Are you building a business or a job?

9 replies
Merry Christmas and a Happy New Year to all Warriors.

My gift to you this holiday season is to share with you some of the great lessons I've learned (usually the hard way) in the hopes that some of you who read this will be able to learn from my mistakes and live a more profitable 2011.

In the beginning...

The first advice most newbies (here after referred to as Bob) receive on this forum is to setup a service to start earning money. This is fantastic advice because it's something you can do RIGHT NOW and be profiting tomorrow. You can see that it's possible and it cuts through the slow feedback loop so many other opportunities come with.

But what we don't tell Bob (because if we did he wouldn't start) is that providing a service is just creating a job for yourself by any other name.

So Bob sets up shop as an article writer or a backlink builder or a hamster farmer (hey Kevin has to get them from somewhere)...

And all is good...

As a successful service provider Bob is soon inundated with orders. People know he does good work so word quickly spreads. He's simply the best hamster farmer in all the land. One testimonial from Kevin later and he's not just over worked but having to actively turn away business.

Bob is making good money. As well as his full time job, Bob is comfortably banking a thousand dollars a month from his hamster farm. It's good but it's not enough to get him out of his day job and into the full time hamster farming business.

Whatever is Bob to do?

One evening, after a long day at work followed by a couple of gruelling hours of hamster farming, Bob discovers a post about outsourcing.

"Of course", he says to himself, "I'll pay someone else to hamster farm for me. I'll be able to take on more work and I'll make more money."

So Bob heads off to SourceOfCheapLabour.com (no, that's not a real site, come on stay with the story)

And quickly discovers the source of his success...

He's been hamster farming for less than the going rate.

He can't pay someone else to do it and take the profits because he'd be paying them more than he'd be earning.

One small price hike (which his customers have been asking him why he didn't do all along) later and he's at least earning the going rate for hamster farming. But he's still no closer to his new goal of being the boss of other hamster farmers.

So what went wrong?

What happened was Bob joined the race to the bottom. A game played by bad marketers the world over. Who only know how to sell based on the simple premise of "the same but cheaper".

It's a premise that works for Walmart because they lose a couple of cents on everything sold and somehow seem to make it up on volume. (I'm sorry, it's an economics joke, so sue me).

But why doesn't it work for Bob?

It doesn't work because Bob isn't charging for all the work he does.

He does 2 hours a night of hamster farming during the week and an additional 4 hours each of Saturday and Sunday. At $15 an hour, it's a nice little earner, or so he thinks...

But that $15 an hour doesn't include everything else that is involved in running the business.

Out of that he has to pay for his banner ads over at HamstersMonthly.com

And he doesn't earn anything for all the hours of forum posting he does on HamstersForever.co.uk nor the additional time spent in his support desk handling questions about malnourished hamsters.

When you add in all the other time he spends on his business and take away expenses. His hourly rate drops from $15 down to $5 and it's no wonder he can't profitably hire someone.

So what's the moral of the story?

The astute reader may have figured out that Bob isn't actually real. It turns out there is even less money in hamster farming than this story may have lead you to believe. The real Bob has actually retired to the Bahamas after getting into the profitable bizop fraud business.

But the real moral of this story is that your time isn't free. If you wouldn't do it for someone else for free. Don't do it for yourself for free either.

And further. Your job isn't to farm hamsters. You job is to build a business that does. Until you understand all the parts that go into a hamster farming business all you have done is created a low paying job as a hamster farmer.

I hope a few people learned something from the ramblings of this madman.

Merry Christmas,

Andy

PS: No hamsters were harmed in the writing of this post.
#building #business #job
  • Profile picture of the author cashcow
    This is a really great post and I see this happening all the time here.

    Of course, getting into hamster farming like Bob did can be a godsend if you suddenly find yourself out of a job and having to feed your family and it sure does beat having a boss, but I suspect that's not the real reason why most people try to "make money online".

    The thing is that if you are providing a service, then the amount of money you can earn is limited by the amount of hours in your day. If you can't outsource profitably, then your business is not scalable and you will eventually hit a ceiling where you simply cannot earn any more. Furthermore, you will be tied to your business as an active participant having to slave day in and day out to make the money.

    Like Andy said, you should always be looking towards the end goal (laying on the beach while money piles up in your paypal account for some of us) and structure your business accordingly.

    Lee
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    Gone Fishing
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  • Profile picture of the author bobbobson
    Great article.

    I've found this in the offline industry too. I think the important thing is that if you start out offering services for cheap (to get the initial interest when you don't have much in the way of testimonials perhaps) then make sure you do so with a clear mindset as to WHEN you will be bumping the price up.

    ie: "I'm going to get two more good testimonials for the website and the portfolio, then the price goes up."

    Not only that, I think you have to be quite strict about what you are going to offer. I would never offer a client 'Press Release writing and distribution' for example.

    I would offer them, 'One press release per fortnight, distributed to ten PR directories'. That way the client knows what they can expect from me, I know what work I have to put in and everyone is (in theory!) happy.
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    [Offliners!] Newbie Friendly Method = Easy Clients Paying $200 - $500 per month [AMAZING Reviews]

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  • Profile picture of the author Mark Brian
    Moral of the story: Charge high upfront, but then again, it's chicken and egg thing, nobody will buy at a premium price for a newbie. And since a lot of skilled workers actually provides good quality at lower cost, the only way to be competitive is to charge lower which makes the business impractical to outsource unless you really have tons of orders. Therefore if you choose a "service" business be ready to have a new job.
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    • Profile picture of the author Andy Fletcher
      Originally Posted by Mark Brian View Post

      Moral of the story: Charge high upfront, but then again, it's chicken and egg thing, nobody will buy at a premium price for a newbie. And since a lot of skilled workers actually provides good quality at lower cost, the only way to be competitive is to charge lower which makes the business impractical to outsource unless you really have tons of orders. Therefore if you choose a "service" business be ready to have a new job.
      There's nothing wrong with charging artificially low prices to get your foot in the door. In fact, for any service around here you'll pretty much have to.

      But that doesn't mean you can't plan your price rises once you can show what a good job you do and have the customer testimonials to back that up.

      There are plenty of people that will pay a premium to know that the service will be provided well and first time. It's your job to gather proof that you are able to do so.

      Or rather ... that your business is able to do so.

      Cheers,

      Andy
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  • Profile picture of the author Rukshan
    Nice story. Business or Job is based with moral. Currently i'm doing a job and do Im as a part time income. When I get a steady big income with IM, I plan to own a business. That's my target. This kind of posts are really useful for us
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    • Profile picture of the author Andy Fletcher
      Originally Posted by blog8491 View Post

      Nice story. Business or Job is based with moral. Currently i'm doing a job and do Im as a part time income. When I get a steady big income with IM, I plan to own a business. That's my target. This kind of posts are really useful for us
      It doesn't matter if you are a business of one. Remember your job is to create a business that delivers a result not just deliver it yourself.

      The customer doesn't care whether you farm the hamsters yourself or have someone else do it.
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  • Profile picture of the author paul wolfe
    Good post.

    There's another way for Bob to grow his business without having to rely on Outsourcing. And that's to create leverage.

    By leverage I'm talking about creating some kind of product - probably information based product - that he can sell from his Website. Yes it takes time to create a product - or series of products - but once it's created it's there on his website for as long as the content is relevant.

    In the long run using this model it becomes more profitable for Bob to use his time to create products rather than sell his services. Selling services, you 'sell' your time and once that time has gone you can't get it back. Selling products you 'invest' time into creating a product and that product can earn income that will make increase Bob's hourly rate every time he makes a sale.

    Of course, there are other factors to take into account such as making sure there is a demand for the product in the first place, and putting the product together. Getting the sales letter in place, etc etc.

    IMO Bob should try both outsourcing to scale up - and leveraging his time more effectively by creating products in his market.
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  • Profile picture of the author ryanbiddulph
    Cool example. Always think Big Picture. Above all else focus on providing great service for sustained periods and opportunity comes to you. You become a money magnet.

    I am of the school that you give freely of your talents until you reach a tipping point. If you've given freely - with zero strings attached, which few do - you reach this point and money arrives in waves. You name the price. Time, etc are no longer issues.

    Napoleon Hill talks about this in Think and Grow Rich. Give freely of your talents, put yourself out there and eventually you hit it big.

    Few have the patience to stick to this strategy or the confidence in themselves to see this process through though.

    RB
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    Ryan Biddulph helps you to be a successful blogger with his courses, manuals and blog at Blogging From Paradise
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  • Profile picture of the author Chaoticon
    Excellent story, this is one of the reasons I haven't launched a "service" here on warriorforum. Ryan's school of thought is what I would like to do, eventually. However, I recently lost my job and there are so many things to consider when launching a successful first service/product online.
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