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Clickbank refunds...

by thegoddessofeleven
15 replies
I've never used Clickbank before, so I'm unfamiliar with how they operate.

If list a product on Clickbank and don't mention a refund or money-back guarantee policy on my sales page, will Clickbank still process a refund if someone requests one? Do I have the right to refuse to issue a refund?
#clickbank #refunds
  • Profile picture of the author Adam Kenzington
    Hey Goddess,

    ClickBank has a hard and fast rule that all products that are offered through there gateway/services have a 2 months (56 days) refund policy.

    They even ask ClickBank users to report sales pages that don't comply with/or say differently than ClickBank on this.

    Adam
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    • Profile picture of the author thegoddessofeleven
      So Clickbank imposes a minimum length of time that a refund policy is valid. Is that also the maximum, or do I have the option of extending it?
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      Do not meddle in the affairs of dragons, for you are crunchy, and good with ketchup.

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  • Profile picture of the author williamtan
    It's easy for purchasers to refund at ClickBank and ClickBank will surely process it. Merchants using ClickBank are at the "mercy" of refunder even if you state specifically that there will be no refund ... which contrast to ClickBank's terms.
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  • Profile picture of the author richfit
    Yes,

    Clickbank will issue a refund for a specific time period of at least 30 days.

    I highly suggest you give a refund...your products not going to be for everyone.
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    • Profile picture of the author Harvey Segal
      * The refund period is 60 days

      * You cannot give a conflicting guarantee

      * You don't have to mention the guarantee (but it still applies)

      Harvey
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      • Profile picture of the author Iain Ainsworth
        I think you also need to factor in the advantage of showing that you have enough faith in your product that you offer a no question 60-day money back guarantee. Any refunds you get will be off-set by the increase in orders by doing so.
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  • Profile picture of the author Floyd Fisher
    Originally Posted by thegoddessofeleven View Post

    I've never used Clickbank before, so I'm unfamiliar with how they operate.

    If list a product on Clickbank and don't mention a refund or money-back guarantee policy on my sales page, will Clickbank still process a refund if someone requests one? Do I have the right to refuse to issue a refund?
    No.

    Also, clickbank rules require you to post a 60 day guarantee.
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  • Profile picture of the author r0kas
    I'm planning to join this site but I'm not sure about. i think that it is a good chance get some extra money...
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  • Profile picture of the author Stallion
    It's "officially" 60 days, but they'll refund up to 90 days due to the chances of chargebacks.
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