Payment has been through Paypal for 5 months. No communication from him.
Then Monday I get an email that says he never enrolled after the 1 week trial
and has never been in the membership. He came in under an affiliate, who has
been paid for three months of their membership.
I have no communication from him in the past 5 months save the email on
Monday. I immediately sent an email on Monday with instructions on how to
cancel through the membership or directly through Paypal. After that
cancellation I would talk with him about a refund (he wants all 5 months back).
I've had no response. No cancellation. So I sent another email on Tuesday
to a second email address.
No cancellation, no response. I can delete his account but I did that once
before with a young lady who continued to get charged by Paypal until she
canceled on her end. I don't want that to happen with this gentlemen - he
doesn't appear to be as willing to click a few buttons as the other person
How do I get rid of this guy? I don't want any complaints to Paypal and I
want him to go away.