Why Do You Give Away Your Product?

by King Shiloh Banned
42 replies
I read this supposed interview from a site and I couldn't hold myself from laughing but, honestly, it's thought-provoking...

Why do you charge for the book? Why don't you give it away for free?
Firstly, the simple fact is if I did not charge any money for the book no one would get access to the information, as I could not afford the cost of running the website. You may be surprised at what it costs me to run the site. Therefore if I charged no money, I would go broke, the web-site would close, and I would help no-one.


Secondly I have tested and proven that by using the net I can get the information to more people world wide, quicker and cheaper than any other method. Therefore I can help more people. But it costs money to run.


I spent thousands of pounds and hundreds of hours to put all the information into the book. To give all of this for just £27 is surely worth it.
Do you give away any of your products? Why?
#give #product
  • Profile picture of the author Kudosman
    Well the simple answer is list building..that would be reason to do it for me. But non marketers may different reasons..
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  • Profile picture of the author CDarklock
    Originally Posted by King Shiloh View Post

    Do you give away any of your products? Why?
    Because it's proof.

    If I write a product about, say, CPA networks... everybody is going to say "WTF, what do you know about CPA" and not buy it.

    But if I give away the first few chapters, your risk is near-zero.

    It all goes like this.

    First, I put something up that you can read absolutely free, so you don't even have to tell me who you are.

    Then I make you give me your email address for the next bit, which is even better.

    And then I continue to email you more cool stuff.

    Later, you'll be offered a chance to buy something, and you'll look back at all the stuff you got for free and say "hell, he's given me THAT much value already - for this price, he could pretty much fart in a can and I'd still have my money's worth."

    And I will leave you with that image.
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    "The Golden Town is the Golden Town no longer. They have sold their pillars for brass and their temples for money, they have made coins out of their golden doors. It is become a dark town full of trouble, there is no ease in its streets, beauty has left it and the old songs are gone." - Lord Dunsany, The Messengers
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    • Profile picture of the author russells
      Originally Posted by CDarklock View Post

      Because it's proof.

      If I write a product about, say, CPA networks... everybody is going to say "WTF, what do you know about CPA" and not buy it.

      But if I give away the first few chapters, your risk is near-zero.

      It all goes like this.

      First, I put something up that you can read absolutely free, so you don't even have to tell me who you are.

      Then I make you give me your email address for the next bit, which is even better.

      And then I continue to email you more cool stuff.

      Later, you'll be offered a chance to buy something, and you'll look back at all the stuff you got for free and say "hell, he's given me THAT much value already - for this price, he could pretty much fart in a can and I'd still have my money's worth."

      And I will leave you with that image.
      I couldn't agree more. A perfect reason to give away a product, or part of a product.

      ~Russ
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  • Profile picture of the author wfhblueprints
    The main reasons to give away a product is to develop a trusting, meaningful relationship with the people who receive your gift. This helps you build a list of individuals who you can expand your business with.

    Unless you offer rubbish.....
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  • Profile picture of the author Michael Mayo
    Something about this thread stinks!

    Giving away free products can be a great way to gain targeted prospects and traffic
    to you sites.

    Have a Great Day!
    Michael
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    • Profile picture of the author JohnMcCabe
      Originally Posted by wfhblueprints View Post

      The main reasons to give away a product is to develop a trusting, meaningful relationship with the people who receive your gift. This helps you build a list of individuals who you can expand your business with.

      Unless you offer rubbish.....
      IMO, you almost have it right...

      You don't give products away to develop a relationship. You give away products to start the relationship.

      Any solid relationship should involve both sides giving and taking, so if all you do is give, it's not healthy.

      At some point in the relationship (and sooner is better than later), there has to be an exchange of value for value.

      My intro product for your email...

      My product for your money...

      Otherwise, you aren't running a business, you're running a charity.
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      • Profile picture of the author wfhblueprints
        Originally Posted by JohnMcCabe View Post

        IMO, you almost have it right...

        You don't give products away to develop a relationship. You give away products to start the relationship.

        Any solid relationship should involve both sides giving and taking, so if all you do is give, it's not healthy.

        At some point in the relationship (and sooner is better than later), there has to be an exchange of value for value.

        My intro product for your email...

        My product for your money...

        Otherwise, you aren't running a business, you're running a charity.
        Yep! Have to agree with you..... my wording was a bit off
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      • Profile picture of the author Michael Shook
        Originally Posted by JohnMcCabe View Post

        IMO, you almost have it right...

        You don't give products away to develop a relationship. You give away products to start the relationship.

        Any solid relationship should involve both sides giving and taking, so if all you do is give, it's not healthy.

        At some point in the relationship (and sooner is better than later), there has to be an exchange of value for value.

        My intro product for your email...

        My product for your money...

        Otherwise, you aren't running a business, you're running a charity.
        I am on lists where people offer me easily 75 or 80 free somethings to every 1 link to buy something. i have absolutely no idea how these people make a living.

        I used to email them and sya, "Don't you have anything for sale?" But it is amazing how many people want to keep giving things away.

        I have written a few times here in the WF about how it is a good idea to tell people you have something for sale. You don't have to be a jerk about it, but they might want what you have. And you would be doing them a service to offer to sell them that thing they really want, or in some cases, really need.
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    • Profile picture of the author oneplusone
      The thread title is an error I think, after reading the original post carefully.

      In the interview, it seems to me as if it isn't a tactic the guy was using.

      He is basically justifying why he is charging £27 for his book, and not giving it away for free.
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      'If you hear a voice within you say "you cannot paint," then by all means paint and that voice will be silenced.' Vincent Van Gogh.
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      • Profile picture of the author CDarklock
        Originally Posted by oneplusone View Post

        The thread title is an error I think, after reading the original post carefully.
        Not carefully enough. King Shiloh is deliberately soliciting opposing viewpoints to the quote he provides.
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        "The Golden Town is the Golden Town no longer. They have sold their pillars for brass and their temples for money, they have made coins out of their golden doors. It is become a dark town full of trouble, there is no ease in its streets, beauty has left it and the old songs are gone." - Lord Dunsany, The Messengers
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  • Profile picture of the author warriormaiden
    You can't gain anything if you're giving away your product but it doesn't hurt if you give away the first few chapters

    Cheers!
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    • Profile picture of the author Matt Morgan
      Originally Posted by warriormaiden View Post

      You can't gain anything if you're giving away your product but it doesn't hurt if you give away the first few chapters

      Cheers!

      Yes, the first few chapters, with a link at the end saying somthing like:

      Did you enjoy these free chapters?
      To get the full version of this book Click Here

      That works well for me.
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    • Profile picture of the author x3xsolxdierx3x
      Originally Posted by warriormaiden View Post

      You can't gain anything if you're giving away your product but it doesn't hurt if you give away the first few chapters

      Cheers!
      Not true, at all.

      Sometimes the relationships established, and back end RECURRING commission program sales can be MUCH more valuable than had you actually sold the product outright.
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      • Profile picture of the author Antonios
        Right almost every IM business builder is giving something away.
        If you don't, you won't advance much in IM.

        People seek information and almost always want it free.

        You have to prove that what you have is worthwhile paying for it.

        I have bought several products and services and have others on my "wish list" to buy in the future because of a free giveaway. Even products or services I didn't know I needed.

        Of course, there are "FREE" terms to understand:

        Free: nothing being paid ever.
        You earn cash by offering other similar products, or by and upsell or upgrade.

        Free trial: you don't pay for a demo, a specific section, or for a specific time frame.

        Risk free trial: you pay, but have a certain time frame to ask for a complete refund.

        Risk Free Guarantee: You can ask for a refund if not satisfied.

        Recently a $1 for a 7 day trail has become common with all those over hyped products. Then you will pay a one time $67.00 fee or a monthly $29.95 subscription. The $1.00 offer seems almost free.

        All those offers should always include an opt-in form to build your list, just in case that prospect doesn't accept the complete offer, unsubscribes from the offer, not from your list, or asks for a refund. You can continue to communicate with the lead.

        You unquestionably need an autoresponder, free, one time paid, or with a monthly subscription. You really need one, to build your list.

        Building your list is the ultimate Free offer aim.

        Sincerely,

        Antonios





        :p
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  • Profile picture of the author ClaudeP
    As the others have already said, it's all about trust and list building. Whenever I've created a product, I also create several "teaser products". These products are the ones I use to promote my main product. I'll spread these products around various torrent sites and forums. Once people see the teaser product, I've started to build trust and they start to view me as a Guru.

    I also create a summary of my main product, usually the complete first chapter, a few assorted paragraphs from the second chapter, and the titles of the rest of the chapters. I'll give this product to customers who give their email address in my opt in box on my websites.

    So in theory, a person downloads my teaser product, sees that I know what I'm talking about, visits my website, opts in to get another free product, then buys my main product.

    Those two free products only take a few minutes to create, and they drastically increase the chance for a sale.
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  • Profile picture of the author donhx
    Ever been fishing? Know what "chumming" is? It is throwing food into the water in order to start a feeding frenzy. That is part of the marketing process.

    There are other aspects as some have mentioned, mostly reputation building for the marketer and building a list.

    I would like to think it serves another purpose as well, and that is setting an expectation level for purchasers. They get a glimpse of what they are buying and are less likely to request a refund.

    There are lots of good reasons to offer free stuff.
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    • Profile picture of the author WillR
      Originally Posted by donhx View Post

      Ever been fishing? Know what "chumming" is? It is throwing food into the water in order to start a feeding frenzy.
      Yes, but the problem is many marketers nowadays overdo the chumming and the fish end up full and simply swim away - before they even get a chance to throw a hook in the water.

      Everyone has heard this term 'moving the free line' and they seem to think it means giving away more and more stuff. It's not the case. It is about giving away more value not more stuff. Give away your number one secret, not your top ten tips. You only need to give away one big ah-huh moment to get people hungry for more. If you give them too much free stuff they will feel overwhelmed or fulfilled and you'll have a hard time selling them anything.
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  • Profile picture of the author x3xsolxdierx3x
    Originally Posted by King Shiloh View Post

    I read this supposed interview from a site and I couldn't hold myself from laughing but, honestly, it's thought-provoking...



    Do you give away any of your products? Why?
    Yes. All of them. As of a few days ago.

    I sat back, crunched numbers, and realized that I was actually LOOSING money by selling it.

    It's all about "big picture".
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  • Profile picture of the author jasonmorgan
    I read this supposed interview from a site and I couldn't hold myself from laughing but, honestly, it's thought-provoking...
    I fail to see the humor. A person created a product they think has value and is selling it. I have a bookstore a couple of blocks from me that is packed with authors doing the same thing.

    There is no right or wrong way. It's doing what works for you to achieve your goals that is important.

    OMGWTF... somebody isn't following the WF groupthink blueprint!
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    • Profile picture of the author King Shiloh
      Banned
      Originally Posted by jasonmorgan View Post

      I fail to see the humor. A person created a product they think has value and is selling it. I have a bookstore a couple of blocks from me that is packed with authors doing the same thing.

      There is no right or wrong way. It's doing what works for you to achieve your goals that is important.

      OMGWTF... somebody isn't following the WF groupthink blueprint!
      ...because you're not looking for it.

      I think that almost every product, paid or free, has a value but our business models, marketing strategies, etc differ in great measure.
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  • Profile picture of the author Robert Colle
    I guess you give away your product at times to show your god fate to the customer or potential customer and when they come back the next time you are sure to make some $$$$ out of their pocket. Isn't that nice?

    Who want to give away something? I want it in advance, NO STRINGS ATTACHED
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  • Profile picture of the author JHC81
    You give away a product for free is to build trust with your readers, build huge list, and of course with trust ..... make more money
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  • Profile picture of the author tryinhere
    Originally Posted by King Shiloh View Post

    Do you give away any of your products? Why?
    why - always been my nature to give more than I take, it works well for me.

    Here is an example of accident in real time and the results - Before Christmas the WF ran a membership that went wrong for some reason / and thats fine and there were 157 survivors from the impending crash.

    As a result of that / and i was listing my lead gen app for sale it all fell through - then Alan kindly let people continue with the listing as planned to keep his end of the deal.

    At the time i called one good deed for another and offered my lead gen calc for free in the war room.

    from that short run i gave away over 200 copies to warriors and in that process gained a bag full of fantastic replies and referrals and a heap credit and good will.

    Now i have chosen to put some numbers on it, and it now holds some great feedback and many thanks, giving the offer some weight.

    So instead of going in for the big whamo at the start and ending up with little to no response, for a little give a got a whole lot more back and probably with a product that should just kick on for years to come.

    As a person giveth - so shall they receive.
    Pete
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    • Profile picture of the author drmani
      You asked: "Why Do You Give Away Your Product?"

      Here are some VERY GOOD reasons to give away my product!

      1. Because I *can*

      2. Because I want to

      3. Because I know it will benefit me over time

      Seth Godin, whose work has taught me a lot, first issued the
      provocative challenge a few years ago - when he suggested that
      a book was essentially a vehicle to propogate an IDEA.

      The print book in a digital era is an anachronism, whose time
      has probably passed. So why not give away the digital version
      (which has zero incremental cost) and sell the physical one -
      as a SOUVENIR?!

      Now I'm not (yet) at the point where I can afford to give away
      my best work and rely on the 'souvenir' sales to compensate me
      adequately enough - but I intuitively agree with the point of
      having an 'idea virus' spread far and wide.

      Another interesting perspective is Jay Abraham's, where he says:

      "The most selfish thing you can do is to be selfless"

      Takes some thinking over to really 'get' that philosophy

      But to explain my own reason #3 - when I give away my work, I
      win fans. Those fans tell other people about my work. Those
      other people sometimes end up buying my stuff. I don't pay to
      reach those other people with ads or marketing.

      And as this snowballs bigger and bigger over time, the size of
      the 'new' audience who hears about me through a growing fan
      base can make giving away things very lucrative indeed.

      Which leads, naturally, to my reasons #2 - and then, #1.



      Like they say on those dangerous TV commercials, though...
      "Don't try this at home" :lol:

      All success
      Dr.Mani
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    • Profile picture of the author AndrewCavanagh
      Before you even start you should have not just a product but a product funnel with a whole range of products and services starting from a free lead in to multi thousand dollar services with products at different prices all the way up.

      So the free product and the lower priced products are really just lead generators to begin building a relationship of trust with your cliens.

      Obviously even the free and low priced products should contain highly valuable information.

      Kindest regards,
      Andrew Cavanagh
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  • It's an old marketing bait: give away your entry product to build rapport, and then you offer them to upgrade to the super dooper (and paid!) version of your product.
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  • Profile picture of the author JoshuaZamora
    That's a funny quote lol it's not that expensive to keep a site up in my opinion.
    I give my products away to simply build a list and gain my subscribers trust. Because if I give them high value for free it would be easier when they go to buy a product from me because they know the type of training I deliver
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  • Profile picture of the author Silas Hart
    I give nothing away for free, I even fight refunds. List building is not very important to me, I do collect e-mails and shoot offers that nobody else can get but I don't make a point to do it normally, I actually try to get people to connect with me on Facebook more than anything else.

    If I were to offer something for free, it would be something someone else is offering for a price and thus I am a competitor trying to gain authority in our market, and I have no competitors for my niches currently. Or I would just be giving away rehashed information others know/have, which I don't do.

    EDIT: I know why others do. I'm not claiming to know something that others don't, I likely make less money than someone who builds up a large list of people that give away quality freebies and later shoots them another quality product for a price, but I do not because I simply don't care, and I enjoy my products being promoted as simply as possible.
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  • Profile picture of the author Andyhenry
    I have given away products for free simply because I didn't want anyone to have a reason not to read it.

    I never create a product just to sell - I only ever create products in order to help people.

    In reality I have found that this is a little naive and people don't usually give much perceived value to something that's free and the only people who still appreciate it are the people who know I could charge a lot for it because they already know me.

    It's a practice I've decided to stop as a rule.

    Andy
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    nothing to see here.

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  • Profile picture of the author paulie888
    There are several reasons for wanting to give away a product for free.

    One reason that many of us internet marketers are familiar with is for listbuilding purposes, so this doesn't really need to be explained in detail as we all know how it works.

    Another reason could be to build credibility when you're still new to the niche and marketplace. The best way to implement this would be to give away a "teaser" that previews a fairly significant segment of your ebook/video/product. If it's good and compelling enough, chances are it'd be the perfect way to jumpstart sales and build some credibility at the same time.

    Of course, as Dr. Mani has mentioned, what could also be done is to give away entire products, which has the effect of boosting your credibility and creating goodwill together with tons of raving fans. This casts a "halo" effect on the rest of your product line, causing people to want to buy many of your products. This is in effect a very powerful and profitable marketing strategy, if executed properly.
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  • Profile picture of the author Andy Fletcher
    Providing value is all about giving something to the other guy and keeping some for yourself.

    If a product is worth $100, you can charge $75 for it and he'll be happy. If you can produce it for $50, you make a profit.

    The waters are muddied a bit with affiliate marketing since you essentially have 2 customers to please. The person who buys the product and the person who promotes it.

    In that case, let's say we have a $100 product that costs $40 to produce. We can pay 20% ($20) commission, make a $20 profit and still leave $20 of value on the table for the customer.

    However you slice it, this is what you are doing.

    One option is to not charge at all and give all the value to the customer. It's a great way to build a relationship with someone but ultimately makes your promotion efforts a lot harder than if you were pleasing the person doing the promoting too. (Whether that is you or an affiliate it doesn't really matter.)
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    • Profile picture of the author WillR
      Originally Posted by Andy Fletcher View Post

      Providing value is all about giving something to the other guy and keeping some for yourself.

      If a product is worth $100, you can charge $750 for it and he'll be happy. If you can produce it for $50, you make a profit.
      HUH?! Am I the only one confused...?
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      • Profile picture of the author Andy Fletcher
        Originally Posted by WillR View Post

        HUH?! Am I the only one confused...?
        The $750 was a typo. I meant $75.
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      • Profile picture of the author Colin Theriot
        Originally Posted by WillR View Post

        Everyone has heard this term 'moving the free line' and they seem to think it means giving away more and more stuff. It's not the case. It is about giving away more value not more stuff. Give away your number one secret, not your top ten tips. You only need to give away one big ah-huh moment to get people hungry for more. If you give them too much free stuff they will feel overwhelmed or fulfilled and you'll have a hard time selling them anything.
        I was going to make this point, but fortunately Will made it for me. The trick is that it relies on several psychological factors.

        1. Carryover - as Caliban pointed out, people will carry the value of the free item over and apply it to your paid material. If I get X for free, but Y costs money, Y must be even better.

        2. Reciprocity - if you take a gift freely given, you are BEHOLDEN to return a favor to me and usually all I need to do is ask you to LOOK at my offer in return. Because of the carryover effect, you're essentially pre-sold before looking at the offer at all, and it's a lot easier to knock you off the fence in that state.

        3. Positioning - if I can GIVE AWAY when the competition is selling, I can suck all the air out of that market and essentially FORCE them to respond. Chances are they are nowhere near agile enough, so while they are re-engineering their offering to compete, they are essentially silent while I execute my own launch.

        4. Social Proof - the fact is a lot of freebie seekers will never buy. Normally, most people see those moochers as a writeoff. I like to put them to work. I also use the reciprocity of the freebie to get them to leave public comments which act as pre-testimonials as the launch is unfolding. It's like letting people see how long the ticket line is for a show. Long line MUST mean it's a good show, right? The freebie draws the crowd, show people the crowd, and their curiosity becomes aroused.

        5. Virality - A good freebie has legs. People share free stuff if AND ONLY IF it's insanely valuable. If I have a spoonful of ice cream, I'm not inclined to let other people get a lick. If I have a 6 scoop banana split, I can give you some and still have all the ice cream I want to eat. Now I know information is not the same because anyone can copy a file and share it and still keep theirs, but it's the psychological trick that's key. They have to feel like "this has more value than I can even USE right now." It also helps if the freebie is something they can ACT on which produces a VISIBLE effect. Because their colleagues and peers will ask, and because of reciprocity, they're bound to share.

        Now I'll tell you a big secret when it comes to creating freebies. Never SOLVE problems, just point them out. Quicksand, potholes, forks in the road, whatever. Tell them how to avoid danger and harm, but don't give them something to actually DO.

        You DON'T want them to be too busy or too satisfied when it comes time to sell them something. And speaking of selling, you don't even HAVE to sell AT ALL when you do this right.

        For example, if I spend a HUGE amount of time to show you every little pothole and crack you might fall into in the road ahead of you as you journey into my niche, there's NO DOUBT you will be MASSIVELY grateful. It proves I've walked the walk, and it proves I'm super-helpful and altruistic. But they STILL have to take the walk.

        Now, before you go, I just want you to be aware that you can buy this monster truck here, with the big ass wheels, and just drive right over those potholes like they aren't even there. Just wanted you to know it exists. Just in case.

        Even though this audience has NEVER actually encountered these problems yet, even though I AM THE ONE who told them these problems in the first place... it doesn't matter. All they see is problems and MAN, that monster truck looks awesome and I ALREADY WANT IT before I even see a sales letter.

        That's PRE-SELLING. Pre-selling isn't "selling before the sales letter." It's making you want what I'm going to sell to you before you even knew it existed. Hope that helps!
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        • Profile picture of the author Dave Rodman
          Banned
          I think most people give away free products because they aren't worth anything. Seriously. I'm the opposite of most people in the IM community. I don't follow the standard "If I can get 1 thing out of this ebook, it pays for itself".

          My goal is to increase my hourly wage with a combination of working less and making more. Reading ebooks (free or otherwise) more likely serves as a distraction with some opportunity cost.

          I think I'm in minority, but I'm at the point where I don't want a free ebook to establish trust. I look for a recommendation from someone I know and trust.
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  • Profile picture of the author Andrea Wilson
    Free products gets more emails for link building. But that list gets you more bucks for your product and not to mention, future products.


    Andrea
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  • Profile picture of the author King Shiloh
    Banned
    Colin,

    Honestly, I like your clear, well defined, well detailed explanations.

    Couldn't resist to say Thank You.
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  • Profile picture of the author arcadiasmith
    In business you cannot just give free items it should be charged for you to earn..
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    • Profile picture of the author JohnMcCabe
      Originally Posted by Colin Theriot View Post

      That's PRE-SELLING. Pre-selling isn't "selling before the sales letter." It's making you want what I'm going to sell to you before you even knew it existed. Hope that helps!
      The bit above will make a lot of affiliates and article marketers a TON of money if they pay attention. The part of the post I snipped tells you how to do it and why it works.
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  • Profile picture of the author copylicious
    Giving away products is a good tactic people use so that they gather email lists so that they can promote other products with that list.
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