Autoresponder Tip: You Don't Want to Do This...

16 replies
Hey guys,

I'm just puttin' together my new series of emails, when I just thought of something.

You see, I was asking myself the age old question, "what interval should I have between autoresponder emails?"

Then I thought, "I wonder are there days which people are more likely to open and read their emails?"

I don't have an answer to that question, but I'm sure there are days (maybe like Monday) where people just go through and quickly delete anything which is not of critical importance.

That being the case, I figured it would be unwise to stick to a 7 day interval period between emails.

Reason: if a person happens to sign up on Monday (for example), then your emails are always going to be coming in on the day when they do their weekly inbox spring clean!

Not good!

So it's best to use a 'staggered' interval period. You may ocassionally land on a 'bad day', but it will never happen all the time.

Hope this little thought is helpful.

JK
#autoresponder #tip
  • Profile picture of the author Chris Ramsey
    Seth Godin actually has some good statistics on this somewhere. Search on his blog perhaps. I believe Thursday and Sunday were the days he had the most opened emails, and it was early in the morning.

    I could be way off on that though, it's been a while since I heard what he had said about it.
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    • Profile picture of the author Shaun OReilly
      The best time to send out an autoresponder or newsletter
      depends upon your target market and their behavior.

      Here's a ludicrous example:

      If I were targeting Priests and Vicars, Sundays would not
      be a good day to contact them (they're pretty occupied
      that day).

      If I were targeting Rabbis on the other hand, then of
      course Saturdays would likely not be a good day to get
      them to read their e-mails.

      I don't target any of these of course but I hope it
      illustrates the point.

      Your market has their own best day and time.

      There is no one best day or time to send out an e-mail
      that works for every industry.

      Simply put, you need to test things out for your target
      market - and let their response (or lack of it) tell you
      exactly what the best day is *for them*.

      The same goes for timing of e-mails.

      If you're targeting stay-at-home moms then maybe
      the afternoon is a good time or later in the evening
      after 9pm (when the kids are in bed) - test and see.

      If you're targeting people who are working and want
      to build their own business on the side, maybe early
      mornings or evenings are best (when they're not at
      their jobs) - test and see.

      Plus, with e-mail newsletters etc, you need to also
      know the demographics of your list.

      Are most of the people on your list in the US, UK,
      Australia etc? - because they're all in different time
      zones.

      So in summary - test and track for your target market
      and let them tell you when they are most responsive -
      by their behavior.

      Oh and if someone signs-up to your list at a particular
      time and day - that may be a good time to get them
      online every week and you guessed it...

      Test and see.

      Dedicated to your success,

      Shaun
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  • Profile picture of the author onlineleben
    same applies to time of day: some have good results with sending in the early hours so the mail is in the inbox in the morning, I prefer sending just before lunchtime (because cleaning of overnight/moning emails is done and maybe some free time during lunch break), others send around the same time the person registered as the possibility of them having time to read the email is high at time.
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  • Profile picture of the author Martin Avis
    Originally Posted by J.Knight View Post

    I don't have an answer to that question, but I'm sure there are days (maybe like Monday) where people just go through and quickly delete anything which is not of critical importance.
    I don't have the answer to the original question either, but as a successful ezine producer I can tell you that the clue is in what you wrote:

    If, as a writer/publisher, you strive to provide your readers with good value, great content and a consistently interesting read, then YOUR ezine will always be of critical importance to them.

    Then it won't matter when you send it out - they'll be waiting, eager to read it.

    Martin
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    • Profile picture of the author J.Knight
      Originally Posted by Martin.Avis View Post

      I don't have the answer to the original question either, but as a successful ezine producer I can tell you that the clue is in what you wrote:

      If, as a writer/publisher, you strive to provide your readers with good value, great content and a consistently interesting read, then YOUR ezine will always be of critical importance to them.

      Then it won't matter when you send it out - they'll be waiting, eager to read it.

      Martin
      Martin dude, I was thinking that after I posted it.

      I've been bustin my butt over here trying to put together a captivating series of emails. Trying my hardest to take a unique approach.

      Time will tell if it works or not.

      At any rate, you're right. There's only one goal we should have... publish stuff that's so great, it's the first email people click on when they see our names in their inbox.

      JK
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      • Profile picture of the author Bearded
        A 7 day interval is not a bad idea. Heres why. If someone signed up on monday at 3 pm, it's likely they had some time and were sitting it front of their computer at that time for a reason. If their schedule stays consistent they'll also be in front of their computer the next week at that time.

        Now, sure, depending on the market you may want to send more than once a week, but don't discount this strategy. Maybe set intervals of 3, then 4 for your first 2 messages.

        Joe
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        • Profile picture of the author J.Knight
          Originally Posted by Bearded View Post

          A 7 day interval is not a bad idea. Heres why. If someone signed up on monday at 3 pm, it's likely they had some time and were sitting it front of their computer at that time for a reason. If their schedule stays consistent they'll also be in front of their computer the next week at that time.
          Joe...either I'm a dummy, or you're a genius.

          I never thought of that!

          JK
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          • Profile picture of the author Shaun OReilly
            Originally Posted by Bearded View Post

            A 7 day interval is not a bad idea. Heres why. If someone signed up on monday at 3 pm, it's likely they had some time and were sitting it front of their computer at that time for a reason. If their schedule stays consistent they'll also be in front of their computer the next week at that time.
            Joe
            Originally Posted by J.Knight View Post

            Joe...either I'm a dummy, or you're a genius.

            I never thought of that!

            JK
            Joe is in fact a genius with supreme mental powers.

            He was able - by the force of his mind - to transport that
            very idea into my mind so that I posted it earlier in the thread

            Originally Posted by Shaun OReilly View Post

            Oh and if someone signs-up to your list at a particular
            time and day - that may be a good time to get them
            online every week and you guessed it...

            Test and see.
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  • Profile picture of the author J.Knight
    If I couldn't laugh at myself, I'd cry...

    ...then I'd probably throw myself in the rubbish/trash!

    Shaun buddy, I'm glad you're dedicated to my success. I'd be a lost cause if it wasn't so!

    JK

    Note to self: Try getting to bed before 3am some time this week. It might help.
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  • Profile picture of the author Loren Woirhaye
    Interest in your "offer" is greatest at initial sign-up - and
    people will gradually forget WHO you are and WHY they
    signed up... and unsubscribe because their original impetus
    of desire has faded away.

    I send them out on 3-4 day intervals for quite a while -
    it's a lot of work but I've found "the more you tell the
    more you sell," - it's top-of-mind-awareness that counts.
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    • Profile picture of the author J.Knight
      Originally Posted by Loren Woirhaye View Post

      Interest in your "offer" is greatest at initial sign-up - and
      people will gradually forget WHO you are and WHY they
      signed up... and unsubscribe because their original impetus
      of desire has faded away.
      Which is why:

      1. I'm going to encourage them to add me to Twitter.

      2. My first email tells them I've got another free gift for them on the way, which they have to wait 3-4 emails for.

      Anyone know of other ways to 'open a loop' as it were, which keeps people interested and makes it feel like they'd be missing out if they unsubscribe?

      JK
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  • Profile picture of the author Ben_Curtis
    The guy I most trust, and have bought the most from, doesn't send me an email but once every few weeks. Really! But when he does, he gives me a valuable freebie, with some other options to buy as well. He comes across as so real that I am convinced he would like to help me succeed, and he has. Nearly everybody else, especially those who fill my inbox with only opportunities to buy, are just names to me. I am more apt to delete them.
    He emails on a Tuesday, usually.
    I'm only one person, but this is just what gets to me!
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  • Profile picture of the author Louis Raven
    Also, I presume many send their mail in the morning as it's when I get most of my own emails. Try sending in the afternoon as to not be thrown out with the gargage or hidden amongst others

    Louis
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    • Profile picture of the author Floyd Fisher
      There is no such thing as a general best time or day to send an email broadcast.

      If you find such an elusive beast, rest assured it's specific to you and applies to no one else.

      When should you send one? How about when you actually to say that will benefit your list?

      Make that your rule, and any day you choose is a good day to send an email.

      Getting email opened is simple: develop a reputation for sending out good, relevant content instead of pitchfests and other crap, and people will actually want to open your emails regardless of the day or time you send them.
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  • Profile picture of the author Li Weng
    I wonder if this is over analyzing it though. Because people have different habits to check email, there's no way that you can get it 100% perfect. I think if you sending them emails at a regular interval - 2 to 3 times per week - then it should be fine. Unless you have some other statistical data to show otherwise.
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