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How does clickank refunds work exactly

by Challe77
5 replies
How does a clickbank refunds works exactly,
do they simply charge you back the sale you made or does it work in some other way?

I saw something some blog post that said clickbank automatically charge you with a % they they use for refunds...

How does i work, the clickbank faq did not make me any wiser...

Sincerely
Karl
#clickank #refunds #work
  • Profile picture of the author WilsonA
    Originally Posted by Challe77 View Post

    How does a clickbank refunds works exactly,
    do they simply charge you back the sale you made or does it work in some other way?

    I saw something some blog post that said clickbank automatically charge you with a % they they use for refunds...

    How does i work, the clickbank faq did not make me any wiser...

    Sincerely
    Karl
    Based on what I know, if there is a refund cb does not charge you or the affiliate anything they just take the amount of the initial sale back from the publisher and the affiliate. But if it is a chargeback the publisher and the affiliate lose the sale amount and the publisher is charged $18 or so by cb.

    Cheers
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  • Profile picture of the author Chris Lockwood
    Like Wilson said, for a refund they just subtract the amount you earned from your account, so it is the same moneywise as if the person never bought the item.

    A chargeback is when the customer goes directly to their credit card company and claims they didn't buy the item, or gives some other excuse, rather than just asking for a refund. In that case, CB or any processor will charge you an extra fee, since they get charged a fee.
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  • Profile picture of the author Harvey Segal
    Karl,

    The above answers are correct

    Originally Posted by Challe77 View Post

    I saw something some blog post that said clickbank automatically charge you with a % they they use for refunds...
    What you may be thinking of here is the Return Allowance

    https://www.clickbank.com/accounting.html#RA

    where ClickBank hold back part of your payment to allow for possible
    refunds or chargebacks


    Harvey
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    • Profile picture of the author tiger325
      the publisher and the affiliate lose the sale
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  • Profile picture of the author Challe77
    ok, thanks, now a follow up question, what would you consider to be a good refund rate, I´ve researched some great products where the refund rate was really high, should I be concernad about this factor or should I just ignore it if I think the product is good.

    Is refund rates something that you research before picking a product to promote?

    Sincerely
    Karl
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