Need advice about recording phone interviews

16 replies
Hi everyone... I have a new product that I hope to release in January where I will need to do a series of telephone and/or Skype interviews. However, I want to make sure my set-up is flawless so I don't potentially interview someone and it doesn't get recorded.

What is the easiest way to record a telephone interview? I know Skype has several software programs that can be used, however the telephone is the more likely route my interviewees would go. Any input much appreciated!

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#advice #interviews #phone #recording
  • Profile picture of the author jerem25
    talkshoe.com is the best for podcasting and phone interviews.
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  • Profile picture of the author jbsmith
    You have a couple of options, you can use a telephone recording device available at most electronics store to tap the phone line and send the output to either a digital voice recorder or right into your computer where you use free software like Audacity to do the recording.

    There are two challenges with this approach (they may be acceptable to you) - 1) The voices sound like they are on the phone, not as a personal 1:1 interview and 2) You are subject to the volume differential of the phone on the other end - sometimes this is not an issue, other times it is pretty significant where your voice comes across as strong and you can barely hear the caller on the other end.

    To overcome #2 you can get a device called Inline Patch from JK Audio for about $275 US (perhaps less on eBay) which will patch your line and split both ends of the conversation into different channels so you can adjust them separately to get a more equal volume

    To overcome #1 you can use the approach of the less costly recording device, but also share instructions on how your interviewee can record using their own USB MIC right into their computer. Then, you do the same and you combine both audio tracks to make it sound like you are in a studio

    Finally - one last service I have used is to go with freeconferencecall.com where you both dial-in and record the call for free, then edit it using the free Audacity editing software I mentioned earlier.

    Jeff
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    • Profile picture of the author sellerscompanion
      Jerem: Do you know if you can record on TalkShoe without opening it up to thousands of people to listen to? In other words, can I use it as a recording mechanism that is private?
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      • Profile picture of the author donhx
        I use a Radio Shack Controller (product # 43-1237). I plug one end into my phone, the other end into my digital recorder. $21 for the device. I use an Olympus VN 6200PC digital recorder which costs about $35. I have had several Olympus digital recorders over the years and find they outperform Sony and other brands.
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        • Profile picture of the author Michael Lewis
          I use Google Voice. Just dial out with your google voice number and then press 4 and it will record for you and store a voice recording and transcript in your mail. Then I believe you can download it and convert to MP3.
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      • Profile picture of the author jerem25
        Originally Posted by sellerscompanion View Post

        Jerem: Do you know if you can record on TalkShoe without opening it up to thousands of people to listen to? In other words, can I use it as a recording mechanism that is private?
        Yes you can mark it as public or unlisted when you create a call.
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  • I'm also doing this at the moment and I've been using a teleconference service which is free and is really good called Powwownow. It's easy to use and I've done 3 recordings on it so far with no problems. You can download the recordings as an MP3. It costs 4.5p a minute to dial in from the UK so less than £3 for an hours recording. You get a phone number to dial in and a personal pin number, you don't have to pre-schedule a call, you and the person you are interviewing just dial in whenever you are ready to do the call.

    On Skype I use Pamela. Also, good not had any problems with the recordings but Skype can be a bit of a drama queen sometimes and refuses to connect! So I always have the teleconference line as back up.
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    • Profile picture of the author sellerscompanion
      HealingThatFeeling- I looked at that site, but it looks like it is a long distance number. Does that mean your interviewees also have to pay long distance to call in?
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      • Originally Posted by sellerscompanion View Post

        HealingThatFeeling- I looked at that site, but it looks like it is a long distance number. Does that mean your interviewees also have to pay long distance to call in?
        No, each country has it's own dial in number and it is cheap for everyone. That's what attracted me to it as a lot of my contacts are based in the US and they kept recommended services that were US based and would have cost a fortune for me to ring in.

        But this one is fairly priced for all countries for example, from the US it only costs 5 cents per minute, so technically cheaper than for me to ring from the UK! It is a good service, easy to use and touch wood - not problems with it at all.
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  • Profile picture of the author Mtkent
    I have made several of the same type of products. I always use Free Conference Call, Phone Conferencing, Teleconferences - FreeConferenceCall.com. It's free and simple. I highly reccomend it for what you are doing.
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    • Profile picture of the author Steven Garret
      I use goto meeting for my one on one consultations and always just record them and send them after. There is a feature on goto meeting for recording. You can record the video/audio or just get the audio out of it....

      Steven
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  • Profile picture of the author lior1970
    I am about to have some interviews via skype as well. I'm happy to find this thread where some people already shared some ideas. Thank you!
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  • Profile picture of the author beginner warrior
    You should have two systems running at the same time.

    1) The good system. That's the skype one, or whatever direct-to-record setup you are trying to use

    2) The failsafe. This is a through-the-air analog to digital recording. Completely separate from the good one. You conduct your interview on speakerphone. Or if you are using something like skype, have the other person's voice go out to some computer speakers. Then you place a high quality omnidirectional microphone between yourself and the speakerphone/speakers, but closer to the speakerphone/speakers. You record this into a completely different system.

    The main idea is you want two systems. So if your good one is not working well, you at least have the other one.

    You should also, before the interview, record the other person saying it's o.k. for them to be recorded (for legal purposes). Then edit that out of the finished interview. Some regions have different laws, so you want to have something like that. If I were doing this, I would say something like "For clearance purposes, I need your approval that it is o.k. to record this interview. Are you o.k. with our phone conversation here being recorded?"

    I would do that even if they "know" they are being recorded.

    In any event, always check the legality of the recording, and comply with the legal statutes.
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  • Profile picture of the author Zabrina
    I use SkypeOut to dial people's home phones from Skype, paying a pretty great long-distance rate, and I think the recording program I use is called Call Recorder.
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  • Profile picture of the author amanibooks
    You can download a screen recorder so when you are on skype or using your webcam use your screen recorder to record whats happening, also make sure the screen recorder you download recognizes sound and audio.

    You can also use a normal mobile phone and when your callign someone or videocalling them click options and record
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  • Profile picture of the author Rigdha
    I use Pretty May for Skype (not free but reliable) and I use skype out to pay for the calls.
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