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Is anybody else having problems with Hostgator this morning?

by merlincat
16 replies
Good Morning everyone.

None of my sites are loading this morning, that is the site and the wp admin, they are hosted through Hostgator and cpanel isn't working either.

Anybody else having problems?
#hostgator #morning #problems
  • Profile picture of the author paulie888
    No issues here, all my sites are loading up briskly.

    Paul
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  • Profile picture of the author WillR
    My hostgator, both shared and dedicated server, are both working fine.
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  • Profile picture of the author Rukshan
    No issues for me. Shared Hosting accounts working fine for my end.
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  • Profile picture of the author ckweb
    Originally Posted by merlincat View Post

    Good Morning everyone.

    None of my sites are loading this morning, that is the site and the wp admin, they are hosted through Hostgator and cpanel isn't working either.

    Anybody else having problems?
    Make sure you paid your bill.
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  • Profile picture of the author PaulSch
    Mine are all working fine, although occasionally over the past few weeks I've been getting 501 Internal Server notices.
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  • Profile picture of the author SaSh
    No downs for me as well.
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    • Profile picture of the author ExRat
      Hi,

      Yes, either they're having a problem with us in the UK, or the UK is having a problem connecting with the USA.

      I've been on to them twice this morning because the service is intermittent, and I have been trying for four hours to upload one plugin without success and my sites are up and down like a yoyo.

      I doubt if we'll ever know if it's a hostgator problem or a UK one. According to them it's a problem on my end, and I should download this blah blah and do a check for blah blah.....Funny how I'm not the only one, eh?

      For all we know, the government have probably sold off the country's telecommunications infrastructure to the French in order to gain one week's worth of deficit interest payments, and have made an excellent arrangement to rent it back off them with the bulk of the rising payments kicking in in four and a half year's time at an APR of 4000%.
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      Roger Davis
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      • Profile picture of the author Hamida Harland
        My sites aren't actually down at the moment but they're taking so long to load that visitors will have clicked away before the actually page opens.
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      • Profile picture of the author Darla
        Originally Posted by ExRat View Post

        Hi,

        Yes, either they're having a problem with us in the UK, or the UK is having a problem connecting with the USA.

        I've been on to them twice this morning because the service is intermittent, and I have been trying for four hours to upload one plugin without success and my sites are up and down like a yoyo.

        I doubt if we'll ever know if it's a hostgator problem or a UK one. According to them it's a problem on my end, and I should download this blah blah and do a check for blah blah.....Funny how I'm not the only one, eh?

        For all we know, the government have probably sold off the country's telecommunications infrastructure to the French in order to gain one week's worth of deficit interest payments, and have made an excellent arrangement to rent it back off them with the bulk of the rising payments kicking in in four and a half year's time at an APR of 4000%.

        HG ALWAYS says the problem is on your end, they seldom admit when the problem is on their end. But if the problem really is a UK problem. I hope it gets resolved soon, since you may not be able to change your location that easily. :-( This time of the year is a bad time to be experiencing downtime....every minute your site is down could be a lost sale.
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        • Profile picture of the author oneplusone
          My sites which use Hostgator are working fine.

          They weren't yesterday, completely down.
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          'If you hear a voice within you say "you cannot paint," then by all means paint and that voice will be silenced.' Vincent Van Gogh.
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          • Profile picture of the author ExRat
            Hi Merlincat,

            Support says there was heavy usage on one account on server that has now been stopped (suspended).
            That's exactly what I suggested to them, and exactly what they denied - twice.

            It's nothing new to me, this is the nature of business. But sometimes by politely hassling them, it spurs them on to actually doing something about it, although in this instance, it could be that a thread on warrior forum made the difference.

            I'll remember that for next time. And of course the other lesson is, next time you're talking to a different hosting company who doesn't boast that they have 4 million customers, don't make them have to explain to you why they are 'not the cheapest'.

            Yes Darla, you are correct.
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            Roger Davis
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  • Profile picture of the author Alexander CPA
    Just checked out my websites/ftp/cpanel, everything seems to be in full working order for me. What server are you hosted on? Contact Support and they'll let you know what's going on.
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    • Profile picture of the author ExRat
      Hi Alex,

      Contact Support and they'll let you know what's going on.
      See my post just above - #8.

      I did that - twice. I still don't know what's going on, except that I still can't upload a single plug in to one of my websites.

      Edit - finally, my sites seem to have fixed themselves. Thank ****. Plug in uploaded in 0.00003 seconds, yippee.
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      Roger Davis
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      • Profile picture of the author MarketingVet09
        I'm in United states, and one of my sites went down last night

        This is a bit of unfortunate news... Everything was going perfect with hostgator until this.. I cannot stand for ANY downtime... In my mind, thats like living in an Apartment complex where "you might get robbed every now and then, it's to be expected"...

        Guess I may need to look into going to a VPS or dedicated with them if it happens again (I just left a VPS)
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  • Profile picture of the author kareen
    Banned
    Originally Posted by merlincat View Post

    Good Morning everyone.

    None of my sites are loading this morning, that is the site and the wp admin, they are hosted through Hostgator and cpanel isn't working either.

    Anybody else having problems?
    I had some problems earlier, but all is ok now.
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    • Profile picture of the author merlincat
      Support says there was heavy usage on one account on server that has now been stopped (suspended).

      I wonder who we are sharing server with....wikileaks!
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