/harddrive):

      Shared Hosting: LOTS, as in around the triple digits number of accounts on it.

      VPS: a "few", about double digits or even single digit number of other accounts.

      Dedicated Server: just one, you.


      Are you hosting the videos yourself or via somewhere like youtube? Possibly a good shared host could be enough if you are not. I'd suggest VPS, I highly doubt you need a dedicated server.

      But this is just my initial impression from reading your post without know all the factors.
      I totally agree, I don't think there is any need to get a dedicated server unless you're doing a "Guru" style launch where you're sending a sudden spike of traffic that could amount to more than a million hits within just a few hours.

      I concur that if you're hosting your videos on Youtube, then a shared hosting account is probably more than enough for your needs. You really won't be using that much storage space on your hosting account in that case, since your videos will be stored on Youtube's servers and you're merely embedding a Youtube link on your Wordpress site.

      Paul
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  • Profile picture of the author mathmo
    I'm impressed, in the time it took me to write that post two other people have also replied with good advice
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  • Profile picture of the author Doug Slaton
    Currently migrating to Hostgator. Just got a reseller with them but it was strictly a fiscal move.

    My old host is IcdSoft and they rock! Uptime is great and their support is really sensational. A quick example of how great they really are:

    Installed a poorly written script that caused a very heavy server load. Most any other host out there would shut you down but they tweaked the script, sent me a followup email letting me know and let the script run...Wow!!!

    They have all the usual support options - chat, email, etc. Like Hostgator they get back 24/7 within minutes.

    2 to 3000 visitors a day shouldn't be a big bandwidth hog unless they're all watching the vids. Any chance to host the vids on a sharing site like Youtube and let them eat the bandwidth?

    For what you're doing shared hosting should be just fine. Most hosts will just tag you for the extra bandwidth if you go over so presumably you'll be making bank with that many visitors so any extra costs should be covered.
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    • Profile picture of the author BillyBee
      Wow, thank you for all the fantastic responses! This is why I love this forum so much.

      Here is a little more detail and you can tell me if you have any more advice for me:

      - All the videos are hosted elsewhere (on Vimeo). So that's not an issue.

      - Question: When they say "managed" dedicated server or "managed" VPS, why would I need to know how to tinker with the server itself? Doesn't "managed" mean it is managed for me?

      That's my wishful hope, of course. I'm just curious what you are managing when you have a VPS or dedicated server. In other words, what's to manage?

      Although I am not a techie, I have done things like install Fantastico from C-panel and set up Wordpress sites from scratch, installing plugins and that kind of thing. That seems basic to me.

      Last question -- So it sounds like maybe HostMonster was being overly conservative in telling me that anything over 1,000 to 2,000 visitors would be the limit for shared hosting?

      Thanks again for the great help. I appreciate it more than you know!
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  • Profile picture of the author sjukun
    Just sharing my friend's experience:
    He used shared hosting but the the hosting company told him to purchase vps when his website had a large amount of traffic.
    Then he purchased vps, but it started to hang when he got about 150 visitors at once.
    Now he is using dedi.

    I myself had experience with one big hosting company, which made my website "coughing" when it has about 500 visitors. That's why I am using vps now.

    You can purchase fully managed vps and dedi from wiredtree as they have a very fast and very good support.
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