I need a legal opinion.....

30 replies
Hello Everyone,

I need your opinion on the below...
This person was a member on my site for some time now...
She contributed to threads and discussions on the forums of my site...
Now she no longer wants to be a member of hte site and sent the below e-mail....

I have not responded to her yet - because I wanted your opinions before hand...
Does she actually have a case...I'm going to remove her content anyway because I really don't have time to entertain this behavior.....but I would like your opinions on the matter in the event I or anyone else runs into this in the future.....


"Dear Webmaster,

I am writing you in response to your appropriation of my intellectual property without warning and without my access too said writings.

This email is a formal request for you to delete any and all postings under the username 'XYZ' from your 'WEBSITE NAME', OTHER SITES, et. el.

I do NOT agree or subscribe to your terms of service stated below:

"you represent and warrant that you have the right to grant, to [website name] an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, and distribute such information and content and to prepare derivative works of, or incorporate into other works, such information and content, and to grant and authorize sublicenses of the foregoing"

Especially:

license to use, copy, perform, display, and distribute such information and content and to prepare derivative works of, or incorporate into other works, such information and content, and to grant and authorize sublicenses of the foregoing

I neither grant you nor mysanteria any such rights and expect that my request that all my postings posted under the screen name 'SCREENAME', prior too and since my profile was deleted, be deleted immediately. Your continued use of my intellectual property without my specific consent will force me to resort to legal action against you and 'THE WEBSITE'.

Best Regards,

PERSONS NAME
username: XYZ"
#legal #legal forum post #legal question #opinion
  • Profile picture of the author Myles MacGregor
    Did you change the TOS or something? If she agreed to them at one point, theoretically, she should still be obliged to adhere to them. Needless to say, it's not really clear to me what she's upset about.

    Granted, I think you're right in your decision to delete her posts. Someone like that who gets that aggressive just isn't worth dealing with, and you might as well just get her out of your hair.
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    • Profile picture of the author RRicart
      Originally Posted by Myles MacGregor View Post

      Did you change the TOS or something? If she agreed to them at one point, theoretically, she should still be obliged to adhere to them. Needless to say, it's not really clear to me what she's upset about.

      Granted, I think you're right in your decision to delete her posts. Someone like that who gets that aggressive just isn't worth dealing with, and you might as well just get her out of your hair.
      Thanks Myles....

      The terms didn't change - they are still the same as when she signed up and agreed to them the only difference is that I was forced to change the site from free to paid - the fee was not even that large its a very small fee of $3.00 because my host required that the site be moved to a dedicated server and we all know that can be a bit expensive.....either way I wanted to know if she would have a case or not......

      Anyone else have any feedback on this issue?
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      • Profile picture of the author Ralf Skirr
        Hi,

        you will get lots of opinions in a forum like warrior forum.
        But be aware that legally they mean nothing.

        The only advice you should trust in such things is a lawyer.

        Ralf
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        • Profile picture of the author RRicart
          Originally Posted by Ralf Skirr View Post

          Hi,

          you will get lots of opinions in a forum like warrior forum.
          But be aware that legally they mean nothing.

          The only advice you should trust in such things is a lawyer.

          Ralf
          I agree Ralf - but there are some folks who have experience with this type of issues here - so while I sit with a lawyer to ask about this issue I wanted to fish for some feedback -
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  • Profile picture of the author Mike Williams
    Whenever someone posts to a forum. They retain their intellectual property rights. Unless they specifically waived it. You could argue that she waived it by joining but it's totally not worth the trouble.

    Delete it and be done with this head case.
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  • Profile picture of the author Debbie Songster
    As a NON lawyer - just my opinion

    I would think that she agreed to YOUR terms and conditions when she joined your site (paid or not makes no difference)
    Evidence of that agreement is her participation in your forum.

    She gave freely of her ideas and comments by posting on your forum and engaging your other members in discussions. I really don't see where she has a "leg to stand on".

    I'm curious what others have to say about it.

    I'm also curious what your lawyer will say as well. If you don't mind posting a reply as he/she will look at your terms of service and make a decision based on that.
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  • Profile picture of the author garyv
    I'm no lawyer - but I don't think you have anything to worry about. However, have you thought about paid advertising, or other ways of getting the funds you need? Introducing a paid membership to a forum that was previously free, has been know to be a forum killer.

    As a side note - it appears as though the forum in your signature has been attacked by a porn bot.
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    • Profile picture of the author Jeff Henshaw
      The terms didn't change - they are still the same as when she signed up and agreed to them the only difference is that I was forced to change the site from free to paid - the fee was not even that large its a very small fee of $3.00 because my host required that the site be moved to a dedicated server and we all know that can be a bit expensive.....either way I wanted to know if she would have a case or not......
      I don't know the full details here, so please take this post in the spirit with which it is given.

      In my opinion, your client has been upset because of you changing the site from free to paid. She is probably aggrieved at having to pay money, when she has in the past contributed content to your site at no cost to you, or indeed to her.

      I think that you have taken the correct course of action in removing her articles as she requested, as there is probably no right or wrong here, just potentially litigation - which costs time, money and personal stress to both parties.

      If I have correctly interpreted the post then I would agree with other posters on the thread and say - delete and move on.

      Regards,
      Jeff Henshaw.
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    • Profile picture of the author alertinvestor
      I agree with Debbie and Gary. I don't think you have anything to worry about legally. Chances are this person is mad because the forum has gone to a paid format and it is unlikely that she will pursue legal recourse.

      On the other hand...

      Why suffer through the heartburn?

      Unless this poster offered a LOT of good information, in which case you might want to offer her a moderator position.

      Just a thought.
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    • Profile picture of the author rosetrees
      Originally Posted by garyv View Post

      As a side note - it appears as though the forum in your signature has been attacked by a porn bot.
      Yes it has, hasn't it. You need to take a look Rricart - it's not quite the kind of advice I'd be looking for in a newbie forum
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  • Profile picture of the author GarrieWilson
    Did you get the notice after you went paid?

    If yes, did she pay?

    Garrie
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  • Profile picture of the author AlexKaplo
    Yeah,

    As many have stated (and I can confirm this as I have spoken to a lawyer on a very similar issue). If your Disclaimer/Privacy Policy clearly state all the rules and he or she went along a bought, participated, on your website then that's her/hes responsibility.

    The second a person goes on a website he must assume responsibility of what he or she is getting themselves in to (your job is to kindly show them using your disclaimer/privacy policy).

    If you have date or proof that it was you had all your rules before she started posting up on your website then you really have nothing to worry about.

    In my personal opinion, delete the content and just move forward save your time, effort on better things.

    Best Regards,
    -Alex Kaplo
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  • Profile picture of the author travlinguy
    If the original language in your TOS says the site offers free membership and then it changed to paid, I think she might have a case in saying that you changed the terms, therefore she can, in a manner of speaking, also change her terms as a member and ask to have her stuff deleted or surrendered or whatever. Just my opinion.
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  • Profile picture of the author RRicart
    Actually as it seems this individual is on a mission to deter and destroy the work that I've done for the last 2 years - she has rallied up several of her close friends on the site and convinced them to e-mail the same template that she sent me requesting that her work be removed....I found it on a site titled
    "Letter of Protest to xyz" - what happens now?

    I received an additional 3 messages asking their content to be removed - at this rate they will strip the forum of all content. argh! Who thought that doing something good for a group of folks will come back to bite you in the arse when you could no longer afford to keep it free......and to top if off the fee is only $2.95 lol.

    geesh...this woman is crazy!
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  • Profile picture of the author aspiepower
    Oh dear, my thoughts are with you.

    Running a forum is fraught with problems, arguments, people shooting off etc.

    I hope you resolve this soon.

    If it were me I'd just delete her postings if I could. It's the path of least resistence. Damage limitation.

    Good luck!
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  • Profile picture of the author Debbie Songster
    RRicart
    I'm guessing that the forum in question is NOT the one posted in your signature.
    Something has certainly put a burr under her saddle blanket.
    If your terms have not changed from the time she first registered (and those of her friends as well) then I would leave the posts the way they are.
    A forum is made up of the comments from its members - thats the nature of a forum.
    If you start deleting all the posts (hers and the others that request it) then your forum will be damaged and incomplete.

    On the other hand, you have a responsibility as the forum owner that posts are appropriate for that particular forum. An example is the porn spam on the forum in your signature. No one wants to have their posts associated with that garbage - so I am hoping this is not happening in the forum she's a member of.

    Is she worried you are going to take the advice and material she has posted (and those of her friends) and turn it into a product to make money from? Thats what she seems to be worried about - since that is what she is quoting from your terms.

    Personally I would leave all the posts. It is all the comments that make a forum - perhaps she will read the terms more closely next time she joins somewhere.

    I would send an email to those who are complaining telling them that they are welcome to continue with their membership or to quit its their choice but no posts are being removed. If you have offending members, you will have to remove them. Put the ball back in their court. They either participate appropriately or they will be banned. (and keep the posts there)

    Hmmm - maybe I should ask Allen to delete all my posts before someone collects all my advice and makes money from it -- lol :rolleyes:

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    • Profile picture of the author RRicart
      Originally Posted by Debbie Songster View Post

      RRicart
      I'm guessing that the forum in question is NOT the one posted in your signature.
      Something has certainly put a burr under her saddle blanket.
      If your terms have not changed from the time she first registered (and those of her friends as well) then I would leave the posts the way they are.
      A forum is made up of the comments from its members - thats the nature of a forum.
      If you start deleting all the posts (hers and the others that request it) then your forum will be damaged and incomplete.

      On the other hand, you have a responsibility as the forum owner that posts are appropriate for that particular forum. An example is the porn spam on the forum in your signature. No one wants to have their posts associated with that garbage - so I am hoping this is not happening in the forum she's a member of.

      Is she worried you are going to take the advice and material she has posted (and those of her friends) and turn it into a product to make money from? Thats what she seems to be worried about - since that is what she is quoting from your terms.

      Personally I would leave all the posts. It is all the comments that make a forum - perhaps she will read the terms more closely next time she joins somewhere.

      I would send an email to those who are complaining telling them that they are welcome to continue with their membership or to quit its their choice but no posts are being removed. If you have offending members, you will have to remove them. Put the ball back in their court. They either participate appropriately or they will be banned. (and keep the posts there)

      Hmmm - maybe I should ask Allen to delete all my posts before someone collects all my advice and makes money from it -- lol :rolleyes:

      Hi Debbie,

      Thanks for your feedback!
      The forum in question is not the one on my signature list - that one has been attacked by porn bots and I just went through it and deleted all the threads - I need to figure out how to block those bots...so I can get that forum off the ground.....

      Now regarding the current forum I am having an issue with, this forum is perfectly fine with tons of valuable content in that particular niche - and no porn bots thankfully....

      For the last few two years I have been paying the bill, the forum continues to grow to a popular states, and my bandwidth went off the roof,and we all know that this cost money...I put ad's in place, they all rallied together and complained that the ad's were distracting that they were not interested in being members with ad's in the forums space, I offered advertising options - one person ordered the advertising option but that is not enough to pay for all the forum expenses.......I created an additional site for elite members, and they all complained and killed that project with rumors and negativity..

      I was finally forced to charge a very small fee to pay for a dedicated server, some server IT help and software licenses, and now she created a template, called her friends and is filling them with ideas - that I am shady, that if I did that they should be careful with their stuff because I want to profit from it - she created a template posted it on a public site they all know of and asked that they all send me the message........

      I think Im going to eventually have to get a lawyer and perhaps even go to court if I have to - this is so very unfair...........has anyone else every had this issue?
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      • Profile picture of the author YiKeS
        :rolleyes:If it was me, I`d have a lawyer look into defamation now ... sue
        her a$$ then release a "Whiners Best Posts WSO" for us k ...

        Geeez some people need a life

        Christopher J.
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  • Profile picture of the author EndGame
    I haven't read all the details, so my apologies first of all if this has been covered or you already know this (I am just on my way out to dinner, hence the short reply) but at best all you're going to get is an opinion on this site. Anyone can claim to be a lawyer etc, and even some of them get it surprisingly wrong. If you want a LEGAL opinion, you're unlikely to get an informed one here. You're always best seeking proper, professional, legal advice from a lawyer experienced in this area of law.

    Good luck to you.
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    • Profile picture of the author RRicart
      Originally Posted by EndGame View Post

      I haven't read all the details, so my apologies first of all if this has been covered or you already know this (I am just on my way out to dinner, hence the short reply) but at best all you're going to get is an opinion on this site. Anyone can claim to be a lawyer etc, and even some of them get it surprisingly wrong. If you want a LEGAL opinion, you're unlikely to get an informed one here. You're always best seeking proper, professional, legal advice from a lawyer experienced in this area of law.

      Good luck to you.
      Thank You EndGame - I agree with you, but I am sure some folks have gone through this before and perhaps even taken it to court so I wanted to explore their experiences and opinions in the event this happens to anyone else in the future, they can always come back to this thread and use it as a reference.....but overall you are right, I will consult with a lawyer in this field.....

      Originally Posted by Debbie Songster View Post

      RRicart
      This appears to be the case of the tail wagging the dog.
      Sorry friend but you need to get tough and take your forum back.

      Put your ads back up and start weeding out the complainers. Sure your membership is going to decrease but letting this type of thing continue will kill off any prospective members for the future.

      Get rid of the problem child - the original complainer. Write to her "friends" and tell them they are welcome to stay but here are the rules.
      No forum bashing
      There will be ads - someone has to pay the bills and its not them
      The forum is owned by RRicart - like it or lump it

      Go through and delete the posts that are negative and damaging and off topic for the theme of the forum.

      Whose forum is it? Yours or theirs? It is a privilege to be a member NOT a right. Preserve the content you have, go after new members and get rid of nasty members who are doing nothing but making your life miserable and destroying your forum.

      Keep it out of court and out of the hands of the lawyers. The only ones who win when it becomes a legal battle is are the lawyers.
      Get rid of her and let her make the first move if there is going to be any legal action.

      Let her spend her money - I bet she doesn't do it.

      In the meantime you need to take back the control

      Good luck
      Thank you Debbie!
      I think you are right, perhaps this is the way that I should pursue this.....its such a headache! argh...
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  • Profile picture of the author Debbie Songster
    RRicart
    This appears to be the case of the tail wagging the dog.
    Sorry friend but you need to get tough and take your forum back.

    Put your ads back up and start weeding out the complainers. Sure your membership is going to decrease but letting this type of thing continue will kill off any prospective members for the future.

    Get rid of the problem child - the original complainer. Write to her "friends" and tell them they are welcome to stay but here are the rules.
    No forum bashing
    There will be ads - someone has to pay the bills and its not them
    The forum is owned by RRicart - like it or lump it

    Go through and delete the posts that are negative and damaging and off topic for the theme of the forum.

    Whose forum is it? Yours or theirs? It is a privilege to be a member NOT a right. Preserve the content you have, go after new members and get rid of nasty members who are doing nothing but making your life miserable and destroying your forum.

    Keep it out of court and out of the hands of the lawyers. The only ones who win when it becomes a legal battle is are the lawyers.
    Get rid of her and let her make the first move if there is going to be any legal action.

    Let her spend her money - I bet she doesn't do it.

    In the meantime you need to take back the control

    Good luck
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  • Profile picture of the author MatthewBass
    Delete the posts, forward the information to your lawyer and let it go. This person is way over the top and the way the e-mail was worded, possibly even a lawyer...
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  • Profile picture of the author Wendy Maki
    Seems like this lady is the kind of person you wouldn't want as a neighbour in the offline world ;( -- you know, the neighbourhood trouble-maker type. What happens offline is bound to happen online unfortunately.

    My 2 cents (not 'legal' advice that's for sure): I'd say this is one of those rare cases where "A good offense is the best defense" and I'd be thinking about rattling my sabers right back, showing what the "potential consequences" for continuing down that path would be.

    Good luck. Verrry stressful kind of stuff to deal with.
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  • Profile picture of the author Debbie Songster
    I found it on a site titled
    "Letter of Protest to xyz" - what happens now?
    As for the other website they have posting their garbage on,
    Contact their web host.
    Ask that the site be removed and tell them that the owners of the site and the hosting company are being named in a defamation of character / Slander lawsuit that your lawyer is currently drawing up. Tell them it would be beneficial to all parties concerned if this situation was resolved quietly.

    Since you did nothing wrong (I'm assuming) I would ask for a public apology after which you will remove her posts (leave all the others up).
    Tell her to replace her negative remarks on her website with a public apology. Leave the apology up for 3 months (or a time equal to the amount of time she has been making your life miserable)
    At the end of that time frame - remove her posts.

    She probably won't do it. Once again put the ball in her court.

    Make an example out of her. Turn it around so you are the good guy. Let everyone know that your forum rules are there to protect them and this is what we do with problem people - we ban them from the forum to protect the integrity of the forum and to protect the members inside.

    This is negative publicity that YOU can use to your benefit.

    I was the owner of an auto racing magazine several years ago. We had a lot of readers. The magazine was distributed via mail and at the tracks each week.
    One race in particular - some pretty shady things were going on so my partner and I wrote about it. It created a buzz that improved sales.
    It was a great selling issue.
    It was factual and not very negative but one track in particular took offense to it and stated they were going to ban our magazine from the track.
    Word spread about the magazine being banned - we continued with the articles - sticking to the facts and reporting what we saw.
    That next magazine was our best seller ever. At the track that "banned it" we were distributing it on the street and readers were contacting us to make sure they could get a copy. They may have banned the magazine from being distributed at the track but every driver and spectator carried their issue to the track with them that weekend.
    It was quite funny to watch.

    My point is - take bad publicity and turn it around to work for you. It can be done and you will benefit. Especially if you can show her at fault and get a public apology from her. Don't fabricate things and stay factual. If you can't get the apology - no big deal - you still have all the posts.
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  • Profile picture of the author Louis Raven
    This woman may have a legitimate reason. I could list a thousand.

    Is it to much trouble just to delete the posts or are they valuable to you?

    I suppose it would come down to whether or not she agreed to wave them. Or better still who can prove that and How they decide is what really matters.

    Just my opinion and NOT legal advice.

    Louis
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    • Profile picture of the author Kay King
      IANAL - and can't offer legal advice. It doesn't take a genius, though, to see the statement below on the landing page SHE is complaining about:

      By entering, you agree to terms and conditions found here.
      Seems to me that covers you pretty well.

      If the person didn't read the terms - too bad, so sad. I'd ban her from the forum - and would do the same for anyone else deciding to join her "cause." As for removing her posts, it would depend on whether it could be done easily and if they are necessary to the threads they appear in (informative). If it were only one person it might be worth doing to get rid of them - but as she seems to be attacking your site, I wouldn't do it.

      If it is really getting out of hand - or you think it might do that - consult an attorney and get the legalese defense in writing - and use that to respond to anyone sending one of this person's form letters to you.

      Only caution - if your terms were not written by an attorney, also have them reviewed to make sure they don't violate the law in some way. They seem to go a bit beyond most rights paragraphs I've read - may need further explaining to reassure members that you have no nefarious purposes in mind.

      The question of copyright on forums has been discussed here previously and as I recall, the consensus was that the person posting has copyright but the owner of the site on also has rights to use those posts. Other forum members do not have the right to copy those posts without permission (as in to place them on their blog or site).

      This person is not an attorney - just trying to sound like one. She thinks she has found a righteous cause - and needs to be brought back to earth quickly before she causes more trouble.

      kay
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  • Profile picture of the author RRicart
    I was thinking that maybe what I need to do is type up is a cease defamation of character letter as this individual is defaming me and the website I run...She also used another site by an ex-member of the community to post the template letter and the ramblings there so do you think this is a good way to go as well...

    Do any of you know of any good Cease Defamation Template Letters..?
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    • Profile picture of the author Dixiebelle
      Be sure to print out copies of all correspondence and posts before deleting anything. Then have an attorney send her a registered letter demanding that she delete everything she has posted about you and issue a public apolpgy. A letter from an attorney won't cost much and will clear up the matter in a hurray. You don't want to let it drag on until you lose all of your forum members.

      I would also see if I couldn't find out where the porno bot came from. You might be surprised.

      Dixie
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      • Profile picture of the author Black Hat Cat
        Banned
        Sheesh, as often as some of you say to run to a lawyer, it's a wonder you have any money left at the end of the day.

        Dude, just ban her from the forum and move on. I wouldn't remove her posts either. If she's this anal over $3, she's not going to pay what it takes to consult an attorney, and even if she did, he would laugh her out of his office.

        This appears to be the case of the tail wagging the dog.
        Sorry friend but you need to get tough and take your forum back.
        Well said, Debbie. How sad is it that a woman here seems to have bigger b*lls than some of the men? Stop bending over for these ignorant bullies, people, well, unless you like that kind of thing. I myself do not.
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  • Profile picture of the author EJ Lear
    RRicart:

    Every open source forum software that I can think of (SMF, Phpbb, V-Bulletin, etc.) has a line in the TOS that lets the user know that their posts are the property of the forum once they post. Unless you drastically changed the TOS you should be fine.

    Peace,
    EJ
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