People like to buy expensive stuff

by alexts
25 replies
I have noticed a strange trend.It might not make sense,but it already happened multiple times.

It looks like customers feel that they get more valuable product if price is high enough.

Whenever I bring my product's price down to attract more customers,number of sales fall. When I increase product's price,number of people interested rises significantly.If i give it out for free,barely anybody wants it.

I am talking about the same product.

Any thoughts or ideas from your experiences?
#buy #expensive #people #stuff
  • Profile picture of the author tpw
    That is true for all products.

    The trick is to find out how much is too little and how much is too much, and then to figure out which price in the middle sells at a higher conversion ratio.
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    • Profile picture of the author alexts
      Originally Posted by tpw View Post

      That is true for all products.

      The trick is to find out how much is too little and how much is too much, and then to figure out which price in the middle sells at a higher conversion ratio.
      You are probably right. I was under wrong impression that if I price my products lower,I would get more sales.It is definitely not the case.
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  • Profile picture of the author CDarklock
    Originally Posted by alexts View Post

    Whenever I bring my product's price down to attract more customers,number of sales fall. When I increase product's price,number of people interested rises significantly.
    I've had the same experience. My current strategy is to kick up the price on my products every time I improve them until they stop selling, then with the next improvement I drop the price back to the last one where it sold. Basically, I just made the product worth more, the price should go up - right? Simple theory.
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    • Profile picture of the author tpw
      Originally Posted by CDarklock View Post

      I've had the same experience. My current strategy is to kick up the price on my products every time I improve them until they stop selling, then with the next improvement I drop the price back to the last one where it sold. Basically, I just made the product worth more, the price should go up - right? Simple theory.

      Caliban: That looks like a more effective way of getting to the right price than the methods I have used.
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  • Profile picture of the author bravo75
    You get what you pay for. That's what people say, isn't it?
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    • Profile picture of the author Bruce NewMedia
      Originally Posted by bravo75 View Post

      You get what you pay for. That's what people say, isn't it?
      I have to say that expression was what I heard growing up all the time. My mother would never buy the lowest priced item, saying it couldn't be very good for THAT price.

      Unconsciously I probably do the same thing decades later. Yet, the proposition that 'you get what you pay for' would be easy to prove untrue in many situations as well....ie: just spending more does not guarantee better quality always.

      Currently I am testing a product (ebook) that seems to sell well no matter how much I'm raising it - surprises me!
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  • Profile picture of the author warriorkay
    It's called PREMIUM. Some people like to pay more, as
    they perceive they are getting better quality.

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  • Profile picture of the author King Shiloh
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    If you are the seller, test all prices.

    If you are the buyer, wait till the price is good.

    I can only buy expensive product if it's worth the price and I don't have any other option.

    There's more to price than demand and supply.
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  • Profile picture of the author markowe
    In capitalism you don't charge what things are worth, you charge what people are prepared to pay - that's a very important distinction, it's all about perceived value.
    That was a lesson I learned many years ago at a school work experience placement when the owner of the shower door company I was placed with told me conspiratorially, "You know, this stuff's basically crap, but rich types buy it because it's expensive."
    Now, I would NEVER refer to any product of mine as "crap" (if you have never heard of one Gerald Ratner now is the time to Google on him and get a VERY sobering lesson about that), but the principle is a vitally important one.
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    • Profile picture of the author King Shiloh
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      Originally Posted by markowe View Post

      In capitalism you don't charge what things are worth, you charge what people are prepared to pay - that's a very important distinction, it's all about perceived value.
      That was a lesson I learned many years ago at a school work experience placement when the owner of the shower door company I was placed with told me conspiratorially, "You know, this stuff's basically crap, but rich types buy it because it's expensive."
      Now, I would NEVER refer to any product of mine as "crap" (if you have never heard of one Gerald Ratner now is the time to Google on him and get a VERY sobering lesson about that), but the principle is a vitally important one.
      To me, you learned a bad lesson. You would ask him, "Sir, what about the wise types, do they also buy just because it's expensive even when they know pretty well it's crap?"

      I bet he would have given you a different answer.
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      • Profile picture of the author Robert Puddy
        Originally Posted by King Shiloh View Post

        To me, you learned a bad lesson. You would ask him, "Sir, what about the wise types, do they also buy just because it's expensive even when they know pretty well it's crap?"

        I bet he would have given you a different answer.
        His reply would be the wise types are not our target market, they can go to the discount shop down the road...

        OR you can have a budget line for the careful types

        reminds of when i was working for an offline sales company selling thinners to the auto body shops

        We had a line of top quality thinners we sold at less than the normal price for the same quality
        body shop owners wouldnt buy it because they said it couldnt be the same quality at that price

        so we put the same product in two different coloured cans one red can called it premium and sold it for £27 and in the green can the same procduct called it budget line and priced it at £14

        Customers bought both lines, used the green cans to clean their spray guns, and used the red cans to thin thier paint products.
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  • Profile picture of the author Dave90210
    Can you give us some examples such as the product type, the amount and quantity people are buying and at white price?


    Originally Posted by alexts View Post

    I have noticed a strange trend.It might not make sense,but it already happened multiple times.

    It looks like customers feel that they get more valuable product if price is high enough.

    Whenever I bring my product's price down to attract more customers,number of sales fall. When I increase product's price,number of people interested rises significantly.If i give it out for free,barely anybody wants it.

    I am talking about the same product.

    Any thoughts or ideas from your experiences?
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  • Profile picture of the author markowe
    Well, that's another message I did NOT take on board - that my customers are stupid.

    I believe perceived value has to be backed up by ACTUAL value too.
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    • Profile picture of the author Robert Puddy
      Originally Posted by markowe View Post

      Well, that's another message I did NOT take on board - that my customers are stupid.

      I believe perceived value has to be backed up by ACTUAL value too.

      Perceived value is the only thing that sells product

      Actual value only kicks in after the sale, actual value reflects on your return rate but not the conversion rate
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      • Profile picture of the author CDarklock
        Originally Posted by Robert Puddy View Post

        Perceived value is the only thing that sells product
        I think it was either you or Drayton Bird who drilled home the idea in a video last year that a product's purpose is to prevent a refund, and that is all.

        I can't say I entirely agree, but every time I try to articulate why... it's really obvious how my criticism would be answered, and I can't refute the answer. So it's a truly powerful statement.
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        "The Golden Town is the Golden Town no longer. They have sold their pillars for brass and their temples for money, they have made coins out of their golden doors. It is become a dark town full of trouble, there is no ease in its streets, beauty has left it and the old songs are gone." - Lord Dunsany, The Messengers
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        • Profile picture of the author Alexa Smith
          Banned
          Originally Posted by CDarklock View Post

          I think it was either you or Drayton Bird who drilled home the idea in a video last year that a product's purpose is to prevent a refund, and that is all.

          I can't say I entirely agree, but every time I try to articulate why... it's really obvious how my criticism would be answered, and I can't refute the answer. So it's a truly powerful statement.
          Powerful indeed, but how about "... and to make sure they buy the next product"? :confused:
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          • Profile picture of the author dealdoc
            Very true

            Part of the American economic state of mind
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  • Profile picture of the author Ninawa
    Yea, I notice people would totally underestimate Clickbank products that are for 37$ but happily pay for those 97$ products even though the two products can be equally bull****
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  • Profile picture of the author markowe
    Amazingly I just Googled for the M**** Shower Company and they still exist, 20 years later. So I don't know what to take from that - either we needn't care about repeat business (there's a rich idiot born every minute), rich people really ARE mostly stupid or maybe those shower doors really weren't that bad
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  • Profile picture of the author cashcow
    I used to be in the antique business and it can be pretty hard to price stuff because most of the items are one of a kind or unique in some way.

    One of my antique dealer friends had this really neat old wooden box probably from the mid 1800's and he priced it at $45 because he didn't pay much for it.

    That thing sat in his shop for a year. Then one day, he priced it at $250.

    It sold the next day.
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  • Profile picture of the author Alexa Smith
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    Originally Posted by alexts View Post

    Any thoughts or ideas from your experiences?
    As a Clickbank affiliate, I find it much easier to promote and sell $97+ products than $37 products. Collectively, they convert my traffic better.

    Apart from the general words of wisdom above about perceived value, with which I broadly agree, I think I can also identify some specific reasons for this ...

    (i) We're in a pretty "bad economy" and that's a reason to sell more expensive things, because one needs recession-proof customers to get anywhere worth talking about, and if you can attract recession-proof customers you may as well sell them more expensive/profitable items;

    (ii) The $97+ products tend, overall (though with many exceptions, obviously) to have sales pages more conducive to successful affiliate sales;

    (iii) My traffic is different from "average traffic": my articles, little sites and email marketing all attract and retain a different group of potential customers from the norm.

    It reminds me of the old, apocryphal story about Dr Samuel S. Gall - inventor of the "gall bladder" - who qualified from Harvard med school and decided to specialise in "diseases of the rich"!

    I intend in mid-to-late 2011 to start a trial of promoting some much more expensive products (I have other business plans first).
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  • Profile picture of the author Rsberg
    It's very interesting how this can often times be so true.

    I know a lot of people want to "over deliver" and in doing so often times under price their service or product...sometimes it's not best to do that, especially if your service or product merits a higher price.
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  • Profile picture of the author Steve Garratt
    My father used to own a green grocery shop. Many times I saw him split a batch of tomatoes into two boxes and price one box 50% more than the other. When customers asked him what the difference was he told them that there was no difference and that he had simply put a different price on the boxes. In spite of this they still bought the more expensive tomatoes. He sold at least as many of the expensive ones as he did the identical cheaper ones.
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  • Profile picture of the author clever7
    I agree with Markowe, and many others in this thread. I had a store with clothes for women, which were quite expensive, but we used to sell them very easily before the recession. Their price seemed to be exaggeratedly high. We justified it by saying that its quality was excellent, and it really was very good, but the price was also really exaggeratedly high. We would pay for ex 15 euros for a shirt and sell it for 85 euros. However, the price was not a problem for our customers because they had money. (Now everything has changed very much due to the global financial crisis.) Our customers felt a great pleasure when they would buy something very expensive.

    The perceived value is what really matters.

    However, the perceived value depends on the product's category and demand, and on the public's knowledge about it.

    If you want to find out the perceived value of a new product, which is not already in the market for example, you will have to make many calculations.

    Many times the public cannot evaluate the quality of an excellent product. So, if it won't be cheap, nobody will buy it. On the other hand, if you'll manage to convince your customers that a regular product is extraordinary, you'll be able to sell it as if it was something special, like many others have already mentioned in this thread.

    Everything depends on too many factors.
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